Tam Ooi Lai
Singapore
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
With expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Manager Investor Services
CSC Global Financial Markets
10.2019 - Current
- Ensured compliance with regulatory requirements through rigorous monitoring of departmental policies and procedures.
- Ensured compliance with regulatory standards through meticulous documentation and adherence to established protocols.
- Transfer Agent Function
- Investor Onboarding
- Client Onboarding
- ACRA Filing
- Updating share registers
- Liaise with bank for account opening
- Periodic Review
Senior Associate, Fund Corporate Secretarial
Vistra Alternative Investment
07.2011 - 09.2019
- Manage the Private Equity Funds of companies
- The role specifically comprises the following responsibilities:
- Fund Administration:
- -Performing KYC (know your client) and Due Diligence to Investors during Fund Closing.
- -Working closely with Banker for account opening, AML FATCA and KYC etc.
- -Day to day administration of Private equity funds -includes, but not limited to, drafting of Board Resolution, tracking of cash flows (distributions, call), up keeping of Company Kits, Incorporation of BVI, Cayman Islands, Dutch, Delaware and Hong Kong
- Singapore Companies:
- -Corporate Secretarial duties including and not to limited to maintenance of Company kits and statutory records
- -Drafting Directors resolutions, lodgment with relevant authorities where applicable.
- -Attend AGM/EGM and Minutes taking.
- -Annual Reviews, Preparing checklists and standard operating procedures
- BVI Duties:
- -Day to day administration of client’s requests including opening of bank accounts
- -Proxy for AGM /EGM
- Cayman Duties:
- -Day to day administration of client’s requests including opening of bank accounts
- -Proxy for AGM /EGM
- Mauritius/ Dutch/ Hong Kong/ Delaware Duties:
- -Day to day administration of client’s requests including opening of bank accounts
- -Proxy for AGM /EGM
- Trust Duties:
- - Day to day administration of all fiduciary related functions at Trust and underlying company levels including maintaining all records, periodic trust and portfolio reviews, preparing trustee resolutions, directors resolutions and other documents accurately and timely in keeping with the requirements of the various legislations, etc.
- -Set up new British Virgin Islands Companies, arranging "Check the box" for tax filing. Liquidation for Companies. Change of ownership for shareholders, name change for Companies, request Certificate of Incumbency, Registration of Charges and Stamped register for account.
- - Set up new client accounts / Account Transitions: Ensure new client accounts are properly set up with brokers, custodians and administrators. Co-ordinate client cash and in-specie transitions into new segregated accounts and the funds. Reconcile cash and receivable accounts.
- -All activities to external specialist companies, e.g. arranging notarized Certificate of Power of Attorney and for notarization in BVI and then for consularization in China Embassy, Board Resolutions and Agreements for Directors to sign off.
- -To ensure all the fund admin functions are in order.
- Promoted from Fund Administrator to Corporate Officer to Senior Associate
Bank Executive B
DBS Bank Ltd
09.1999 - 07.2011
- (Promoted from Bank Assistance to Bank Executive B)
- - Handling student tuition fees accounts for private educational organizations.
- - Verification of processed student escrow confirmation and payments reports.
- - Process student’s withdrawals, ICA rejection forms and PEI’s statutory declaration.
- - Disbursement of Tuition Fees to Private Educational Organizations in accordance to the payment schedule.
- Perform as Transfer Agent
- -Maintaining shareholders registers and acting as transfer agent
- -Processing and confirming subscriptions, redemptions and transfers
- -Communicating with investors
- -Preparing and Checking (dual role) payments and other transactions
- -Daily reconciliation for the transactions
- Manage the Trustee Fund of companies
- - Handle share ownership scheme and Company Staff Provident Fund
- - Responsible for accuracy and integrity of the register of each fund maintained
- - Process tax certificates and statement printing
- - Review monthly statements
- - Responsible for execution of the dividend and withdrawal payment as per resolution or agreement
- - Handle enquiries from customers regarding the funds
- Perform as a Fund Administrator, Escrow and Paying Agent for the funds manager
- (Promoted from Business Administrative to Bank Executive C)
- - Advise customer on the interest rate and payment date
- - Monitor the payment date for each issue and ensure payment is process timely
- - Handle Fixed Deposits placement. Advise customers on maturity of the Fixed Deposit and provide assistance on withdrawal or renewal of the deposit
- - Ensure healthy cash flow position with forecast and close monitoring of incoming and outgoing funds
- Other Administrator role
- - Responsible for desktop and notebook resources for the department and password administration
- - Responsible for good housekeeping discipline practiced by the department
- - Fire Warden
Administrative Assistant
Page One Books Pte Ltd
01.1998 - 10.1999
- Department: Receiving and Invoicing Dept
- - General administrative work (i.e. typing of letters, filing, chasing payment, photocopying lecture notes etc).
- - Quotation, invoicing, typing and mailing of letters, etc.
Education
Special Diploma - Fund Administration
Nanyang Polytechnic
01.2016
Certificate - Fund Administration
Nanyang Polytechnic
04.2013
Certificate of Attendance - MS Office 97
CAL Computer Training Centre
03.1998
GCE 'O' Level - undefined
Serangoon Garden School
01.1996
GCE 'N' Level - undefined
Serangoon Garden School
01.1995
Skills
- Microsoft Word and Microsoft Excel
Certification
- ICA Certificate in Anti Money Laundering- commence 2019-06-03
- Singapore Chinese Chamber Institute of Business –Jan 2019 Certificate of Chinese Business
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Intermediate (B1)
Chinese (Cantonese)
Intermediate (B1)
Timeline
Manager Investor Services
CSC Global Financial Markets
10.2019 - Current
Senior Associate, Fund Corporate Secretarial
Vistra Alternative Investment
07.2011 - 09.2019
Bank Executive B
DBS Bank Ltd
09.1999 - 07.2011
Administrative Assistant
Page One Books Pte Ltd
01.1998 - 10.1999
Certificate - Fund Administration
Nanyang Polytechnic
Certificate of Attendance - MS Office 97
CAL Computer Training Centre
GCE 'O' Level - undefined
Serangoon Garden School
GCE 'N' Level - undefined
Serangoon Garden School
Special Diploma - Fund Administration
Nanyang Polytechnic
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