SYANIEZ BTE HALIM
Summary
Versatile and results-driven professional with extensive experience in administrative and sales roles, notably at OCEAN IFM PTE LTD. Excelled in customer service and office administration, enhancing document organization and client relations. Demonstrated proficiency in data entry and executive support, significantly improving office efficiency. Skilled in balancing high-volume tasks with exceptional accuracy and confidentiality.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
OCEAN IFM PTE LTD
08.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Sales Assistant
Guess Factory Outlet
09.2022 - 08.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Executive Assistant
HEALTH FOOD MATTERS
03.2021 - 06.2022
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
- Improved office efficiency by implementing new filing systems and document management processes.
Education
NITEC - FACILITY TECHNOLOGY
Institute of Technical Education
01-2019
Skills
- Customer service
- Cash handling
- Executive support
- Data entry
- Computer skills
- Office administration
- Administrative support
Languages
English
Intermediate (B1)
Malay
Upper intermediate (B2)
Timeline
Administrative Assistant
OCEAN IFM PTE LTD
08.2023 - Current
Sales Assistant
Guess Factory Outlet
09.2022 - 08.2023
Executive Assistant
HEALTH FOOD MATTERS
03.2021 - 06.2022
NITEC - FACILITY TECHNOLOGY
Institute of Technical Education
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