Syed Yahya Syed Mohamed
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Very well exposed to project management, senior management interaction and board members engagement. Excellent in technical analysis and involved in various enterprise architecture design.
Overview
30
30
years of professional experience
Work History
Head Core Applications
Etiqa Insurance & Takaful
2016.12 - Current
- Managing team of developers covering both the entire Etiqa business domain, both Conventional and Takaful
- Project Director of 3 major Data Migrations
- Project Director of technology and software upgrades
- Representing the CTO in the Etiqa Life and Etiqa Family Takaful Senior Management Team
- Working closely with the business channels on digitalisation initiatives
- Exposure to the Senior Management and Board of Directors engagement
- Exposure on the overall IT Operations including infrastructure, IT Security, IT Governance, budgeting, vendor management, IT Risk, Data Warehouse design and Enterprise Architecture design
IT Manager - Life & Group Life Insurance System
Etiqa Insurance & Takaful
2011.10 - 2016.11
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
IT Manager - Life Insurance System
Etiqa Insurance & Takaful
2006.07 - 2011.12
- Streamlined IT processes by implementing efficient systems management strategies, resulting in reduced downtime and increased productivity.
- Led cross-functional teams in the successful completion of high-impact IT projects on time and within budget constraints.
- Collaborated with business stakeholders to define system requirements for new technology initiatives, translating needs into actionable project plans.
- Mentored junior team members in advanced technical skills and provided guidance on professional development opportunities.
IT Assistant Manager - Life Insurance System
Malaysia National Insurance
2000.01 - 2006.06
- Enhanced system efficiency with routine maintenance and troubleshooting tasks.
- Collaborated with cross-functional teams to optimize application performance and improve overall user satisfaction.
- Conducted thorough application testing, identifying areas for improvement before product launches.
- Oversaw development and implementation of improvements to support business needs.
Analyst Programmer
Malaysia National Insurance Berhad
1993.10 - 2000.12
- Optimized software performance by identifying and resolving technical issues within the code.
- Reduced system downtime for clients through proactive monitoring and troubleshooting of applications.
- Enhanced software quality with thorough testing, debugging, and documentation processes.
Education
Bachelor of Science - Computer Science
Universiti Teknologi Malaysia
Malaysia08.1993
Skills
- Project Oversight
- Technical Analysis
- Project Management
- Software Quality Assurance
- Application Development
- Requirements Analysis
- Software System Maintenance
- System Development Life Cycle
Timeline
Head Core Applications
Etiqa Insurance & Takaful
2016.12 - Current
IT Manager - Life & Group Life Insurance System
Etiqa Insurance & Takaful
2011.10 - 2016.11
IT Manager - Life Insurance System
Etiqa Insurance & Takaful
2006.07 - 2011.12
IT Assistant Manager - Life Insurance System
Malaysia National Insurance
2000.01 - 2006.06
Analyst Programmer
Malaysia National Insurance Berhad
1993.10 - 2000.12
Bachelor of Science - Computer Science
Universiti Teknologi Malaysia
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