SYAHIDAH ABIDIN

Handles inbound and outbound customer calls, chat assist customer for loans, investments, credit cards, remittance and banking related products and services, resolving account-related queries in link with banking policices.

Provideds supervision, guidance, and support to students after school hours and during schoo holidays. Assists with homework while ensuring student's well being in a safe nurturing environment and plan engaging activitites.

Assign room cleaning tasks, inspect cleanliness of rooms and lobby areas for quality standards. Assist managers with inventory of cleaning supplies and ensuring compliance with hygiene and safety standards.

Oversee daily restaurant operating hours, including opening and closing safety operations, which involve monitoring inventory, ordering supplies, while controlling food, labor, and waste costs while meeting promise and consistency.

Handling all incoming calls and assist with general inqueries and coordintate with departments to fullfil request and taking in in room dining orders as well as making in dining restaurant reservations. Arrange and give wake up calls for in house guest.

Serve as the main point of contact for housekeeping department from other departments by receiving and relaying housekeeping request from the front office, guests and other departments. In charge and make arrangement for lost and found items in the hotel.