Overview
Work History
Education
Skills
Academicdetails
Personal Information
Cover Letter
Timeline
Generic

Syeda Begum

Singapore,Tampine

Overview

10
10
years of professional experience

Work History

Project Administrator

Alphaeus Pte Ltd
12.2022 - Current
  • Assist in the operations of the client (Kyndryl Ptd Ltd) Service Desk Team
  • Schedule regular meetings and record decisions (e.g., assigned tasks and next steps)
  • Break projects into doable tasks and set timeframes and goals
  • Prepare and provide documentation to internal teams and key stakeholders
  • Retrieve necessary information (e.g., user/client requirements and relevant case studies)
  • Assist in tracking expenses and predicting future costs
  • Monitor project progress and address potential issues
  • Coordinate quality controls to ensure deliverables meet requirements
  • Uploading MEF3 and resolving tickets performed inside the user administration tool (UAT)
  • Preparing daily/weekly/monthly contractors' resource status and updating Excel list
  • Raising onboarding and offboarding ID records and generating onboard and offboard IDs using the SAP Fieldglass app
  • Creating new badges for the new service desk team members and creating access for the new service desk team members in the service desk room
  • Measure and report on project performance & act as the point of contact for all participants.
  • Organized critical documentation for easy access and retrieval, increasing team productivity.
  • Streamlined administrative processes by implementing efficient workflows that reduced paperwork burdens.
  • Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.

Office admin and sales marketing

Innocom Technologies Pte Ltd
11.2020 - 10.2022
  • To do database calling for the existing raw customer
  • To promptly check and respond to emails, e.g., typing letters and memos, quotations, etc
  • To do all commercial and tender quotations and monitor MYOB systems
  • To update MYOB for the database
  • Coordinate and work with the salesperson team
  • To update HubSpot on sales opportunities and getting leads
  • To ensure leads are assigned and attended to by the salesperson in 2 hours
  • Coordinate with the marketing department on the monthly events with its preparation
  • To check and ensure all tasks are completed and followed up accordingly for the customer.

Purchasing admin assistant

Uwe Kloska Ship Supply Far East Pte Ltd
10.2018 - 11.2020
  • Handling incoming & outgoing correspondences
  • Quoting the provision items from the inquiry vessels and sending quotations
  • Purchasing the provision items for the confirmed order vessels
  • Arranging and sending the purchase order to a local supplier
  • Arranging transportation and conform timing for loading vessel
  • Maintaining an effective filing system
  • Preparing invoice for shipping copy and file copy
  • Editing and amending price lists and quantities inside the system from the local supplier
  • Liaise with customers and local suppliers
  • Multi-task in general Administration support involves telephone.

Admin Assistant

Pinnacle Credit Services Pte Ltd
04.2018 - 09.2018
  • Generate reports and letters from the remote desktop
  • Uploading bills from the system
  • Customer detail upload and placement inside the system
  • Generate queries and update customer payments
  • Multi-task in general Administration support involving and answering a telephone call
  • Customer letter update and upload inside the remote desktop
  • Other ad hoc duties.

Cashier

Cold Storage Singapore Pte Ltd
01.2015 - 03.2018
  • Working in the check-out area to assist the customer with payment
  • Make sure all prices are correct and handle with customer for payment with each product
  • Be friendly and behave with customers and counterchecking
  • Expose a great attitude and greeting with the customer
  • Checking all the product's expiry and conditions and stock availability
  • Answering all customer complaints by phone call or customer service counter.

Education

Bachelor of Science - Bachelor’s Degree in Computing Science Course

PSB Academy
Raffles Place
11.2025

Skills

  • Perseverance in overcoming obstacles
  • Determination
  • Hard work
  • Independence
  • Microsoft advanced skills (eg: Excel, PowerPoint, Word, Outlook)
  • MYOB skills

Academicdetails

  • Temasek Polytechnic, Diploma in info-comm & digital media (ICT SYSTEMS, SERVICES & SUPPORT), 03/2020 - 09/2022, 3.00 GPA
  • ITE College East (Simei), Higher Nitec infocomm technology (System & networks), 03/2018 - 02/2020, 3 GPA
  • ITE College Central (Ang Mo- Kio), Nitec infocomm technology (System & networks), 03/2016 - 02/2018, 2 GPA
  • Govt Women College (Bangladesh), Higher secondary certificate exam, 01/2002 - 12/2004, 3.50 GPA
  • Govt model girls’ high school (Bangladesh), Secondary school certificate exam, 01/2000 - 12/2001, 3.65 GPA

Personal Information

  • Date of Birth: 07/01/86
  • Gender: Female
  • Nationality: SPR
  • Marital Status: Married
  • Religion: Muslim

Cover Letter

Regarding my resume, I would like to inform you that I'm currently working as a Project Administrator job in an IT company and that 2 years ago I completed my diploma in info comm technology and digital media course. I have 3 years of customer service and 8 years of admin assistant job experience. I strongly believe that I can do my job with my responsibility, even under pressure. I am keen to find a challenging position where I can continue increasing my Project Administrator skills. And nowadays, I'm looking for an office Project Administrator job to upgrade my career position. My goal is to be qualified in the admin and data entry field to cooperate with your organization’s admin performance. You can reach me at the above number and email address.

Timeline

Project Administrator

Alphaeus Pte Ltd
12.2022 - Current

Office admin and sales marketing

Innocom Technologies Pte Ltd
11.2020 - 10.2022

Purchasing admin assistant

Uwe Kloska Ship Supply Far East Pte Ltd
10.2018 - 11.2020

Admin Assistant

Pinnacle Credit Services Pte Ltd
04.2018 - 09.2018

Cashier

Cold Storage Singapore Pte Ltd
01.2015 - 03.2018

Bachelor of Science - Bachelor’s Degree in Computing Science Course

PSB Academy

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Syeda Begum