Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Syafeeq Hidayat

Syafeeq Hidayat

Summary

Detail-oriented Operations Analyst experienced in Customer Due Diligence and knowledgeable about World Check and name-screening processes. Passionate about business optimization and workflow improvements. Ready to take on new professional challenges with growth-oriented company.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Analyst, Trade Operation Specialist

DBS Bank Ltd
08.2022 - Current
  • Screening Trade transactions for any potential involvement of sanctioned targets with the presented information.
  • Releasing Trade alerts which were determined to be false hits.
  • Communicating accurately to the respective Trade Processing teams on the escalated transactions.
  • Documenting all justifications in a manner that demonstrates all AML/Sanctions risks has been adequately identified and addressed at the point of review.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.

Operations Analyst

DBS Bank Ltd
05.2021 - 08.2022

• Support daily business operations for the EWSS screening team
• Perform screening of alerts with regard to sanctioned names/locations etc.
• Liaising with internal/external stakeholders with regards to alerts; escalating to internal compliance team where applicable
• Performing reconciliation of alerts
• Preparing mgt reports and following up on outstanding items
• Participate in projects & improvement initiatives
• Surface issues/incidents and the related follow up and reporting
• Support in weekend/public holiday/adhoc duties (e.g. Live verification of systems) where applicable.

Boarding Officer

Exco Wira Sdn Bhd
05.2020 - 04.2021
  • Attending the vessel on arrival and departure without fail (Bunker & Loading Call).
  • Retrieving all necessary information from master on arrival.
  • Ensure Launch vouchers have relevant information and vessel’s stamp.
  • Send arrival and departure reports with relevant documents to the principals
  • This includes operations, management, documentations and procedures.

Operations Analyst

DBS Bank Ltd
02.2019 - 08.2019
  • Support daily business operations for the EWSS Screening team.
  • Perform screening of alerts regarding the sanctioned names/locations etc.
  • Liaising with Internal/External stakeholders about alerts; escalating to internal compliance team where applicable.
  • Performing reconciliation of alerts.
  • Preparing management reports and following up on outstanding items.
  • Participate in projects & improvement initiatives.
  • Surface issues/incidents and the related follow up and reporting.
  • Support in weekend/adhoc duties where applicable.

Bank Executive

Maybank Group
06.2018 - 11.2018
  • Entails reviewing & processing of existing and new Credit Card Applications
  • Review account opening documentations submitted by front office
  • Liaise with RMs on relevant documentations for new applications and issues identified during review
  • Conduct CDD reviews on existing and new applications
  • To perform Individuals/entities name screening search engines such as World-Check as part of Bank’s on boarding process
  • Perform any other duties as assigned by supervisor
  • Recommended credit card approvals and denials based on customer credit card application reviews.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.

Staff Assistant to Commanding Officer

Singapore Police Force
01.2016 - 01.2018
  • Understanding the principles and considerations of the Commanding Officer of Geylang Neighborhood Police Centre and function independently without supervision hereafter.
  • Assisted the Admin Officer to ensure that the administrative matters are running smoothly.
  • Regularly volunteers for ops and deployments conducted by the NPC or Division.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Handled day-to-day running of administration duties, ensuring high levels of productivity and progression.
  • Developed and maintained courteous and effective working relationships.

Internship Student

ESIEE
10.2014 - 12.2014
  • Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Extensive experience using Matlab to develop a Micro-Electro Mechanical System Integrated Design for Inertial Sensors (MEMS)
  • Maximized productivity by analyzing protocols and identifying areas for improvement.
  • Maintained status reports to provide management with updated information for research projects

Education

Masters of Science - Accounting, Finance & Strategic Investment

Newcastle University
United Kingdom
09.2020

Bachelor of Arts - Accounting And Finance

University Of Derby
United Kingdom
07.2018

Postgraduate Diploma - Business Administration

Aventis School Of Management
Singapore
2017

Diploma - Electronics, Computer & Communications Engineering

Nanyang Polytechnic
Singapore
2014

Skills

  • Process Updates
  • Scheduling
  • Data Analysis
  • Due Diligence
  • Financial Reporting
  • Key Performance Indicators (KPIs)
  • Risk mitigation
  • Operations management
  • Effective communication
  • Gathering requirements
  • Risk management
  • Filing and data archiving
  • Administrative support
  • Documentation and control
  • Process updates
  • Multitasking
  • Attention to Detail
  • Adaptability and Flexibility

Certification

  • Level 3 : Workplace Communication, Singapore Workforce Skills Qualification - 9th Dec 2020
  • Level 3 : Adapt to Change, Singapore Workforce Skills Qualification - 15th Dec 2020
  • Level 3 : People & Relationship Management, Singapore Workforce Skills Qualification - 7th Jan 2021
  • Level 3 : Service Coaching, Singapore Workforce Skills Qualification - 15th Jan 2021
  • Level 3 : Customer Experience Innovation, Singapore Workforce Skills Qualification - 22nd Jan 2021
  • Level 3: Service Planning & Implementation, Singapore Workforce Skills Qualification - 4th Feb 2021
  • Level 4: Workplace Communication, Singapore Workforce Skills Qualification, 9th Feb 2021
  • Level 4: Customer Experience Innovation, Singapore Workforce Skills Qualification - 17th Feb 2021
  • Level 4: Adapt to Change, Singapore Workforce Skills Qualification - 4th Mar 2021
  • Level 4: Retailing & The Economy, Singapore Workforce Skills Qualification, 10th Mar 2021

Languages

Malay
Proficient
C2
Tamil
Advanced
C1
English
Bilingual or Proficient (C2)

Timeline

Analyst, Trade Operation Specialist

DBS Bank Ltd
08.2022 - Current

Operations Analyst

DBS Bank Ltd
05.2021 - 08.2022

Boarding Officer

Exco Wira Sdn Bhd
05.2020 - 04.2021

Operations Analyst

DBS Bank Ltd
02.2019 - 08.2019

Bank Executive

Maybank Group
06.2018 - 11.2018

Staff Assistant to Commanding Officer

Singapore Police Force
01.2016 - 01.2018

Internship Student

ESIEE
10.2014 - 12.2014

Masters of Science - Accounting, Finance & Strategic Investment

Newcastle University

Bachelor of Arts - Accounting And Finance

University Of Derby

Postgraduate Diploma - Business Administration

Aventis School Of Management

Diploma - Electronics, Computer & Communications Engineering

Nanyang Polytechnic
Syafeeq Hidayat