Syafiqah Binte Mohd Daud
Singapore
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Administrator
NY Laundry Pte Ltd
07.2024 - Current
- Manage office documentation tasks, including emails, letters, forms, and filing
- Perform HR-related duties such as applying for permits, managing payroll (Info-Tech), overseeing leave administration, submitting CPF contributions, and organising training sessions
- Source and order office supplies, and handle accounting tasks like billing, payments, and bank reconciliation
- Maintain organisation and cleanliness of the office
- Carry out any ad-hoc duties as assigned
Administrator
Small Wonder Preschool @ Khatib
08.2022 - 06.2024
- Support centres with data entry of child transactions into Taiidi, LittleLives & ECDA CMS
- This will include: Enrolment, withdrawal, transfer, change notification, special approval, promotion of children
- Status of GIRO applications, Invoice checks
- Subsidy Application in CMS for all new & existing cases
- Retrieval of documents for audit purposes
- Handles queries for existing and new parents and provides support whenever needed
- Handles calls/emails/sms enquiries from parents
- Direct emails requiring special attention to relevant parties and ensure that they are followed up accordingly
- Any ad-hoc duty assigned
- Won Admin Star Award in BusyBees Asia 2023
Administrative Logistic Assistant
Way Chemicals& Services Pte Ltd
07.2018 - 03.2021
- Purchase stock from the supplier
- Create a Bill of Lading to the Client
- Arrange schedules for driver to do collection of base oil
- Handles customer enquiries
- Create docs such as Invoices, Delivery Order, Purchase Order & Commercial Invoices
- Arrange courier for sending our documents to clients
- (eg
- Arrange Fedex to Sri Lanka)
- Performed administrative duties such as faxing, filing, scheduling & placing orders
PT Customer Service Officer
Nail Palace (Sembawang)
08.2017 - 07.2018
- Data entry
- Check stock take
- Deal with inquiries with customer via phonecall/SMS
Temporary Admin Asst
UVS Singapore Pte Ltd
06.2017 - 08.2017
- Manage office daily administrations
- Assist with logistic operations & documentation
- Any other adhoc support & projects assigned by the Director
Customer Service Officer
Fitness First
11.2016 - 05.2017
- Receive and respond to customer service account inquiries on account balances, transaction details, statements and fees and charges
- Handling cash transactions and cash balancing
- Being first of point contact of our client/guest, candidate act as the fitness club gatekeeper
- Greet customers warmly and ascertain problem of reason for calling with an enthusiastic attitude
Delivery Attendant
DKSH Singapore Pte Ltd
07.2015 - 08.2016
Administrative Assistant
Pan-United Industries Pte Ltd
01.2014 - 06.2015
Senior Technician
Pactera Singapore Pte Ltd
03.2013 - 01.2014
Floor Manager/Service Crew
McDonalds
11.2006 - 07.2012
Education
Higher Nitec - Electronics Engineering
ITE College Central Tampines
Tampines, SG01.2012
Nitec - Electronics (WLAN)
ITE College Central Yishun
Yishun, SG01.2010
Nitec - Office Skills
ITE College Central Bishan
Bishan, SG01.2007
N-Level -
Fuchun Secondary School
01.2006
Skills
- Customer Service
- Tech-Savviness
- Teamwork
- Communication
- Organization
- Adaptability
- Time Management
- Attention to detail
- Office administration
- Time management
- Administrative support
- Database entry
- File organization
- Verbal communication
- Mail handling
- Telephone reception
- Payroll administration
- Managing office supply inventory
- Customer service
- MS office
- Customer engagement
- Document management
- Document scanning
Certification
- Food Safety Certificate, XPRIENZ PTE LTD (SG)
- Occupational First Aid Certificate, Avanta Global
Personal Information
- Date of Birth: 01/22/90
- Gender: Female
- Nationality: Singaporean
Relevant Information
Malay, English, Microsoft Office, Powerpoint, Outlook, Excel, InfoTech HRMS, 1 month notice
Languages
English
Intermediate (B1)
Malay
Intermediate (B1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Administrator
NY Laundry Pte Ltd
07.2024 - Current
Administrator
Small Wonder Preschool @ Khatib
08.2022 - 06.2024
Administrative Logistic Assistant
Way Chemicals& Services Pte Ltd
07.2018 - 03.2021
PT Customer Service Officer
Nail Palace (Sembawang)
08.2017 - 07.2018
Temporary Admin Asst
UVS Singapore Pte Ltd
06.2017 - 08.2017
Customer Service Officer
Fitness First
11.2016 - 05.2017
Delivery Attendant
DKSH Singapore Pte Ltd
07.2015 - 08.2016
Administrative Assistant
Pan-United Industries Pte Ltd
01.2014 - 06.2015
Senior Technician
Pactera Singapore Pte Ltd
03.2013 - 01.2014
Floor Manager/Service Crew
McDonalds
11.2006 - 07.2012
Nitec - Electronics (WLAN)
ITE College Central Yishun
Nitec - Office Skills
ITE College Central Bishan
N-Level -
Fuchun Secondary School
Higher Nitec - Electronics Engineering
ITE College Central Tampines
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