SYED SALIM AL KAF
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Shop Manager
Bata Shoes PTE LTD
06.2018 - Current
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
Wedding Concierge
Swissôtel The Stamford
08.2017 - 06.2018
- Collaborated closely with florists to design stunning floral arrangements that aligned with the couple''s desired aesthetic.
- Organized detailed itineraries for pre-wedding events such as rehearsal dinners and bridal showers.
- Facilitated open communication between all involved parties, fostering positive relationships among clients, families, and vendors.
- Managed event timelines and schedules, ensuring a seamless flow of activities throughout the celebration.
- Implemented creative solutions for any last-minute changes or requests, ensuring that each wedding remained on track and within budget.
Senior Waiter
JAAN Restaurant
08.2016 - 06.2018
- Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Served as a liaison between kitchen staff and guests regarding dietary restrictions or special requests ensuring a pleasant dining experience for all.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
Retail Sales Associate
Bata Shoes PTE LTD
03.2012 - 03.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Banquet Server
Swissôtel The Stamford
03.2012 - 03.2015
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Education
N Level -
Clementi Woods Secondary School
12.2013
Skills
- Customer Service
- Employee Management
- Health and safety
- Invoicing
- Visual Merchandising
- Team Leadership
- Budget Control
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Shop Manager
Bata Shoes PTE LTD
06.2018 - Current
Wedding Concierge
Swissôtel The Stamford
08.2017 - 06.2018
Senior Waiter
JAAN Restaurant
08.2016 - 06.2018
Retail Sales Associate
Bata Shoes PTE LTD
03.2012 - 03.2015
Banquet Server
Swissôtel The Stamford
03.2012 - 03.2015
N Level -
Clementi Woods Secondary School
Similar Profiles
Saliha HussainiSaliha Hussaini
Cashier at BATA ShoesCashier at BATA Shoes
Yousaf KhanYousaf Khan
Whearhouse Staf at At Chase up Markit and Bata Shoes StoreWhearhouse Staf at At Chase up Markit and Bata Shoes Store
Anushikha Anushikha null
Sales Associate at Bata Shoes StoreSales Associate at Bata Shoes Store
Jessie MunozJessie Munoz
Shop Manager at Iron ProShop Manager at Iron Pro
Aiden OnealAiden Oneal
Shop Manager at Redwood High School - Metal/Auto ShopsShop Manager at Redwood High School - Metal/Auto Shops