Summary
Overview
Work History
Education
Skills
Timeline
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SYAHIRAN MISWAN

Singapore

Summary

Offering strong interpersonal skills and collaborative spirit to excel in client relationship management. Brings ability to quickly learn industry-specific knowledge and apply excellent communication and analytical skills. Ready to use and develop these skills in Accounts Management role.

Overview

13
13
years of professional experience

Work History

Key Accounts Manager

Bigfoot Logistics
06.2024 - Current
  • Tracked key performance metrics regularly to drive continuous improvement in account management strategies.
  • Identified new business opportunities by analyzing industry trends and competitor activities.
  • Provided valuable insights to product development teams based on customer feedback, driving innovation in offerings.
  • Developed a comprehensive understanding of customer needs, enabling targeted up-selling and cross-selling efforts.
  • Conducted regular account reviews to monitor progress, identify opportunities, and address concerns.
  • Delivered tailored presentations showcasing the company’s unique value proposition to prospective clients.
  • Strengthened client satisfaction by developing and maintaining strong relationships with key accounts.

Sales Executive

Eventnology Pte Ltd
01.2024 - 06.2024
  • Identified and pursued new business opportunities within the event planning industry.
  • Built and maintained a strong client pipeline through networking, referrals, and proactive lead generation.
  • Developed customized event proposals to meet diverse client needs.
  • Negotiated pricing and contract terms to achieve mutually beneficial agreements.
  • Collaborated with internal teams to ensure seamless event execution.
  • Provided exceptional post-event support to enhance client satisfaction and retention.

Freelance E-Commerce

01.2020 - 01.2022
  • Identified potential customers through networking and lead tracking.
  • Established and maintained strong relationships with new and existing customers.
  • Negotiated pricing with suppliers and vendors to maximize sales margins.
  • Conducted post-purchase follow-ups to ensure customer satisfaction and encourage repeat business.

Enforcement Officer

National Environment Agency
01.2020 - 01.2021
  • Issued Notices to Attend Court (NTAC) to offenders in accordance with NEA regulations.
  • Conducted patrol duties in designated areas as directed by the Authority.
  • Reported law and order situations promptly to ensure compliance and safety.

Professional Footballer

Home United FC | Hougang United FC | Geylang International FC
01.2013 - 01.2019
  • Represented Singapore National Teams (U19, U21, U23) and participated in AFC Cup tournaments.
  • Served as Team Captain for Home United Prime League, demonstrating leadership and teamwork.
  • Collaborated closely with coaches and teammates to achieve performance goals.
  • Reported injuries and maintained communication with team medical staff to ensure fitness and readiness.

Education

High School Diploma -

Singapore Chinese Chamber Institute of Business
01.2022

High School Diploma -

Woodlands Secondary School
Singapore
01-2010

Skills

  • Key Account Management & Client Retention
  • Business Development & Lead Generation
  • Contract Negotiation & Revenue Growth
  • Relationship Building & Customer Insights
  • Strategic Sales Planning & Territory Expansion
  • Sales presentations
  • Customer relationship building

Timeline

Key Accounts Manager

Bigfoot Logistics
06.2024 - Current

Sales Executive

Eventnology Pte Ltd
01.2024 - 06.2024

Freelance E-Commerce

01.2020 - 01.2022

Enforcement Officer

National Environment Agency
01.2020 - 01.2021

Professional Footballer

Home United FC | Hougang United FC | Geylang International FC
01.2013 - 01.2019

High School Diploma -

Singapore Chinese Chamber Institute of Business

High School Diploma -

Woodlands Secondary School

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