Syafiq Sabudin

Summary

Proven Retail Sales Associate at Toys"R"Us, excelling in customer engagement and problem-solving. Enhanced shopping experiences through exceptional service, leading to significant customer loyalty. Fluent in Malay, adept in teamwork and collaboration, I effectively managed transactions and resolved issues, ensuring customer satisfaction and repeat business.

Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Overview

year of professional experience

Work History

Retail Sales Associate

Toys"R"Us

11.2023 - Current

Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Handled customer complaints and resolved issues effectively to ensure satisfaction.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Managed efficient cash register operations.

Education

Higher National ITE Certificate (Higher Nitec) - Sports Management

Insititute of Technical Education

2 Ang Mo Kio Drive, Singapore

04-2026

High School Diploma -

Yishun Town Secondary

6 Yishun Street 21 Singapore 768610

11-2023

Skills

Customer service
Teamwork
Problem-solving
Teamwork and collaboration

Time management
Customer engagement
FLUENT IN MALAY
Strong communication and interpersonal skills

Additional Information

Passionate about staying active through a variety of sports, including team and individual activities, which have taught me discipline, perseverance, and teamwork. Active participant in team sports like football and volleyball

Timeline