Syafiq Ismadi
Summary
Driven professional with a track record of surpassing standards at the Singapore Rugby Union through athlete development and community engagement. Excelled in customer service and sales at Decathlon, enhancing satisfaction and performance. Skilled in effective communication and cleanliness, demonstrating leadership and a commitment to excellence across diverse roles.
Overview
2
2
years of professional experience
Work History
Development Intern
Singapore Rugby Union
07.2024 - Current
- Ensure Rugby in Singapore is constantly developing to surpass world rugby standards
- Organized Rugby workshops for rugby athletes all over Singapore to ensure safety guidelines and skill development
- Coordinated event logistics for annual fundraisers, tournaments resulting in increased community engagement and support through Rugby.
- Coaching youths to ensure success in Singapore Rugby future.
Sports Specialist
Decathlon
04.2023 - 07.2024
- Boosted sales performance by identifying and targeting high-potential leads.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Enhanced customer satisfaction with timely follow-ups and personalized service.
Restaurant Waiter
Ichikokudo
12.2022 - 03.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Barista
Cocoboss
04.2022 - 11.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Skills
- Effective Communication
- Group leadership
- Athlete Development
- Sports rules
- Efficient sales transactions
- Cash Handling
- Cleanliness
Education
Admiralty Secondary School (Graduation: Dec 2021)
- GCE 'N' Level
Institute of Technical Education (Graduation: Dec 2024)
- Diploma in Higher Nitec Sports Management
Rugby
I have played Rugby since I was 13 years old. I have represented my secondary school in NSG and still representing my current school, ITE in POLITE since year 1, where me and my team have achieved podium results both in year 1 and 2. I have since then, received multiples related awards such as Eagles award twice, CCA medal, Peter Lim scholarship and etceteras. I also play for Bedok Kings rugby football club in Singapore rugby league playing for the mens team and has captained in multiple age group teams.
Languages
English
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Awards
- Polite 15s 3rd placing rugby (2022)
- Eagles award (2022)
- Polite 7s 3rd placing rugby
- Polite 15s champion rugby (2023)
- Eagles award (2023)
- ITE CCA medal (2023)
- Peter Lim scholarship (2023)
Timeline
Development Intern
Singapore Rugby Union
07.2024 - Current
Sports Specialist
Decathlon
04.2023 - 07.2024
Restaurant Waiter
Ichikokudo
12.2022 - 03.2023
Barista
Cocoboss
04.2022 - 11.2022
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