Summary
Overview
Work History
Education
Skills
National Service Details
Languages
References
Timeline
Generic
Sylvester Poh Zhi Hong

Sylvester Poh Zhi Hong

Singapore

Summary

Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.

Overview

24
24
years of professional experience

Work History

Restaurant Business Owner

Edens Group Co. Ltd
01.2020 - Current
  • Started Eat Lah - Singapore Katong Laksa alone in Phnom Penh, Cambodia before covid19.
  • Despite the pandemic lockdowns, tourism stalled, falling ecocomy, we managed to turn a profit after a year. At our peak, we expanded to a total of 5 outlets, 2 brands and 1 franchisee.
  • Got interviewed and featured in CNA for going through covid19 abroad.

Business Consultant

Self Employed
10.2012 - 12.2019
  • Streamlined operational processes with the integration of innovative technologies, reducing overall costs.
  • Enhanced team productivity by providing guidance on effective time management and prioritization techniques.
  • Facilitated workshops for clients'' staff members to improve their understanding of new systems or processes introduced in the organization.
  • Increased efficiency by streamlining accounting processes and implementing new financial software.
  • Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.

Financial Consultant

Prudential Assurance Co. (S) Pte Ltd
01.2012 - 12.2019
  • Increased client satisfaction by providing personalized financial advice and investment recommendations.
  • Developed comprehensive financial plans for clients to achieve their short-term and long-term goals.
  • Analyzed market trends and identified investment opportunities, resulting in enhanced portfolio performance.
  • Conducted thorough due diligence on potential investments, ensuring alignment with clients'' risk tolerance and objectives.
  • Streamlined internal processes, improving efficiency while maintaining compliance with industry regulations.
  • Built strong relationships with clients through consistent communication and exceptional customer service.
  • Mentored junior colleagues in complex analysis techniques, fostering a collaborative work environment that encouraged professional growth.

Accounts Executive

ST Electronics
08.2010 - 12.2012
  • Handling full set of accounts for 5 organisations, using ACCPAC accounting system and Excel
  • Attend initial meetings with clients to ascertain their requirements and propose accordingly
  • Ensure all monthly and annual deadlines are met under any circumstances.
  • Reduced financial discrepancies by implementing stringent internal controls and audits to ensure accurate recordkeeping.
  • Provided comprehensive support during external audits by producing accurate documentation that streamlined the audit process.

Network Engineer

BlueTel Networks Pte Ltd
07.2008 - 07.2010
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • 24/7 on standby and service the company's 24 hours service hotline, providing assistance to clients and troubleshoot any fault reported via helpdesk
  • Maintaining existing networks & circuits, client database and inventory level.

Sales Executive

Starhub Ltd
03.2000 - 06.2007
  • This is a permanent part time job I've took up before my national service. As I was still schooling, I could not convert to full time.
  • Had experience in various departments
  • From the physical outlets, to organising and setting up roadshows, running jointed projects with other departmental stores, assisting customer service centres and backend provisioning team
  • Provide feedbacks on operational flow, analyse customers complaints and improve service level and efficiency.
  • I received a compliment letter through Straits Times Forum by a customer for service excellence.

Education

ACCA - Accounting

Singapore Accountancy Academy
Singapore
12.2011

Diploma in Electronic, Communication And Computing - Engineering Technology

Singapore Polytechnic
Singapore
07.2004

'O' Levels -

Juying Secondary School
Singapore
12.1999

Skills

  • Entrepreneurial personality
  • Driven and Determined
  • Customer Service
  • Attention to Detail
  • Business Planning

National Service Details

2005 - 2007, Jurong Police HQ, Operations Branch - Crime Control Unit (CCU), June 2006: Undergo the Intermediate Cadet Training and was promoted to Sergeant., Completed in 2018, In my 2 years of National Service as a CCU officer, I had received: The Best Trainee Award prior completion of my training in the Police Academy. A total of 11 awards from the Commander of Jurong Police Division for excellent arrest and outstanding performance. An award from the Commissioner of Police for devotion to duties and maintaining a high standard of performance. Received an overall performance grading of 'A'(Excellent) with a 96% high score.

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Hokkien
Upper intermediate (B2)
Khmer
Beginner (A1)

References

References are available upon request.

Timeline

Restaurant Business Owner

Edens Group Co. Ltd
01.2020 - Current

Business Consultant

Self Employed
10.2012 - 12.2019

Financial Consultant

Prudential Assurance Co. (S) Pte Ltd
01.2012 - 12.2019

Accounts Executive

ST Electronics
08.2010 - 12.2012

Network Engineer

BlueTel Networks Pte Ltd
07.2008 - 07.2010

Sales Executive

Starhub Ltd
03.2000 - 06.2007

ACCA - Accounting

Singapore Accountancy Academy

Diploma in Electronic, Communication And Computing - Engineering Technology

Singapore Polytechnic

'O' Levels -

Juying Secondary School

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