Syed Abdul Rahman
Summary
I'm a highly motivated entry-level IT support engineer eager to apply my knowledge and skills in a dynamic environment. I'm proficient in troubleshooting hardware and software issues, and I'm skilled at communicating technical information clearly to non-technical users.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Full-Time National Service
PROVOST
02.2023 - 02.2025
- Maintaining Discipline: Ensuring compliance with SCDF regulations and standing orders.
- Investigations: Investigating any alleged violations of regulations or standing orders.
- Detention: Overseeing the Civil Defence Detention Barracks at the National Service Training Centre.
- Handling Complaints: Addressing complaints of unfair treatment or victimization from SCDF personnel.
- Enforcement: Taking necessary action against offenders when complaints are proven valid, according to CMPB.
- Monitoring: Monitoring and identifying potential issues that could lead to disciplinary problems, according to CMPB.
Test Engineer (INTERNSHIP)
SANMINA-SCI SYSTEMS SINGAPORE
03.2022 - 08.2022
- Verifying GBICs (Gigabit-Ethernet Converter) for short circuits used in PCB testing.
- Using Tera term software to verify if GBICs are working by getting a transmit & receive ping using the tester at Functional circuit Testing. (FCT).
- Assist in the preventative maintenance of printers.
- Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems of PCB testing.
- Assist in the program & the hardware materials required for the RFID Smock Tracking System at SANMINA-SCI SYSTEMS.
Delivery Rider
GRAB
09.2021 - 01.2022
- Pick up orders from restaurants or merchants efficiently and accurately.
- Deliver food or parcels to customers in a timely manner, ensuring the items are in good condition.
- Communicate clearly and politely with customers and restaurant staff.
Apple Warehouse Assistant
MCI
02.2020 - 04.2020
- Receiving shipments, verifying contents against packing lists, and storing goods in designated areas within the warehouse.
- Keeping track of stock levels, updating inventory records, and ensuring accurate inventory counts.
- Retrieving items from shelves or storage areas, packing them according to customer orders, and preparing shipments for delivery.
- Helping with the loading and unloading of trucks, ensuring goods are handled safely and efficiently.
GIANT Dry Product Picker
MCI
11.2019 - 12.2019
- Organizing and storing inventory in designated locations, ensuring efficient space utilization and easy access.
- Conducting regular inventory counts to identify discrepancies and ensure accuracy.
- Updating inventory records and logs, keeping track of stock levels and movements.
DHL Warehouse Assistant
DHL
02.2019 - 04.2019
- Physically receiving and checking inbound items, ensuring they match the order and are in good condition.
- Picking ordered items based on pick lists, packing them securely, and ensuring they are labeled correctly for shipment.
- Participating in inventory counts, investigating discrepancies, and assisting with adjustments.
- Carry up to 20kg of goods to put on the belt conveyor for easy sorting.
Network Engineer (INTERNSHIP)
NCS Pte Ltd
06.2018 - 12.2018
- Company Overview: IT service management company
- Assist in patching switches, checking school AP, Updating Firewalls, and configuring CISCO/ALCATEL switches.
- Identify and resolve network problems under the guidance of the network engineer.
- Assist with the installation, configuration, and maintenance of network hardware and software.
- Assist with the planning and implementation of network projects.
Giordano Warehouse Assistant
Giordano
11.2017 - 12.2017
- Unloading and checking incoming shipments for accuracy and any discrepancies.
- Storing items in an organized manner, following reference numbers, brand names, etc.
- Scanning merchandise and packing it for shipment.
- Assisting in loading delivery vans and checking shipments match the delivery schedule.
Education
Diploma - Computer Engineering
Singapore Polytechnic
08.2022
NITEC - Information Technology (Cloud Computing)
Institute Of Technical Education
01.2019
Secondary School - N' Level
Bedok North Secondary School
01.2016
Primary School - PSLE
Eunos Primary School
01.2012
Skills
- Cloud Computing skills
- Firewall and security skills
- Switching and Routing Skills
- Network Design Skills
- Hardware & infrastructure
- Analytics & Troubleshooting
- Critical-Thinking
- Teamwork
LANGUAGES
English Native or Bilingual Proficiency
Malay Limited Working Proficiency
Tamil Full Professional Proficiency
Certification
- SANMINA-SCI SYSTEMS Certificate of Completion (03/2022 - 08/2022)
- NCS Certificate of Participation (06/2018 - 12/2018)
Timeline
Full-Time National Service
PROVOST
02.2023 - 02.2025
Test Engineer (INTERNSHIP)
SANMINA-SCI SYSTEMS SINGAPORE
03.2022 - 08.2022
Delivery Rider
GRAB
09.2021 - 01.2022
Apple Warehouse Assistant
MCI
02.2020 - 04.2020
GIANT Dry Product Picker
MCI
11.2019 - 12.2019
DHL Warehouse Assistant
DHL
02.2019 - 04.2019
Network Engineer (INTERNSHIP)
NCS Pte Ltd
06.2018 - 12.2018
Giordano Warehouse Assistant
Giordano
11.2017 - 12.2017
Diploma - Computer Engineering
Singapore Polytechnic
NITEC - Information Technology (Cloud Computing)
Institute Of Technical Education
Secondary School - N' Level
Bedok North Secondary School
Primary School - PSLE
Eunos Primary School
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