Summary
Overview
Work History
Education
Skills
Strengthsvalues
Certificationsproficiencies
Timeline
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T.A. THAMEEMUL ANSARI

Singapore

Summary

To build upon and enhance my professional skills in a reputed and dynamic organization that gives me the opportunity to learn, contribute and excel in the Information and Technology Arena.

TOP PARKING PTE LTD, Singapore Employment Period: APRIL, 2017 – Present Role: FIELD SUPPORT ENGINEER Perform preventive maintenance of parking equipment, replacement of parts and components at car park sites Provide technical support and troubleshooting of car park equipment In-charge of day-to-day troubleshooting, diagnosing breakdown problems and providing enhanced servicing on car park systems. Install and maintain various computer network services and related equipment and devices. Perform disaster recovery operation and data backups when required. Install LANs, WANs and established intranet and internet access. Basic and Hands-on Knowledge on CCTV installation, PCs and software configuration. WEB HOME COMPUTERS PTE LTD, Thiruvarur, India Employment Period: 7th JAN 2013 – 4th MARCH 2015 Role: DESKTOP SUPPORT ENGINEER Provided support to end users relating to hardware and software, computer applications. Installed and upgraded hardware and software components. Provided technical solutions and troubleshooting services on need basis. Assisted clients with technical issues, troubleshooting, and installation. Interacted with users to support software and hardware transitions. Good knowledge of standard computer languages. Knowledge of installation, troubleshooting and configuration of PCs and software. Liaised with and addressed customers’ concerns by prioritising every issue, thus serving with efficiency and excellence Installing and configuring computer systems using different build technologies.

Overview

12
12
years of professional experience

Work History

SECURITY ENGINEER

ABPCyber PTE LTD
01.2022 - Current
  • Project Management, Solutioning, Deployment, Configuration, and Integrations of Cyber Security Products to end customers
  • Attained proficiency in technical knowledge through self-training and practical hands-on of various Cybersecurity products which ABP Group is responsible for delivery to end-users
  • Proficient in the following Cyber Security Products
  • Database Security Solution – DataSunrise Activity Monitoring Tool
  • Email Security Solution – ProofPoint Email Security Gateway
  • Conduct user training and knowledge transfer session with end users after successfully deploying Cybersecurity products
  • Closely follow up with end users after the implementation of the project to ensure complete customer satisfaction
  • On-site and remote troubleshooting of errors and issues encountered by customers during project delivery and Security Product implementation phase
  • Work together with relevant departments including pre-sales and support departments to complete respective actions to ensure completion of all requirements within project lifecycle timelines
  • Design and implement secure architectures for IT systems, ensuring they meet organizational security standards
  • Define and implement security controls such as firewalls, SSL protocol and IPsec, in line with industry best practices and regulatory requirements
  • Utilize Linux Commands proficiently in Putty to diagnose and resolve customer/user issues effectively
  • Technical skillset: Windows, Linux, DB: MySQL
  • Key IT project:
  • Name of Project: DataSunrise for TOPPAN/ICA
  • Project Start/End Date: Apr 2023 – Ongoing
  • Nature of Project: Deployment and Configuration of DataSunrise Solution to protect target database instances at ICA

ASSISTANT SYSTEM NETWORK ENGINEER

PRIMUSTECH PTE LTD
04.2021 - 12.2022
  • Maintain and administer computer networks and related computing environments including systems software, applications software, hardware, and configurations
  • Configure hosts and workstations to use IP addresses either manually or through automatic allocation of addresses
  • Perform latest Windows security patches and firmware upgrades on network switches and firewalls as per client request
  • Set up workstation and new user accounts for Windows and servers
  • Proficient in installation, configuration and update of Symantec Endpoint Protection Manager (SEPM) for servers and clients
  • Monitor network and system security such as user login/logout with 100% accuracy to ensure no unauthorised access is provided
  • Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems
  • Utilise SCADA system to monitor mechanical and electrical equipment, and perform troubleshooting as required
  • Replacing faulty network hardware components when required

DESKTOP SUPPORT ENGINEER

ITCAN PTE LTD
09.2020 - 04.2021
  • Perform diagnostics and troubleshooting of multiple software issues, document help desk tickets/resolutions, and maintain equipment inventory lists
  • Provide remote support and resolution to all internal employees (Working on site or remotely) involving software/hardware functionality
  • Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs
  • Manage desktop protection utilities and provide immediate response to outbreaks and new security updates
  • Proficient in helpdesk ticket system such as Service Now
  • Hands-on experience using Acronis tool to back up and clone back
  • Basic knowledge and installation of SCCM Client
  • Competent in Active Directory user administration, password resets and unlocking of user accounts
  • Perform scans on PCs ensuring network devices are 100% compliant with latest security patches

DESKTOP SUPPORT ENGINEER

TOP PARKING PTE LTD
04.2017 - 09.2020
  • Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation
  • Support on desktops, notebooks, printers, scanners hardware components
  • Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs
  • Network printer driver installation and configuration to the users
  • Installing Microsoft Operating system, updating and maintenance
  • Perform disaster recovery operation and data backups when required
  • Install LANs, WANs and established intranet and internet access
  • Basic and Hands-on Knowledge on CCTV installation, PCs and software configuration

DESKTOP SUPPORT ENGINEER

WEB HOME COMPUTERS PTE LTD
01.2013 - 03.2015
  • Migrating the machines from Windows 7 to 10
  • Setting up and deploying of the new work stations
  • Provided support to end users relating to hardware and software, computer applications
  • Provided technical solutions, software installation and troubleshooting services on need basis
  • Interacted with users to support software and hardware transitions
  • Good knowledge of standard computer languages
  • Liaised with and addressed customers’ concerns by prioritising every issue, thus serving with efficiency and excellence
  • Installing and configuring computer systems using different build technologies

Education

Bachelors of Engineering - Computer Science

Anna University
01.2012

Higher secondary certificate -

01.2008

Secondary school leaving certificate -

01.2006

Skills

  • Vulnerability Assessment
  • Identity and Access Management
  • Operating System Hardening
  • Penetration Testing Skills

Strengthsvalues

  • Self-Confident and Self-Driven
  • Skilled and experienced in analytical thinking and planning – Ability to resolve problems with efficiency
  • Ability to handle stressful situations with ease to upkeep efficiency and professionalism
  • Highly meticulous – Great attention to details in order to sustain quality and efficiency at the same time
  • Good leadership qualities – Able to lead teams confidently in projects and discussions
  • Fast learner – Able to grasp and demonstrate new knowledge quickly and with precision
  • Good team player – Highly co-operative in group discussions and projects

Certificationsproficiencies

  • Certified in 'Dot Net Smart Professional' from Aptech Computer Education Pte. Ltd., Bangalore.
  • Obtained Senior Grade in TYPING certificate from Technical Board of Examination Centre, Tamil Nadu, Graduated with distinction.
  • Proficient in Microsoft Office and Adobe Premier Pro.

Timeline

SECURITY ENGINEER

ABPCyber PTE LTD
01.2022 - Current

ASSISTANT SYSTEM NETWORK ENGINEER

PRIMUSTECH PTE LTD
04.2021 - 12.2022

DESKTOP SUPPORT ENGINEER

ITCAN PTE LTD
09.2020 - 04.2021

DESKTOP SUPPORT ENGINEER

TOP PARKING PTE LTD
04.2017 - 09.2020

DESKTOP SUPPORT ENGINEER

WEB HOME COMPUTERS PTE LTD
01.2013 - 03.2015

Bachelors of Engineering - Computer Science

Anna University

Higher secondary certificate -

Secondary school leaving certificate -

T.A. THAMEEMUL ANSARI