TAI CHIA SHUN
Summary
Implementing successful solutions based on business requirements and customer needs. Hardworking and Ready to help team achieve company goals. Time management and problem-solving skills
Overview
3
3
years of professional experience
Work History
AUTO PARTS SALES
OWN SHOP
01.2023 - 05.2023
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Monitored and evaluated supplier performance to maintain quality of parts.
Customer Service Coordinator
POWER SIX MANPOWER SERVICE SDN BHD
03.2020 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and message to answer questions about products and services.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Maintained and managed customer files and databases.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Education
No Degree -
SMK SERI BINTANG
KUALA LUMPURSkills
- Recordkeeping
- Networking
- Good Telephone Etiquette
- Project Planning
- Verbal Communication
- Troubleshooting
- Microsoft Office
- Basic Math
Languages
Chinese (Cantonese)
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Elementary (A2)
Malay
Upper intermediate (B2)
Timeline
AUTO PARTS SALES
OWN SHOP
01.2023 - 05.2023
Customer Service Coordinator
POWER SIX MANPOWER SERVICE SDN BHD
03.2020 - 12.2022
No Degree -
SMK SERI BINTANG
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