Strong in task and time management to deliver quality work efficiently.
As an educator,
Committed to meeting students' educational needs and development.
Adept at fostering environments where learning is both engaging and effective.
Excel in communication, adaptability, and empathy, ensuring positive outcomes in diverse educational settings.
Overview
7
7
years of professional experience
Work History
Senior Manager, Polytechnic and ITE Policy
MOE
01.2024 - Current
Resolved appeals, feedback, and inquiries from members of the public in a timely and professional manner.
Remained calm and professional in stressful circumstances to effectively diffuse tense situations.
Responded quickly and accurately to frequent calls for input and assessment on tight deadlines.
Mentored junior staff in the organisation's business processes and staffing/service standards.
Established and maintained relationship with key stakeholders to support business objectives
Managed stakeholders' expectations effectively in cases of (i) delayed deliverables, or (ii) the need for alignment/change against current practices.
Collaborated with, and sought to align business processes of institutions and external agencies to achieve project milestones, ensuring cooperation and efficiency.
Analysed data to identify trends and develop actionable insights for organisational growth.
Developed and implemented policy changes to improve operational efficiency, reduce costs, and increase productivity.
Organised team activities to build camaraderie and foster workplace culture.
Teacher
Xingnan Primary School
07.2018 - 12.2023
Maintained a safe and orderly learning environment for all students.
Created lesson plans and curated suitable supporting materials to promote positive learning experiences.
Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Evaluated students regularly and adjusted lessons accordingly to incorporate improvements.
Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Utilised technology-based learning tools to enhance classroom instruction and assessment.
Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
Oversaw the operationalisation of school's Basketball CCA, including planning training and duty roster, engagement with key stakeholders to ensure the smooth running of the CCA, and procurement of goods and services.
Led the planning and delivery of milestone events, including annual Children's Day celebrations (Sports Meet), Maths & Science Week, 90th Anniversary Musical, and Staff's Advance Day.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Participated in professional development workshops related to teaching methods or curriculum changes.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Bachelor of Science - Education
Nanyang Technological University
07-2018
Diploma - Applied Drama And Psychology
Singapore Polytechnic
04-2014
Accomplishments
Outstanding Contribution Award (Team) 2018 - 2022
Outstanding Contribution Award (Individual) 2022
MOE Service Excellence Award (Silver) 2022, 2024
Affiliations
Dedicated caregiver of one granny rescue (dog).
Enjoys sports, reading and watching TV programmes.
Senior Policy Service Rep/Senior Account Manager at Dental Select-Ameritas Life Insurance Corp.Senior Policy Service Rep/Senior Account Manager at Dental Select-Ameritas Life Insurance Corp.