Tamel Selvie
Administrative
Singapore
Summary
Highly self-motivated individual with a strong team spirit, adept at collaborating in cross-functional operational activities. Demonstrated ability to work independently while maintaining excellent organizational skills. Possesses strong interpersonal and communication skills, contributing to effective teamwork and seamless coordination within diverse work environments.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Admin Cum HR
First Cuisine Pte ltd
10.2024 - Current
- Payroll, Apply work permit, cancel work permit, Cpf submission for the staff.
- Tracking leave
- Handle staff basic, interview people
- Assist the account in AP and AR.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Last Drawn: $2300
- Reason to leave: to find a better prospect
Reservation Officer
GP Premium Hotel
12.2023 - 10.2024
- Managed reservation emails from portal and processed payments.
- Coordinate with hotel personnel.
- Achieved monthly goals consistently.
- Prepared daily reports on reservations activity for management review and analysis.
- Handled cancellations and modifications professionally while adhering to hotel policies and procedures.
- Resolved guest complaints professionally and efficiently, ensuring a positive experience despite any initial issues with the reservation process.
- Managed high call volume, ensuring prompt attention to all reservation requests and inquiries.
- Trained new staff members on company procedures, software systems, and best practices for effective reservation management.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Handled billing information over phone.
- Investigated and identified alternative accommodation solutions for customers to provide superior customer service.
- Last drawn: $2100.
- Reason to leave: Timing doesnt suit me, Night shift.
ADMIN CLERK For Health Promotion Board.
WSH EXPERTS PTE LTD
03.2023 - 12.2023
- Entered data into system and updated customer contacts with information to keep records current.
- Input data and processed system change to generate accurate reports.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Assisted with onboarding of new employees
- Last drawn: $2100
- Contact End
Clinic Assistant
ETERNA MEDICAL CLINIC
08.2021 - 03.2023
- Registered new and returning patients efficiently.
- Managed inquiries at the front desk.
- Prepared and provided medications as per prescriptions.
- Provide support to Doc during necessary situations.
- Managed payment operations with accuracy.
- Handled incoming phone calls.
- Handled medical claim paperwork through CS and SAP systems.
- Last Drawn: $1900
- Aimed for professional growth and skill development.
CCTV Operator cum Admin
O'Conners Pte Ltd
08.2020 - 08.2021
- Monitored CCTV footage for LTA compliance and submitted records.
- Compiled data to support company documentation.
- Resolved customer issues through effective communication.
- Handled customer visits and coordinated delivery dispatches.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Last drawn: $1700
- Explored avenues for professional growth.
Production Operator
Murata Energy Device Singapore
01.2016 - 08.2020
- Organized work order execution.
- Supported superior consistently.
- Reported to department for machine upkeep and maintenance.
- Managed operator schedules and leave requests.
- Streamlined workflow, closely monitoring production schedules and adjusting operations as needed.
- Last drawn: $1200
- Reason: Low pay and No OT.
Shipping coordinator
Tajima Asia Pte Ltd
01.2014 - 01.2016
- Managed online order transactions for both inbound and outbound.
- Coordinated picking and packing arrangements with warehouse leader.
- Coordinated with customer regarding delivery orders and payment schedules.
- Ensured customer satisfaction through follow-up communication.
- Attend walk in customer/ delivery items.
- Last drawn: $1900
- Maintained composure under challenging conditions.
Shipping coordinator
Ceva Logistics
01.2011 - 01.2014
- Coordinated with customers during inspection days.
- Managed order processing for both incoming and outgoing shipments.
- Collaborated with warehouse leader to enhance picking and packing processes.
- Worked with global clients.
- Handled incoming client calls efficiently.
- Facilitated smooth transitions during periods of high volume by effectively reallocating resources within the team.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Last drawn: $1900
- Reason: wanted to find a better prospect.
Production Operator
Seagate
01.2010 - 01.2011
- Managed machine operations.
- Last drawn: $1500
- Reason: Wanted to learn new skills.
Supervisor
Coffee Club Pte Ltd
01.2006 - 01.2010
- Managed customer orders and resolved complaints efficiently.
- Coordinate kitchen orders and manage scheduling.
- Last drawn: $1400
- Reason: Pay too low.
Bartender
Raffles Hotel
01.2005 - 01.2006
- Managed customer interactions effectively.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Last Drawn: $1100
- Reason: Contract closed.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
P.S.L.E - undefined
Anderson Primary school
01.1995 - 04.2001
Skills
Friendly, positive attitude
Teamwork and collaboration
Microsoft office
Problem-solving
Team management
Time management
Data entry
Multitasking
Excellent communication
SAP, WMS, HRMS, EPOS, QUICKBOOK
Language Spoken Written
Good, Basic (Spoken), Good, Good, Excel, Word, Powerpoint, SAP, WMS
Personal Information
- IC Number: S8825371Z
- Age: 37
- Hobbies: READING BOOKS
- Ethnicity: Hindu
- Date of Birth: 07/05/88
- Gender: Female
- Nationality: Singaporean
- Marital Status: Single
- Place of Birth: Singapore
Timeline
Admin Cum HR
First Cuisine Pte ltd
10.2024 - Current
Reservation Officer
GP Premium Hotel
12.2023 - 10.2024
ADMIN CLERK For Health Promotion Board.
WSH EXPERTS PTE LTD
03.2023 - 12.2023
Clinic Assistant
ETERNA MEDICAL CLINIC
08.2021 - 03.2023
CCTV Operator cum Admin
O'Conners Pte Ltd
08.2020 - 08.2021
Production Operator
Murata Energy Device Singapore
01.2016 - 08.2020
Shipping coordinator
Tajima Asia Pte Ltd
01.2014 - 01.2016
Shipping coordinator
Ceva Logistics
01.2011 - 01.2014
Production Operator
Seagate
01.2010 - 01.2011
Supervisor
Coffee Club Pte Ltd
01.2006 - 01.2010
Bartender
Raffles Hotel
01.2005 - 01.2006
P.S.L.E - undefined
Anderson Primary school
01.1995 - 04.2001