Tan Jun Hui Calvin
Summary
To work in a position that will be challenging and one that gives self-satisfaction and self-motivation to work towards career advancement.
I am a responsible, fast learner and a service oriented person. With the ability to perform multi-tasking and gets along well with people. Possess a go-getter, can-do and never-say-die attitude. Good communications and interpersonal skills able to provide good customer service. Working as temp personnel in the various service companies has trained me in customer service, polished my communication skills and enhanced my sense of responsibility. I was also trained in the area of seeing other point of view from another angle. With the above skills I have obtained, coupled with my willingness and eagerness to learn, I am sure I can assume the responsibilities of this position well.
Overview
19
19
years of professional experience
Work History
Business Development Manager
Microcloud technology pte ltd
09.2022 - 07.2025
Sales Manager
Micro cloud tehnology pte ltd
09.2022 - 06.2025
- Maintained accurate records of all transactions between customers and company representatives.
- Collaborated with marketing team to create promotional materials for target customers.
- Implemented process changes to streamline sales department workflow.
- Developed and implemented sales strategies to increase market share.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Established relationships with key clients, while maintaining existing customer base.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
Sales Executive
Paws To Heaven Pte Ltd
03.2020 - 04.2022
- Handle and response efficiently to incoming enquiries via Google, FB, Instagram, Vet, Referral by customers
- Understanding & identify the type of customers, providing them the correct information to ensure closing of sales
- Account opening with Vet via email, cold calling, vet visit to set appointment with the respective Person-In-Charge for collaboration, maintaining relationship with current and new customers
- Providing excellent Customer Service through GEMS - to leave a good and deep impression to the customer and to ensure returned customers and referrals
- Work with Marketing and Design team, for online social media marketing materials for advertising
- Design and Plan to Setting up of decorations for Pet’s Funeral, to provide a beautiful remembrance service for their deceased pets
- Promote and upselling of memorial products
- Monitoring of Stocks on hand to ensure stocks availability at all times
- Assisting Ad-hoc assigned by management
Design Consultant
MSquared Design
11.2019 - 02.2020
- Interior design planning and building a trusting relationship with home owner, giving professional advices
- Prepare detailed renovation quotation
- Coordination with 3D Visualizer, in the design and color theme scheme upon discussion with the home owners
- Site Coordination with respective contracters to ensure a seamless renovation process throughout the period and problem solving in the event of unforeseen circumtances if it occurs
- To ensure providing a good experiences for happy home owners with our company services and handing over of keys to home owners within the deadline as per advise
Design Consultant
IdeasXchange Interior Design
10.2018 - 10.2019
- Interior design planning and building a trusting relationship with home owner, giving professional advices
- Prepare detailed renovation quotation
- Coordination with 3D Visualizer, in the design and color theme scheme upon discussion with home owners
- Site Coordination with respective contracters to ensure a seamless renovation process throughout the period and problem solving in the event of unforeseen circumtances if it occurs
- To ensure providing a good experiences for happy home owners with our company services and handing over of keys to home owners within the deadline as per advise
Logistic Supervisor
Field Catering & Supplies Pte Ltd
04.2017 - 09.2018
- Reporting directly to Boss and providing day to day support management of company logistics
- Managing of Company Fleets, liaising with Company appointed workshop for servicing, maintenance & inspection
- Planning & Sorting of Delivery Order to drivers
- Handling of Drivers delivery issues, vehicle related issue
- Working along with Admin and Sales personnel regarding to the Delivery Orders to ensure a smooth delivery process for the Driver and providing a satisfactory delivery to the customer
Driver
Grab
11.2016 - 04.2017
- Transporting of passengers safely & comfortably from Point A to Point B
- Providing good customer service to ensure a good review from passsengers
- Ensure vehicle is in good working condition and tip top cleanliness
Full Time Sales Executive
Star Focus Pte Ltd
01.2015 - 10.2016
- Handling of all operations matters at outlet
- Selling of new & used mobile phones, tablets and accessories
- Troubleshooting & repairs of faulty mobile phones, tablets and providing solutions to the customer for any mobile related issues
- Looking into market trends to Purchasing Orders for outlet stocks
- Submit Monthly P&L report to boss
Full Time Field Engineer
D-Ron Singapore Pte Ltd
01.2013 - 12.2014
- Representing Singtel as Field Engineer to ensure good customer services provided to the customer as their front line
- Installation of Singtel home broadband and IPTV services and provide explanation if there is any question from customers
- Activating of Analog & Digital Line at customer premises
- Simple Internet Cable Wiring provided to residential or offices and activation of Data points
- Liasing with backend team if found any issue on site and to provide troubleshooting within the shortest downtime possible
- Submit simple service report once the job is completed
Full Time Door to Door Sales & Marketing Executive
Sirius Marketing
09.2012 - 12.2012
- Representing Singtel to assist to gain market share – understanding the customers current ISP, advising and recommending them Singtel Products & Services to ensure they have the best deal in town in terms of monetary saving, products & services they will be getting
Customer Service Executive
Diners Club International
03.2012 - 08.2012
- Answer clients enquiries on their bill payment, providing a better re-payment solution in the shortest time possible to ensure customer satisfaction
- Ensure to attend to the number of enquiries calls quota per day
- Able to meet the deadline of the work being assigned
- Liasing with relevant departments to ensure a smooth process for clients
- Able to meet the deadline of the work being assigned
General Worker
Sin Hin Hang Pte Ltd
01.2012 - 02.2012
- Sending hamper to various clients
Admin Cum General Clerk
VIGOR TECHNOLOGY PTE LTD
09.2010 - 12.2011
- Filing and provide necessary admin support to managers
- Keep track of staffs’ punctuality for work
- Tally staffs’ salary with the number of hours they worked
- Taking charge of monthly monies (staffs’ salary) and give out to staff
- Keep track of stationaries usage
- Multi- Tasking
Admin Cum General Clerk
VIGOR TECHNOLOGY PTE LTD
12.2007 - 09.2008
- Filing and provide necessary admin support to managers
- Keep track of staffs’ punctuality for work
- Tally staffs’ salary with the number of hours they worked
- Taking charge of monthly monies (staffs’ salary) and give out to staff
- Keep track of stationaries usage
Retail Sales Advisor
TEMPUR
04.2007 - 11.2007
- Promoting healthy mattress, pillows, bolsters products
- Understanding & identify the type of customers to be able to recommend the type of products ensuring to close the sales
- Providing before & after sales customer services to build and maintan good relationship with customers to have return customers and referrals
Retail Sales Advisor
OGAWA
01.2007 - 03.2007
- Promoting of massage chairs and related products
- Understanding & identify the type of customers to be able to recommend the type of products ensuring to close the sales
- Providing before & after sales customer services to build and maintan good relationship with customers to have return customers and referrals
Education
GCE N LEVEL - Normal Academic Stream
Part-time GCE N LEVEL
01.2006
Electrical Technology -
Simei ITE College
05.2005
Electrical Technology -
Bukit Batok ITE
01.2004
GCE N LEVEL - Normal Tech Stream
Westwood Secondary School
GA01.2003
PSLE -
Xingnan Primary School
01.1999
Skills
- Words
- Excel
- Power Point
- Outlook Express
Availability
immediate
Ethnicity
Chinese
Hobbies and Interests
- Arts
- Designing
- Movies
- Music
- Running
Personal Information
- Expected Salary: S$4300
- License: Class 3 License
- Date of Birth: 11/19/87
- Nationality: Singaporean
Languages
English
Advanced
C1
Chinese (Mandarin)
Intermediate
B1
Timeline
Business Development Manager
Microcloud technology pte ltd
09.2022 - 07.2025
Sales Manager
Micro cloud tehnology pte ltd
09.2022 - 06.2025
Sales Executive
Paws To Heaven Pte Ltd
03.2020 - 04.2022
Design Consultant
MSquared Design
11.2019 - 02.2020
Design Consultant
IdeasXchange Interior Design
10.2018 - 10.2019
Logistic Supervisor
Field Catering & Supplies Pte Ltd
04.2017 - 09.2018
Driver
Grab
11.2016 - 04.2017
Full Time Sales Executive
Star Focus Pte Ltd
01.2015 - 10.2016
Full Time Field Engineer
D-Ron Singapore Pte Ltd
01.2013 - 12.2014
Full Time Door to Door Sales & Marketing Executive
Sirius Marketing
09.2012 - 12.2012
Customer Service Executive
Diners Club International
03.2012 - 08.2012
General Worker
Sin Hin Hang Pte Ltd
01.2012 - 02.2012
Admin Cum General Clerk
VIGOR TECHNOLOGY PTE LTD
09.2010 - 12.2011
Admin Cum General Clerk
VIGOR TECHNOLOGY PTE LTD
12.2007 - 09.2008
Retail Sales Advisor
TEMPUR
04.2007 - 11.2007
Retail Sales Advisor
OGAWA
01.2007 - 03.2007
GCE N LEVEL - Normal Academic Stream
Part-time GCE N LEVEL
Electrical Technology -
Simei ITE College
Electrical Technology -
Bukit Batok ITE
GCE N LEVEL - Normal Tech Stream
Westwood Secondary School
PSLE -
Xingnan Primary School