Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Certification
Timeline
Generic
T MUHAMMAD AIZAD BIN T MASLAN

T MUHAMMAD AIZAD BIN T MASLAN

Johor Bahru

Summary

I am currently looking for challenging position in your reputable company. I would like to work in a professional and active environment where I can apply my skills and other significant talents to be the best performer in the organization. I inspired and interested in positivity and challenging environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Housekeeping Admin

Oasia Hotel Downtown Singapore
04.2023 - 02.2025
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Coordinated linen supply management with laundry services to ensure adequate stock levels at all times while minimizing excess inventory costs.
  • Managed laundry sorting and billing.
  • Assist supervisor conducted room inspections to verify compliance with housekeeping standards.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Managed lost and found items effectively, ensuring timely return of belongings to guests when possible.

Housekeeping Runner

Oasia Hotel Downtown Singapore
10.2022 - 03.2023
  • Increased team productivity by providing support and assistance during high-demand periods.
  • Consistently maintained punctuality in meeting deadlines for assigned tasks while ensuring quality standards were met.
  • Upheld the highest standards of cleanliness and sanitation throughout the property, adhering to all safety regulations and guidelines.
  • Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
  • Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.

Guest Service Assistant

Holiday Inn Express Hotel & Suites Johor Bahru
08.2021 - 08.2022
  • Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
  • Coordinated with housekeeping staff to ensure timely room availability for early arrivals or late checkouts.
  • Enhanced guest satisfaction by swiftly addressing concerns and providing appropriate solutions.
  • Communicated effectively with team members to guarantee smooth operations during high-volume periods.

Front Office Assistant Supervisor

SWISS INN JOHOR BAHRU
07.2019 - 08.2021
  • Assist the receptionist with answering incoming phone calls
  • Listen to office voicemail and make notes to record the pertinent information from these messages
  • Perform a variety of clerical tasks, such as filing, copying, and organizing paperwork
  • Reviewed and updated customer information in database for accuracy.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.

Food and Beverage / Banquet Assistant

SWISS INN JOHOR BAHRU
08.2017 - 02.2019
  • Perform tasks that have been instructed by the banquet captain
  • Responsible for areas that are part of his duties, such as cleanliness and tidiness
  • Check all the equipment needed for future events, starting from table cloth, napkins, eating and drinking utensils and others

Chef Assistant

DEWAN MAKAN ASRAMA SEKOLAH TUN FATIMAH
01.2017 - 08.2017
  • Prepare the ingredients used for cooking
  • Cook food as prescribed for students' meals
  • Maintain and ensure the cleanliness of the kitchen environment is guaranteed

Education

Primary School Tengku Ampuan Mariam
Kuala Terengganu, Terengganu, Malaysia

Secondary School Sultan Sulaiman
Kuala Terengganu, Terengganu, Malaysia

Skills

  • Cleaning practices
  • Task delegation
  • Ordering cleaning supplies
  • Budget administration
  • Microsoft office
  • Customer service

  • Chemical handling
  • Housekeeping
  • Vendor management
  • Room inspection
  • Laundry operations
  • Stock inventory management

Accomplishments

  • Best Employee of the First Quarter, 04/01/19
  • Best Smile and Greet, 04/01/19
  • Employee Of The Month April 2024

Languages

Malay
Bilingual or Proficient (C2)
English
Advanced (C1)

Personal Information

  • Date of Birth: 07/26/01
  • Nationality: Malaysian
  • Marital Status: Single

Certification

  • CPR/AED Certification
  • First Aid Certification

Timeline

Housekeeping Admin

Oasia Hotel Downtown Singapore
04.2023 - 02.2025

Housekeeping Runner

Oasia Hotel Downtown Singapore
10.2022 - 03.2023

Guest Service Assistant

Holiday Inn Express Hotel & Suites Johor Bahru
08.2021 - 08.2022

Front Office Assistant Supervisor

SWISS INN JOHOR BAHRU
07.2019 - 08.2021

Food and Beverage / Banquet Assistant

SWISS INN JOHOR BAHRU
08.2017 - 02.2019

Chef Assistant

DEWAN MAKAN ASRAMA SEKOLAH TUN FATIMAH
01.2017 - 08.2017

Primary School Tengku Ampuan Mariam

Secondary School Sultan Sulaiman
T MUHAMMAD AIZAD BIN T MASLAN