Sze Boon (Raymond) Tee

• Regional Sales Strategy & Execution
  Develop and implement comprehensive sales strategies for enterprise communications solutions across Singapore, APAC & South Pacific Island. Define and drive revenue and growth targets aligned with business objectives.
• Enterprise & Channel Sales
  Identify and engage enterprise-level customers especially in sectors like finance, e-commerce, logistics, and technology. Explore and manage indirect sales channels or strategic partnerships with telecom operators or system integrators.
• Full Sales Cycle Management
  Oversee all stages of the sales process: lead generation, proposal crafting, client presentations, technical/contract negotiations, deal closure, and client onboarding. Align with product, marketing, and technical teams to deliver tailored and effective solutions.
• Market Insights & Product Feedback
  Monitor industry trends in SMS, cloud, AI, IoT, and telecom integrations to shape offerings and competitive positioning. Provide feedback from the field to product and marketing teams
• Cross-functional Collaboration
  Collaborate with R&D and operations to build scalable, reliable enterprise communications ecosystems. Align with marketing to generate demand, and with legal/finance for contract finalization and risk management.
• Stakeholder Relationship Building
  Foster and deepen strategic ties with telecom operators, ensuring co-go-to-market strategies or favorable service-level agreements. Manage long-term client partnerships and maintain service quality beyond contract closure.

• With a strong entrepreneurial spirit and the belief that "if you never try, you’ll never know," I took a leap of faith into the F&B industry, co-founding MB Dynasty with the vision of building a sustainable and scalable business. What started as a passion-driven venture has grown into a thriving F&B operation, focusing on quality, customer experience, and long-term expansion.
• Business Development & Expansion
• Launched and managed the business from the ground up, overseeing all aspects of operations, financial planning, and customer experience.
• Developed strategic expansion plans, including evaluating new locations, market trends, and potential investment opportunities.
• Implemented cost control strategies to balance quality with profitability, ensuring a healthy financial foundation for growth.
• Negotiated supplier contracts and streamlined procurement processes to improve efficiency and maintain cost competitiveness.
• Explored partnerships and collaborations with food delivery platforms, corporate catering services, and marketing channels to expand revenue streams.
• Analyzed customer feedback and market demand, continuously innovating menu offerings to attract a wider audience.
• Operational & Team Leadership
• Designed and optimized workflow processes, improving efficiency in food preparation, service delivery, and back-end operations.
• Led recruitment, training, and team management, building a motivated and skilled workforce to support business scalability.
• Ensured compliance with food safety and operational regulations, maintaining high standards of hygiene and service quality.
• Implemented customer retention strategies, focusing on personalized service and engagement to build brand loyalty.
• Marketing & Growth Strategy
• Executed targeted marketing campaigns through social media, digital platforms, and in-store promotions to increase brand awareness.

• Led presales activities for Motorola Communication Devices across emerging markets (Bangladesh, Nepal, Maldives, etc.), delivering technical presentations and solution documentation to clients.
• Analyzed client requirements and developed customized Motorola solutions to align with business needs.
• Prepared proposals, business case evaluations, and work agreements to support bidding processes.
• Collaborated with business unit leaders to drive industry channel growth and expand market presence.
• Consistently achieved and exceeded sales targets, adhering to company sales engagement strategies.
• Provided weekly sales pipeline and forecast reports, ensuring transparency and strategic planning.
• Translated technical product features into simple, value-driven language for client presentations and product demonstrations.
• Delivered post-sales support, addressing client inquiries and ensuring seamless product integration.
• Represented the company at sales meetings, product seminars, and trade fairs, showcasing Motorola products.
• Managed order processing, contract negotiations, and sales collections, ensuring revenue optimization.
• Built and maintained strong client relationships, expanding sales coverage by engaging new customers.
• Acted as a liaison between clients and production teams, facilitating issue resolution and operational efficiency.

• Developed and executed business strategies to drive profitability, efficiency, and sustainable growth.
• Led budget planning and expense management, ensuring cost-effective operations and financial stability.
• Assessed marketing program effectiveness, providing insights and recommendations for optimization.
• Implemented process improvements to enhance operational quality, productivity, and service standards.
• Prepared and presented business, financial, and workforce reports to senior management.
• Conducted regular team meetings to review business updates, resolve issues, and implement strategic initiatives.
• Provided leadership, mentorship, and direction to employees, ensuring role clarity and performance excellence.
• Managed staffing, recruitment, training, performance evaluation, and succession planning to build a strong workforce.
• Ensured compliance with company policies, industry regulations, and ethical business practices.
• Oversaw administrative, logistical, human resources, and accounting functions to support smooth operations.
• Handled customer relations, ensuring timely responses, issue resolution, and overall client satisfaction.
• Identified and pursued new business opportunities, fostering relationships with both new and existing clients.
• Managed company operations throughout the acquisition process, ensuring a seamless transition.

Australia

• Led strategic sourcing and supplier qualification for major projects with Optus and Telstra Australia, managing the Procurement-to-Payment (P2P) process.
• Spearheaded regional procurement initiatives, optimizing supplier performance and cost efficiency across multiple APAC markets.
• Negotiated multi-million-dollar contracts with subcontractors, ensuring favorable pricing, quality assurance, and compliance with procurement policies.
• Strengthened stakeholder relationships by collaborating with Project Directors, Engineering Teams, and Legal Departments to streamline procurement strategies.
• Developed benchmarking models to assess vendor pricing against historical data, ensuring cost-effective procurement decisions.
• Implemented supplier performance evaluation frameworks, driving continuous improvement and mitigating supply chain risks.
• Engineering Procurement Manager (South Pacific Region Procurement Qualification)
• December 2014 - July 2018 (3 years 8 months)

New Zealand , Papua New Guinea

• Procurement & Supply Chain Management
• Conducted market research, supplier qualification, and evaluation (financial, capability, experience, and business category).
• Managed bidding and tendering processes for major suppliers to ensure project delivery.
• Worked closely with Project Director, main contractors, and stakeholders for project implementation.
• Evaluated technical frameworks, issued RFIs/RFQs, and summarized pricing benchmarks based on historical data.
• Gained expertise in pricing evaluation, cost analysis, and procurement strategies for technical jobs.
• Assessed commercial terms, bidding regulations, and contract negotiations (collaborating with legal, subcontractors, and procurement teams).
• Ensured procurement activities met Huawei’s cost targets, profitability goals, and market expansion strategies.
• Negotiated with suppliers on pricing, delivery, quality, volume, lead time, contracts, and payment terms to align with project needs.
• Optimized procurement costs through supplier analysis, quality control, and risk assessment.
• Maintained strong supplier relationships to secure consistent supply and competitive pricing.
• Conducted contract reviews, supplier audits, and performance evaluations to ensure compliance and continuous improvement.
• Led supplier quality management and ensured ethical procurement and contract processes.
• Supported Head of Procurement in daily operations.
• Project & Regional Procurement Experience
• Malaysia (6 months): Managed Enterprise Procurement Project (Ampang Line LRT extension), leading competitive bidding up to $100M USD.
• Papua New Guinea (3 years): Led procurement for Telikom PNG & Bemobile Projects, including $85M USD EID Project (China-PNG government venture).
• New Zealand (6 months): Oversaw procurement for Huawei NZ, including general, terminal, and engineering procurement (supported Spark, Vodafone, 2degrees) with $60M USD subcontractor value.

• Managed 3G and 2G network issue tickets, analyzing and implementing effective solutions to ensure network stability.
• Provided 24/7 operational support, collaborating with the client's Network Operations Center (NOC) to maintain seamless network operations.
• Led site swap activities at Digi Telecommunications HQ, working closely with site engineers to troubleshoot 3G network issues, including script imports, configurations, and site monitoring.
• Played a key role in RNC (Radio Network Controller) deployment, overseeing end-to-end setup of new ZTE RNC equipment across multiple regions in Malaysia.
• Conducted network planning, hardware installation, task coordination, and provided guidance to contractors for seamless equipment commissioning and configuration.
• Executed IP planning and system integration with MGW/SGSN teams, ensuring the successful completion of first CS (Circuit-Switched) and PS (Packet-Switched) calls.
• Facilitated Hardware Acceptance Tests (HAT) and User Acceptance Tests (UAT) with clients, ensuring successful integration of test NodeBs into the ZTE network.
• Diagnosed and resolved network issues, identifying root causes and implementing optimal solutions to maintain high service quality.