Cooking
Tamalika Das
Relationship Manager
Bengaluru
Summary
Seasoned relationship manager offering 2.5+ years of business industry success. Expert on business and systems requirements, user acceptance testing, end-user training and with ways to acquire new clients. Accomplished at leveraging past lessons to inform future decision-making offering dynamic collaboration.
Overview
3
3
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Relationship Manager
Ugrow Capital Ltd.
11.2021 - Current
- Collaborated with C-level executives and stakeholders to develop long-term partnership plans.
- Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Designed and maintained financial models to identify and measure risks.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Participated in industry events and trade shows to promote products and services.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Negotiated favorable terms on behalf of clients during complex transactions, maximizing profitability while minimizing potential risks.
- Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Research Intern
Tenhard India Pvt. Ltd.
05.2021 - 07.2021
- Managed and prepared extensive databases.
- Collaborated with research teams to develop project plans aligned with target timescales.
- Completed research, compiled data, and assisted in timely reporting.
- Selected research tools and methods to access and analyze required data.
- Participated in regular meetings with project stakeholders for clear communication of progress updates and addressing concerns promptly.
- Attended meetings and presentations to learn project details.
- Identified issues, analyzed information and provided solutions to problems.
- Gained strong leadership skills by managing projects from start to finish.
Education
MBA - Marketing
Balaji Institute of International Business
Pune, Maharastra, India 04.2001 -
B. Tech - Computer Science
Neotia Institute of Technology Management And Sc.
Kolkata, West Bengal 04.2001 -
Skills
- Customer Relationships
- Analytical Problem Solving
- Client acquisition
- Team Collaboration
- Portfolio Management
- Sales Data Analysis
- Grow-chain portal
- MySQL
Accomplishments
- Completed 5th year ‘Painting’ from BANGIYA SANGEET PARISHAD.
- Winner of workshop cum competition on ‘Industrial Automation- PLC & SCADA’ an outreach workshop by IIT Varanasi
- Winner of Inter College sports event in basketball twice.
Certification
Completed a vocational training on ‘GLOBSYN FINISHING SCHOOL’, basic training on Application Development Using Java 11 and Swing
Interests
Basketball
Dancing
Painting
Travelling
Research Paper Details
Study on Preference of Upi Payment Over Traditional Debit Card in Bengaluru city
Timeline
Relationship Manager
Ugrow Capital Ltd.
11.2021 - Current
Research Intern
Tenhard India Pvt. Ltd.
05.2021 - 07.2021
Completed summer training at ‘WEBSKITTERS ACADEMY’, basic training on PHP using MySQL
01-2019
Completed a vocational training on ‘GLOBSYN FINISHING SCHOOL’, basic training on Application Development Using Java 11 and Swing
06-2018
MBA - Marketing
Balaji Institute of International Business
04.2001 -
B. Tech - Computer Science
Neotia Institute of Technology Management And Sc.
04.2001 -
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