Tamilselvam Krishnan
JohorBahru
Summary
Goal oriented person and dedicated to continuous improvement. Drive positive changes, problem-solver, with forward-thinking strategies. Motivated and open for challenges. Works well under pressure, adaptable and ready to be strong team player. Always willing to take on any task and work towards completing daily assignments and contributing to team success.
Overview
12
12
years of professional experience
Work History
Comunity Host
Cushman & Wakefield (SCB Account)
Changi
08.2025 - Current
- Assisted in managing community events to foster workplace engagement. Supported team members in utilizing SCB account features effectively. Facilitated communication between staff and community members to enhance collaboration.
- Facilitated high-touch workplace support for employees and guests, ensuring seamless and positive experiences.
- Delivered exceptional front-of-house services to ensure a positive first impression for all visitors and stakeholders.
- Served as primary contact for inquiries, troubleshooting issues and ensuring prompt resolutions.
- Cultivated and sustained robust relationships with employees, clients, and cross-functional teams.
- Oversaw workspace readiness by ensuring meeting rooms, offices, and common areas are fully equipped and operational.
- Monitored systems to proactively identify maintenance issues and initiate work orders.
- Facilitated workplace operations through effective wayfinding bookings and coordination of office services.
- Facilitated employee and visitor education on workplace protocols, systems, and facility usage.
- Managed feedback, complaints, and service requests to ensure timely resolution and customer satisfaction.
- Gathered and analyzed customer feedback to enhance service delivery standards.
- Executed escalation procedures and coordinated with cross-functional teams to resolve issues effectively.
- Analyzed workflows to identify opportunities for process improvements and enhance operational efficiency.
SENIOR SECURITY OFFICER, MBFC (SCB), Singapore
G4S Secure Solution (SINGAPORE) PTE. LTD
Singapore
08.2023 - 10.2024
- Promoted and Deployed at Standard Chartered Office Tower.
- Developed detailed protocols for responding to security breaches, emergencies and other incidents.
- Monitored security systems, including alarms and surveillance cameras, to ensure the safety of personnel and visitors.
- Maintained records of all security-related incidents, including reports and investigations.
- Greeted visitors warmly and ensured they had a positive experience.
- Answered phones professionally in accordance with organizational protocols.
- Used proper telephone etiquette, answered calls and caller questions.
- Provided superior customer service by responding to inquiries in an efficient and friendly manner.
- Displayed pleasant and professional voice and demeanor, positively representing organization.
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
- Checked visitors in and directed or escorted to appropriate departments and personnel.
- Processed incoming mail and packages accurately and promptly.
SECURITY OFFICER, SIX BATTERY ROAD, Singapore
G4S Secure Solution (SINGAPORE) PTE. LTD
Singapore
03.2019 - 07.2023
- Perform cash escort (during loading and unloading of ATM & CDM).
- Provide assistance to the customers of Standard Chartered Bank.
- Arrange meeting rooms for clients.
- Maintain detailed documentation, logged inspections, and incident reports.
- Investigated disturbances, alarms, and unusual activities.
- Prepared clear, detailed, and accurate written reports, logs, and other documentation of incidents.
- Anticipated potential disruptive behavior and safety or security threats, and took preventative action.
LOGISTICS LINE LEADER
Thumbprint UTD SDN BHD
Malaysia
10.2016 - 09.2018
- To control entire logistic team by taking in all aspects of the department.
- Once production done with the production, will arrange workers to pack the item and arrange it accordingly.
- Once the item is ready for delivery will report to sales and request for location list.
- Making prompt decisions to send the goods as example courier, renting lorry, transporter or own transport.
- Submitting the report to clerk to arrange costing report and delivery order form then will proceed for delivery once get approval from supervisor.
- Successfully trained new employees in safety protocols and job duties.
- Maintained accurate records for production output, quality assurance, and employee performance.
NON-FOOD MANAGER
Tesco
Malaysia
01.2016 - 09.2016
- The main duty was to handle the department along with other staff to ensure performance of the department, condition of the working.
- Environment and staff overall working performance.
- Also provided direction, instructions and guidance to a group of staff control the entire department taking in all aspect of the department.
- Complete store operational requirements by scheduling and assigning employees; following up on work results.
- Maintained store staff by recruiting, selecting, orienting, and training employees
- Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job Results.
- Trained, coached, and mentored staff on customer service skills.
- Coordinated monthly store visits to evaluate performance, provide guidance, and offer feedback.
SRR FRESH (STOCK REPLENISHMENT REVIEW)
Tesco
Malaysia
01.2014 - 12.2015
- Tesco is a multinational company with supply full range of groceries in form of shopping complex and also providing delivery service.
- Assist customers whenever they have trouble when shopping in the fresh department.
- Handle with stock counting, adjustment, ordering, labeling, and backroom and manage staff whenever manager and team leader is not around.
- Updated signage and merchandise tags with new promotional prices.
- Kept stock fresh and attractive by consistently rotating items during restocking.
- Kept store shelves, racks and bins presentable with frequent resets.
- Trained new staff members on company policies and procedures related to replenishment activities.
- Monitored supply chain operations from receiving through distribution, resolving any issues promptly.
Education
DIPLOMA - BUSINESS STUDIES
Oasis College
01.2015
Sijil Pelajaran Malaysia (SPM) - undefined
SMK Rawang
01.2012
Skills
Utilized Microsoft Office suite, including Word, Excel, and PowerPoint, to streamline document creation and presentation processes
Utilized MS Outlook to manage daily schedules and appointments Supported team communication through effective email correspondence Assisted in organizing meetings and events to enhance collaboration
Implemented access control system to enhance security protocols
Oversaw lane access control operations to ensure secure and efficient traffic management
Assisted in managing system configurations and updates Supported troubleshooting efforts to resolve technical issues Aided in maintaining network security protocols
Facilitated effective communication through active listening techniques
Demonstrated advanced problem-solving capabilities to address complex challenges
Facilitated collaborative efforts among team members to achieve project goals
Assisted in monitoring security events and incidents Supported teams in identifying potential threats Aided in maintaining security protocols and procedures
Implemented comprehensive security solutions to enhance organizational safety
Language
Good command of spoken and writing in: Bahasa Malaysia, English, and Tamil.
References
- Anbalagan, Ramasamy, Facility Coordinator, +6590830796, Cushman & Wakefield, SG
- Micheal, Sudarsan, Senior Supervisor, +6587870455, G4S Secure Solution Pte Ltd
Timeline
Comunity Host
Cushman & Wakefield (SCB Account)
08.2025 - Current
SENIOR SECURITY OFFICER, MBFC (SCB), Singapore
G4S Secure Solution (SINGAPORE) PTE. LTD
08.2023 - 10.2024
SECURITY OFFICER, SIX BATTERY ROAD, Singapore
G4S Secure Solution (SINGAPORE) PTE. LTD
03.2019 - 07.2023
LOGISTICS LINE LEADER
Thumbprint UTD SDN BHD
10.2016 - 09.2018
NON-FOOD MANAGER
Tesco
01.2016 - 09.2016
SRR FRESH (STOCK REPLENISHMENT REVIEW)
Tesco
01.2014 - 12.2015
DIPLOMA - BUSINESS STUDIES
Oasis College
Sijil Pelajaran Malaysia (SPM) - undefined
SMK Rawang