Syarifah Sidratul Masyita Binti Syed Ahmed Jalaluddin
Summary
I am experienced administration cum secretary level with over 6 years of experience in Business Development & Commercial Department, Petronas Gas Berhad. I am determined when I am given a task to do, I will see it to the end. I am very much eager and interested to learn and try new different things. My adaptability has been proven by the variety of work I have done before such as customer services, sales, and any other field of work. I am very approachable person and easy to understand. I work well with other and work independently. I believe, I can adapt in the work environment and gain relevant experience. Indirectly, it can train myself to contribute my knowledge to the company.
Overview
11
11
years of professional experience
Work History
Office Admin Support
PETRONAS GAS BERHAD
01.2022 - Current
- Provide secretarial, administrative, and clerical assistance to the General Manager and department punctually.
- Managed business meetings, calls, and correspondences with internal and external stakeholders effectively.
- Organized staff engagement activities, office systems (Process Director & SMARTGEP), equipment maintenance, supplies procurement, travel arrangements and communications.
- Verified invoice submissions for PD System approval.
- Handled IT-related tasks by tracking and managing documents.
- Maintain office equipment, ensuring it remains in good condition.
- Process department invoices promptly for Kopetro, telecommunication services, and audit charges.
- Ensure timely handling of a variety of departmental invoices.
- Coordinated with KLCC Urusharta on office facility issues including air conditioning and lighting.
- Directed inventory control for stationeries.
- Monitored ICT assets and office equipment movement.
- Updated files, staff confidential personal records, and managed documents.
- Proposed documents for disposal after thorough review.
- To assist Project Delta & Paddy in documentation preparation and clerical works physically and virtually
- Managed event coordination to guarantee smooth operations.
- Managed financial planning for each event.
- Negotiating and securing deals with caterers and decorators for events services.
- Resolved event-related issues promptly to ensure seamless experiences for attendees.
- Met stakeholder expectations through diligent merchandise coordination.
- Trained and onboarded new hires, providing them with necessary resources to excel in their roles quickly.
- Collaborated with other department managers to identify areas for improvement within the organization and develop action plans accordingly.
- Coordinated company events such as workshops or training sessions to enhance employees'' skills continuously.
- Managed inventory control for office supplies, anticipating needs ahead of time to avoid shortages or delays in daily operations.
- Maintained strict confidentiality of sensitive company information while handling various administrative tasks.
- Assisted General Manager in organizing schedules and managing travel arrangements.
- Any other ad hoc duties as required
Supervisor III (Administration)
PETRONAS GAS BERHAD
08.2018 - 12.2021
- Delivered secretarial support to Senior and General Managers of Business Development Commercial Division, PETRONAS Gas Berhad.
- Set up meetings with proper audiovisual arrangements and handled catering needs.
- Coordinated meetings, calls, and communications with internal and external stakeholders.
- Processed claims and verified invoice submissions for approval in PD System (Process Director-ECC6).
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Ensured efficient supervision of daily office operations.
- Delivered services with utmost discretion to high-level management.
- Managed high-priority appointments efficiently.
- Authorized digital signatures on official correspondences.
- Provided support for staff members' responsibilities.
- Monitored use and movement of ICT assets, office equipment.
- Maintained documents and filled agreements, contracts, reading materials.
- Updated files, staff confidential personal records, proposed documents for disposal.
- Planned employee interaction programs.
- Maintained office equipment in optimal working condition.
- Managed and tracked IT-related documentation.
- Processed department invoices efficiently for Kopetro.
- Liaised with KLCC Urusharta to address office facility concerns, such as air conditioning.
- Managed various departmental invoices efficiently.
- Supervised management of stationary supplies.
- Monitored, administrated, and archived documents efficiently.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Performed various ad hoc duties as required.
Volunteer of Customer Service cum Sales Representative
PETROSAINS SDN. BHD
10.2013 - 03.2020
- Served as a Customer Service Volunteer at Science Centre Visitor Operation (SCEVO).
- Delivered general customer service to members and guests.
- Conducted facility tours, processed transactions, and addressed inquiries.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with membership programs and special events.
- Provided information about special events.
- Coordinated promotional events with local community interactions.
- Resolved customer complaints efficiently.
- Processed feedback to enhance service quality.
- Managed lost and found items effectively.
- Administered membership paperwork by organizing forms and managing documents.
- Guided 2-3 new hires monthly on membership software processes.
- Received praise for contributions to Science Festival 2014.
- Earned Mantee Award in Scevo Category in 2015.
- Honored as Most Outstanding Volunteer of the Year 2016.
Human Resources Clerk
PETRONAS CARIGALI SDN. BHD
01.2018 - 08.2018
- Performed clerical duties including faxing, copying, scanning, and filing the documents for digitalization, sort and deliver mail and maintained office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Executed clerical tasks such as faxing, copying, scanning, and filing documents for digitization.
- Sorted and delivered mail while ensuring office supplies remained well-organized and placed orders promptly to replenish materials before depletion.
- Handled incoming phone calls and addressed queries.
- Handled sensitive and confidential information with utmost discretion.
- Monitored and updated file records.
Internship
MAJLIS AMANAH RAKYAT
12.2015 - 03.2016
- Provided personal assistance to Deputy Director.
- Performed secretarial and administrative duties for Deputy Director.
- Assisted Director of Bahagian Sumber Manusia MARA.
- Handled essential office functions including document faxing, copying, and organizing.
- Created and managed office systems for efficient documentation.
- Responded to and organized all incoming mail effectively.
- Managed event planning details for board of directors.
- Functioned as examination supervisor for PENGARAH MARA LUAR NEGARA exam.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in workshops and presentations related to projects to gain knowledge.
- Collected, arranged, and input information into database system.
- Receptionist to ensure that the clients and all documents are delivered to the correct staffs
- Acquired knowledge of staff salary payment processes in the systems at Unit Bahagian Gaji (UBG), Bahagian Sumber Manusia, MARA
- Responsible for creating surveys and compiled data from participants' responses.
- Performed additional responsibilities when necessary.
Education
Diploma - Human Resources Management
KOLEJ TEKNOLOGI ANTARABANGSA CYBERNETICS
Kuala Lumpur01.2016
Sijil Pelajaran Malaysia -
SEKOLAH MENENGAH KEBANGSAAN PUTERI WILAYAH
Kuala Lumpur12-2012
Skills
- Proficiency in MS Office (Word, Excel & PowerPoint)
- Office administration
- Employee supervision
- Document preparation
- Scheduling coordination
- Office management
- Training and coaching
- Inventory control
- Mail handling
- Event coordination
- Customer Service
- Time Management
- Teamwork & Collaboration skills
- Creativity
- Adaptive person
- Willing to learn new things
Additionalinformation
Availability Date : 1st January 2025
Expected Salary :RM4000
Preferred Location : Kuala Lumpur
Personal Information
- Age: 29
- Date of Birth: 10/26/95
- Gender: Female
- Nationality: Malaysian
- Marital Status: Single
References
Wan Khairul Nizam B Wan Kassim,
General Manager
Business Development & Commercial Division
PETRONAS Gas Berhad,
wankhairul@petronas.com
Hisham B Maaulot
Senior General Manager
PETRONAS Energy & Gas Trading
hisham_maaulot@petronas.com
Haslinda Bt Meor Muhamad
Senior Manager (Regulatory & Third Party Access)
Business Development & Commercial Division
haslinda_mm@petronas.com
Hobbies and Interests
- Photo
- Travel
- Cooking
Timeline
Office Admin Support
PETRONAS GAS BERHAD
01.2022 - Current
Supervisor III (Administration)
PETRONAS GAS BERHAD
08.2018 - 12.2021
Human Resources Clerk
PETRONAS CARIGALI SDN. BHD
01.2018 - 08.2018
Internship
MAJLIS AMANAH RAKYAT
12.2015 - 03.2016
Volunteer of Customer Service cum Sales Representative
PETROSAINS SDN. BHD
10.2013 - 03.2020
Diploma - Human Resources Management
KOLEJ TEKNOLOGI ANTARABANGSA CYBERNETICS
Sijil Pelajaran Malaysia -
SEKOLAH MENENGAH KEBANGSAAN PUTERI WILAYAH
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