Syam Surekha
Singapore
Summary
QA Lead with 11 years of documented quality control success.Develops Specific and measurable goals, improvements, and standards to continuously and consistently improve quality and reduce and eliminate errors.Successfully audits and maintains product accuracy and timely delivery resulting in customer satisfaction.nitiates Quality-related SOP training and enforces procedural adherence.Designs Test plans and procedures and equips and trains newer colleagues.Demonstrates Practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems.
Overview
13
13
years of professional experience
Work History
QA Lead
Ranosys Technologies Pvt Ltd
10.2018 - Current
- Working for IHH Healthcare Singapore as a QA Lead.
- Mentored junior team members, fostering growth and enhancing team performance.
- Standardized bug reporting methods for better communication between QA and development teams.
- Implemented automation tools, increasing testing accuracy and reducing manual effort.
- Identified critical defects through rigorous testing, resulting in a more stable product release.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality products.
- Championed the adoption of best practices in QA methodologies throughout the organization.
- Reduced defect leakage by effectively conducting regression testing after each release cycle.
- Improved customer satisfaction with thorough validation of user requirements during the testing process.
- Collaborated with development teams to resolve issues and implement improvements, elevating overall product quality.
- Increased team productivity by continuously reviewing existing workflows and recommending enhancements.
- Led cross-functional teams to ensure seamless collaboration in achieving project goals.
- Facilitated seamless integration of new team members into ongoing projects through comprehensive training programs and documentation support.
- Optimized test coverage by defining clear test objectives and prioritizing scenarios based on risk assessment.
User Acceptance Tester
Blue Star Technologies Singapore
08.2015 - 04.2017
- Worked for American Int’l Assurance (AIA) Singapore.
- Identified and resolved critical bugs, ensuring smooth application performance for endusers.
- Delivered exceptional results by adhering to strict deadlines while maintaining high standards of accuracy and precision in testing activities.
- Developed strong working relationships with developers and project managers, fostering effective communication for efficient problemsolving.
- Improved application stability through meticulous regression testing after each update or patch release.
- Fostered a positive team environment by actively participating in meetings, sharing knowledge, and contributing to the professional growth of colleagues.
- Streamlined the bug reporting process, expediting issue resolution and enhancing team efficiency.
- Continuously updated professional knowledge in User Acceptance Testing best practices, staying current with emerging trends and technologies.
- Effectively managed priorities while juggling multiple projects simultaneously in fast-paced environments.
- Acted as a liaison between developers and users throughout the entire development lifecycle to provide valuable insights into user expectations.
- Utilized industry-leading tools for tracking and managing test cases, ensuring thorough coverage of all application functionalities.
- Conducted end-to-end testing on applications before final release to ensure seamless functionality across all intended devices.
- Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
System Analyst
Comtel Solutions Pte Ltd
03.2015 - 06.2015
- Worked for Citibank Singapore.
- Collaborated with cross-functional teams to develop system solutions tailored to business needs.
- Provided technical support for end-users, resolving issues promptly and effectively.
- Investigated system issues and implemented resolutions to reduce downtime.
- Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
- Implemented rigorous testing procedures to ensure optimal performance and minimize errors in software applications.
- Assisted project managers in creating accurate project timelines through careful analysis of task dependencies and resource constraints within system development initiatives.
QA Engineer
Cognizant Technology Solutions India
05.2011 - 02.2015
- Worked for American Express Bank.
- Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
- Enhanced software quality by developing and implementing comprehensive testing strategies.
- Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Reduced product defect rates by creating robust test cases and meticulously executing them.
- Ensured optimal user experience by conducting thorough usability testing on multiple platforms.
- Contributed to successful product launches through meticulous end-to-end testing of applications.
- Improved team efficiency with streamlined test processes, resulting in faster release cycles.
- Mitigated potential production issues by proactively identifying areas of risk during the development process and recommending appropriate mitigations or corrective actions as needed.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Documented testing procedures for developers and future testing use.
Education
Bachelor Degree - Electronics And Communication
Sri Indu College of Engineering
Hyderabad05.2010
Intermediate - M.P.C
Narayana Junior College
Hyderabad01.2006
SSC -
Siddhartha High School
Hyderabad01.2004
Skills
- Mainframe
- AS400
- JAVA
- HP Quality Center V92
- ALM 110
- JIRA
- Manual, Automation and Web portal Testing
- SQL
- Mobile app testing
- LIFE400
- Load testing
- Team Mentoring
Accomplishments
- Received “Performer of the QUATER” Award for DEC 2013 as part of Banking and Financial services awards.
- Received “Exceeding Expectations Award” for Dec 2019 as part of Ranosys Q4 awards.
Contactaddress
#11-07, Block – 13, Singapore, 544805
Disclaimer
I hereby declare that the above information is true to best of my knowledge.
Timeline
QA Lead
Ranosys Technologies Pvt Ltd
10.2018 - Current
User Acceptance Tester
Blue Star Technologies Singapore
08.2015 - 04.2017
System Analyst
Comtel Solutions Pte Ltd
03.2015 - 06.2015
QA Engineer
Cognizant Technology Solutions India
05.2011 - 02.2015
Bachelor Degree - Electronics And Communication
Sri Indu College of Engineering
Intermediate - M.P.C
Narayana Junior College
SSC -
Siddhartha High School
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