Syakirah Zaki
Summary
Dynamic and customer-focused professional with proven expertise in fast-paced environments, highlighted by exceptional time management and a friendly demeanor. Excelled at Kenangan Coffee by enhancing customer satisfaction and fostering a positive team environment. Skilled in operating POS systems and maintaining high standards of service, demonstrating a keen attention to detail and strong multitasking abilities.
Overview
1
1
year of professional experience
Work History
Barista
Kenangan Coffee
09.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
Service Crew Member
Threes A Crowd Cafe
12.2023 - 08.2024
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Operated cash registers and POS systems, handling over $[Amount] in cash daily.
Education
Business
Temasek Polytechnic
Tampines04-2027
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- POS systems
- Ability to work in a fast paced environment
Languages
English
Malay
Timeline
Barista
Kenangan Coffee
09.2024 - Current
Service Crew Member
Threes A Crowd Cafe
12.2023 - 08.2024
Business
Temasek Polytechnic
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