Syarrifah Nur Faraqin Syed Hashim
Summary
Senior operations executive boosts operational efficiency and service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change.
Overview
19
19
years of professional experience
Work History
Branch Administrator
Yamato Transport (S) Pte Ltd
01.2010 - 01.2012
- Main job scope is to coordinate with call centre staffs and Sales Drivers (SD) for daily operational activities
- That is to dispatch courier jobs to drivers in different locations in Anson area
- To handle all pickups and deliveries that is given by the call centres
- Providing administrative support for such as answering telephones, assisting walk-in visitors in branch and resolving a range of administrative problems and inquiries such as finding waybills, assisting customer to open an account with the company
- To ensure pickups is not missed and to ensure drivers deliver items as per requested by customers
- Maintaining a good rapport with walk-in customers by trying my best to serve excellent customer service.
Assistant Executive
Yamato Transport (S) Pte Ltd
01.2010 - 01.2012
- Main job scope is to dispatch pickups to drivers for Gmarket (Qoo10) users
- Sort out SingTel delivery orders to be given back to SingTel
- To return all rejected SingTel products
- Providing administrative support.
Operation Executive
UEMS Solutions Pte Ltd
07.2023 - Current
- Assist building manager in day to day works
- Assist pantry/janitors in day to day works
- Liaise with Siemens clients to arrange refreshments for meetings
- Update stocks for pantry at 4 floors
- Provide monthly report
Admin Executive
UEMS Solutions Pte Ltd
Heartbeat@Bedok
07.2019 - 07.2023
- Assist building manager in day to day works
- Handle service reports from various term contractors
- Input water meter readings; and then prepare water analysis
- Issue work orders to term contractors
- Assist building technicians in event setup
- Update digital TV
- Record down minutes of meeting for various meetings
- Assist payment in season carpark application
- Assist in complimentary parking
- Soft booking for atrium space
- Handling carpark system
- Assisting BM in duty roster
- Set up preventive maintenance schedule.
Procurement Administrator
C&W Services (S) Pte Ltd
01.2015 - 07.2019
- Main job scope is to provide support to the Procurement Team on a day to day basis and other adhoc duties
- Maintain a record of all vendors in the Master Record together with the contracts
- Sending out Letter of Award and contract signing for vendors/contractors
- Maintaining a filing system for all the contracts
- Manage an excel file to upkeep on contracts.
- Assist procurement executives to conduct tenders
Senior Admin Assistant
Far East Organization (MCST1259 – Far East Plaza)
07.2018 - 06.2019
- Submit daily morning report which consists of façade inspection, night inspection, Security attendance and daily work reports
- Submit daily carpark report received from carpark attendance
- Collate all reports into one for daily Submission
- Issue LD letters to cleaning and security company for any errands and defects found for the day
- Issue LD for encroachment from tenants of Far East Plaza
- Request for quotation for building services and defects
- Issue PR to awarded vendors.
Building Facilities Administrator
C&W Services (S) Pte Ltd
01.2013 - 01.2015
- Main job scope is to provide support to the Building Manager and technicians in their daily work of maintaining the building in DBS Asia Hub
- Maintain the carpark system with contracted vendors and to track payment for all season holders
- Working together with client, Jones Lang Lasalle, to maintain the whole DBS Asia Hub.
Customer Care Officer
SingTel (Under TBC HR Singapore)
01.2012 - 01.2013
- Main job scope is to reply emails with regards to mio TV, ADSL and Fibre broadband enquiries
- To call up customers whom we have liaise with by 3 email correspondence
- To ensure that all information to be given to customer on SingTel products and services is up to date.
Shipping & Purchasing Officer
NOK Asia Company
11.2008 - 02.2010
- Handling container shipments on every Tuesdays and Thursday to Batam
- Daily duties would be to key into system (NAC Live) all the goods going to be shipped to Batam
- Label pallets of goods to be shipped
- Ensure goods match with shipping documents
- Book 20ft or 40ft containers depending on good shipped
- Working cooperatively with storeman
- Purchase for supplies, services and equipment required
- Maintain a vendors file and other records
- Printout the Purchase Orders (POs).
Move/Logistics Assistant
Procter & Gamble (under ISS Facilities)
03.2006 - 11.2008
- Main job scope is to handle asset inventory
- To keep count of all equipment and furniture’s in the whole 7 floors of P&G
- To label all equipment and furniture by putting stickers
- To match equipment and furniture with the asset inventory sheet
- To assist in moving of office either moving from one floor to another or one building to another
- To prepare boxes for moves
- Duplicate keys for lockers
- And to assist seating arrangement for staffs.
Data Entry Clerk
Sembawang Marine Offshore Engineering
01.2006 - 03.2006
- To key in entries inside system according to worksheets given.
Education
Higher Nitec in Administration - Administrative Assistance And Secretarial Science
ITE College West (Clementi)
Clementi01.2005
Skills
- Scheduling Coordination
- Operational Efficiency
- Purchasing and planning
- Regulatory Compliance
Resumesummary
Operation Executive, 07/01/23, Present, Clerical/Administrative Support, Higher Nitec in Administration, SGD 3300
Personal Information
- Notice Period: 2 months
- Date of Birth: 10/22/85
- Nationality: Singaporean
Languages
English
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Chinese (Mandarin)
Elementary (A2)
Timeline
Operation Executive
UEMS Solutions Pte Ltd
07.2023 - Current
Admin Executive
UEMS Solutions Pte Ltd
07.2019 - 07.2023
Senior Admin Assistant
Far East Organization (MCST1259 – Far East Plaza)
07.2018 - 06.2019
Procurement Administrator
C&W Services (S) Pte Ltd
01.2015 - 07.2019
Building Facilities Administrator
C&W Services (S) Pte Ltd
01.2013 - 01.2015
Customer Care Officer
SingTel (Under TBC HR Singapore)
01.2012 - 01.2013
Branch Administrator
Yamato Transport (S) Pte Ltd
01.2010 - 01.2012
Assistant Executive
Yamato Transport (S) Pte Ltd
01.2010 - 01.2012
Shipping & Purchasing Officer
NOK Asia Company
11.2008 - 02.2010
Move/Logistics Assistant
Procter & Gamble (under ISS Facilities)
03.2006 - 11.2008
Data Entry Clerk
Sembawang Marine Offshore Engineering
01.2006 - 03.2006
Higher Nitec in Administration - Administrative Assistance And Secretarial Science
ITE College West (Clementi)
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