Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Increased overall productivity through effective resource allocation, task prioritization, and workload management strategies.
Assist manager in daily portering activities in the hospital.
Conduct daily roll-call and ensure that staff are properly attired and grooming and necessary information cascaded during the roll-call.
Supervise and asses the work performance basis, to ensure the service delivery of operation needs is delivered as accordance to the contractual requirement.
Ensure timely completion of all planned work schedules, prepare and maintain record as per standards required by the Company and Customer.
Handle feedbacks and complaints and update to the Manager accordingly.
Respond to user's request promptly and update when it's completed, escalate to Manager when necessary.
Assist in preparation of monthly reports, operating budgets and other relevant duties as and when assigned by the superior.
Any other relevant duties as and when assigned by the Superior.
Porter
NHS - National Health Service
01.2009 - 02.2011
Communicated with coworkers and managers about completed duties.
Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
Ensured patient safety during transport by adhering to proper lifting and handling techniques.
Increased hospital efficiency with prompt responses to transport requests from various departments.
Maintained accurate documentation of patient transports, ensuring compliance with hospital policies and procedures.
Enhanced departmental teamwork by willingly assisting colleagues in completing their transport assignments as needed.
Collaborated with nursing staff to ensure smooth transfers of patients between units or departments.
Developed strong rapport with diverse patient populations through attentive listening skills and empathetic communication techniques.
Maintain the department KPI and report to the manager.
Education
Diploma - Business And Sales Management (E-Learning)
KINGSTON INTERNATIONAL COLLEGE
Singapore
07.2025
Certificate -
INSTITUTE OF TECHNICAL EDUCATION
Singapore
09.2019
Certificate - Develop A Risk Management Implementation Plan
COMAT TRAINING CENTER
Singapore
08.2015
Certificate - Establish Relationships For Customer Confidence
SINGAPORE WORKFORCE SKILLS QUALIFICATIONS
Singapore
08.2014
Skills
Employee reviews
Operations Oversight
Team Leadership
Workforce Planning
Safety Management
Effective leader
Customer Relations
KPI Tracking
Operational Excellence
Customer Service
Timeline
Operations Executive
UEMS Solution Pte Ltd
05.2013 - Current
Porter
NHS - National Health Service
01.2009 - 02.2011
Diploma - Business And Sales Management (E-Learning)
KINGSTON INTERNATIONAL COLLEGE
Certificate -
INSTITUTE OF TECHNICAL EDUCATION
Certificate - Develop A Risk Management Implementation Plan
COMAT TRAINING CENTER
Certificate - Establish Relationships For Customer Confidence
Assistant Manager (Environment Services) at SING HEALTH POLYCLINICS, UEMS SOLUTIONS PTE LTDAssistant Manager (Environment Services) at SING HEALTH POLYCLINICS, UEMS SOLUTIONS PTE LTD