Seeking challenges and opportunities for professional growth and advancement, with driven passion and willingness to go the extra mile. Dedicated and committed with passion and responsibility.
Overview
11
11
years of professional experience
Work History
Analyst
The Development Bank of Singapore Ltd
06.2023 - Current
Analyzed customer data such as income documents to determine level of risk involved for extending credit.
Review customer financial data to compute Credit Limit increase and reduction requests.
Communicating and coordinating with relationship managers and call agents to foster effective customer service.
Operations Analyst
OVERSEA-CHINESE BANKING CORPORATION LTD
06.2021 - 05.2023
Perform daily BAU processing such as wealth and custody-related processes
Ensure proper procedures and documentation submission before authorizing trade and investment products for Premier clients
Ensure regulations are met before approving trade execution
Liaising with the relationship manager and custodian banks to provide documentation for clients' investments
Business Consultant
DION CAPITAL PTE LTD
06.2020 - 04.2021
Assist SME business owners with loan processes
Evaluate credit history, tax information, and bank statements for financial status
Explain the legal aspects of the loan as well as the payment terms and clauses to them
Follow through with financial institutions and clients during the approval process
Direct Sales Officer
CITIBANK
06.2019 - 05.2020
Meeting or exceeding weekly, monthly, and yearly sales quotas
Contacting leads and setting up appointments to present company products
Attending trade shows and other industry-related events
Senior Grade Clerk
OVERSEA-CHINESE BANKING CORPORATION LTD
10.2018 - 04.2019
Prepare reply letters for the Audit Confirmation process
Escalate exception cases, and all irregularities / non-conformance to Supervisor promptly
Attend to inquiries on the processing status of customer requests / any issues pertaining to the request handling
Cabin Crew
SCOOT TIGERAIR PTE LTD
04.2014 - 09.2018
Provided for the safety and comfort of passengers addressing their needs and requests
Instructed passengers on all safety and emergency procedures and answered any questions
Trained on Safety and Emergency programs to enhance situational awareness and knowledge
Managed quality communication, customer support, and product representation
Head IT Strategy and Transformation at NETS Singapore & Development Bank of Singapore (DBS)Head IT Strategy and Transformation at NETS Singapore & Development Bank of Singapore (DBS)
Assistant Manager – Management Resource- EA to Leadership team at DBS -Development Bank of Singapore (Lakshmi Vilas Bank)Assistant Manager – Management Resource- EA to Leadership team at DBS -Development Bank of Singapore (Lakshmi Vilas Bank)