Syazwana Mohamad
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
ASSISTANT STORE MANAGER
SMIGGLE SINGAPORE PTE LTD
06.2023 - 03.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
MANAGER IN TRAINING
SMIGGLE SINGAPORE PTE LTD
03.2021 - 06.2023
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Learn in depth regarding store’s sales, doing paperwork and working closely with Manager.
FULL TIME
SMIGGLE SINGAPORE PTE LTD
05.2019 - 03.2021
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Playground Leader
HOMETEAMNS
07.2017 - 12.2017
- Interact with children through delivery of games, activities and execution of birthday parties.
- Inventoried playground and activity supplies to inform recreation office of needed medical, arts and crafts and sports items.
- Oversee children on playground to monitor safety and suitability of activities.
- Responsible for accuracy of cash floats as part of opening and closing counter duties.
- To attend to customer’s complaints/ feedbacks and providing positive customer experience.
Education
HIGHER NITEC - SPORT MANAGEMENT
INSTITUTE OF TECHNICAL EDUCATION
ANG MO KIO05.2019
NITEC - FITNESS TRAINING
INSTITUTE OF TECHNICAL EDUCATION
ANG MO KIO02.2018
GCE ‘N’ LEVEL CERTIFICATION - BASIC ENGLISH, MATHEMATICS, SCIENCE AND MOTHER TON
EVERGREEN SECONDARY SCHOOL
WOODLANDS12.2015
Skills
- Customer Relations
- Customer Experience
- Job Assignments
- Store Layouts
- Store Operations
- Sales Team Training
- Sales Initiatives
- Team Goals
- Cash Register Operations
Timeline
ASSISTANT STORE MANAGER
SMIGGLE SINGAPORE PTE LTD
06.2023 - 03.2025
MANAGER IN TRAINING
SMIGGLE SINGAPORE PTE LTD
03.2021 - 06.2023
FULL TIME
SMIGGLE SINGAPORE PTE LTD
05.2019 - 03.2021
Playground Leader
HOMETEAMNS
07.2017 - 12.2017
NITEC - FITNESS TRAINING
INSTITUTE OF TECHNICAL EDUCATION
GCE ‘N’ LEVEL CERTIFICATION - BASIC ENGLISH, MATHEMATICS, SCIENCE AND MOTHER TON
EVERGREEN SECONDARY SCHOOL
HIGHER NITEC - SPORT MANAGEMENT
INSTITUTE OF TECHNICAL EDUCATION
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