Summary
Overview
Work History
Education
Skills
Languages
Timeline
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TAI CHIA SHUN

Summary

Implementing successful solutions based on business requirements and customer needs. Hardworking and Ready to help team achieve company goals. Time management and problem-solving skills

Overview

3
3
years of professional experience

Work History

AUTO PARTS SALES

OWN SHOP
01.2023 - 05.2023
  • Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
  • Monitored and evaluated supplier performance to maintain quality of parts.

Customer Service Coordinator

POWER SIX MANPOWER SERVICE SDN BHD
03.2020 - 12.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and message to answer questions about products and services.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Maintained and managed customer files and databases.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.

Education

No Degree -

SMK SERI BINTANG
KUALA LUMPUR

Skills

  • Recordkeeping
  • Networking
  • Good Telephone Etiquette
  • Project Planning
  • Verbal Communication
  • Troubleshooting
  • Microsoft Office
  • Basic Math

Languages

Chinese (Cantonese)
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Elementary (A2)
Malay
Upper intermediate (B2)

Timeline

AUTO PARTS SALES

OWN SHOP
01.2023 - 05.2023

Customer Service Coordinator

POWER SIX MANPOWER SERVICE SDN BHD
03.2020 - 12.2022

No Degree -

SMK SERI BINTANG

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