Syril Gastilo Rebellon
Summary
Excellent Service Award 2013
Excellent Service Award 2014
Overview
20
20
years of professional experience
Work History
Sales Consultant
SKECHERS SINGAPORE PRIVATE LIMITED
04.2023 - 05.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Contributed to team objectives in fast-paced environment.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Stayed current on company offerings and industry trends.
Sales Consultant
KIMBERLY JEAN PRIVATE LIMITED
09.2015 - 02.2019
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Presented professional image consistent with company's brand values.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Met existing customers to review current services and expand sales opportunities.
- Achieved or exceeded company-defined sales quotas.
- Contributed to team objectives in fast-paced environment.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Set and achieved company defined sales goals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Sales Assistant
GIORDANO ORIGINALS SINGAPORE PRIVATE LIMITED
08.2011 - 08.2015
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Collaborated with team members to achieve sales targets and improve store performance.
- Identified upselling opportunities, contributing to increase in average transaction value.
- Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
- Met and exceeded sales targets consistently, contributing to overall team success.
Sales Assistant
ABC BARGAIN CENTRE
12.2009 - 07.2011
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Overseas Attachment Training Programme
Ichiban Sushi Parkway Parade,Singapore
08.2005 - 02.2006
- Served guests and delivered food and beverages.
- Responsible for the sanitation of restaurant and operations of dishwasher machine and tables.
- Handling orders.
- Operate cash register.
Education
Bachelor Of Science In Food Service Management - Business
UNIVERSIDAD DE STA.ISABEL
NAGA CITY, PHILIPPINES Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
Timeline
Sales Consultant
SKECHERS SINGAPORE PRIVATE LIMITED
04.2023 - 05.2025
Sales Consultant
KIMBERLY JEAN PRIVATE LIMITED
09.2015 - 02.2019
Sales Assistant
GIORDANO ORIGINALS SINGAPORE PRIVATE LIMITED
08.2011 - 08.2015
Sales Assistant
ABC BARGAIN CENTRE
12.2009 - 07.2011
Overseas Attachment Training Programme
Ichiban Sushi Parkway Parade,Singapore
08.2005 - 02.2006
Bachelor Of Science In Food Service Management - Business
UNIVERSIDAD DE STA.ISABEL
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