Irsyad Ahmad
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
7
7
years of professional experience
Work History
Pan-Regional Events Specialist
Netflix Pte Ltd
04.2024 - Current
- Drive the conceptualization and execution of major events, utilizing globally defined processes and tools to ensure seamless delivery.
- Oversee the onboarding and legal management of new agency partnerships within the APAC region.
- Collaborate with external vendors and cross-functional teams to ensure alignment and successful event execution.
- Serves as the primary point of contact for event planning and execution inquiries across the APAC region.
- Proficient in extracting and analysing data metrics to gain deeper insights and set benchmarks for key performance indicators (KPIs).
Assistant Manager, Insights and Analytics
Public Transport Council
02.2024 - 04.2024
- Collaborate with various stakeholders, including the public transport industry, corporates, grassroots organizations, and institutes of higher learning, to conceptualize, plan, and execute co-creation projects and events.
- Identified commuting needs and challenges faced by different commuter profiles, enhancing empathy and providing real time solution to overcome them.
Onboarding Events Manager
Meta
08.2021 - 05.2023
- Successfully coordinated and supported over 50 new hire onboarding programs across the APAC region.
- Designed post-COVID venue layouts for in-person programs, adhering to strict health and safety protocols.
- Addressed and resolved issues faced by new hires, eliminating bottlenecks throughout their orientation process.
- Partnered with the Learning & Development (L&D) team to streamline daily tasks, reducing workload and enhancing coordinator productivity.
- Analyzed feedback to identify areas for improvement and enhance the overall new hire orientation experience.
- Developed and implemented e-learning modules for new hires using Meta’s internal Learning Management System (LMS) and Cornerstone.
Learning Events Coordinator
Insights Learning & Development Asia
09.2018 - 08.2021
- Managed end-to-end operations of learning programs across APAC handling pre-sales, budget management and procurement arrangement
- Collaborated with various stakeholders from junior to senior positions to assess their program needs
- Adept at organizing virtual and in person events ranging from classroom environment to conferences between 10-200 people
- Conducted onboarding training for APAC clients accredited via Insights facilitation program
- Conducted post-event evaluations to measure the success of Insights learning program objectives
- Generated learning assessment reports in line with GDPR (General Data Protection Regulation) before distributing it to clients.
Customer Service Manager
OCBC (Oversea-Chinese Banking Corporation)
06.2017 - 07.2018
- Resolved customer inquiries via phone and emails, consistently meeting customer satisfaction rating of 90%
- Trained and mentored new hires on conflict resolution and upselling of card products
- Assessed and implemented customer feedback to improve the quality of service.
Education
Bachelor of Commerce - Marketing & Public Relations
Murdoch University, Kaplan Higher Education Institute
Singapore03.2015
Skills
- Asana
- Microsoft Office
- Google Docs
- Salesforce
- Tableau
- Cornerstone
- Airtable
- Workday
- Anaplan
- Splash
Languages
Malay
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Indonesian
Advanced (C1)
Timeline
Pan-Regional Events Specialist
Netflix Pte Ltd
04.2024 - Current
Assistant Manager, Insights and Analytics
Public Transport Council
02.2024 - 04.2024
Onboarding Events Manager
Meta
08.2021 - 05.2023
Learning Events Coordinator
Insights Learning & Development Asia
09.2018 - 08.2021
Customer Service Manager
OCBC (Oversea-Chinese Banking Corporation)
06.2017 - 07.2018
Bachelor of Commerce - Marketing & Public Relations
Murdoch University, Kaplan Higher Education Institute
Similar Profiles
Brandon TapatiBrandon Tapati
Film Crew Member at Netflix,Disney,Marvel,Nickelodeon,BETFilm Crew Member at Netflix,Disney,Marvel,Nickelodeon,BET
Carolyn YamazakiCarolyn Yamazaki
Director, Business and Legal Affairs at NetflixDirector, Business and Legal Affairs at Netflix
Keith SteinbergKeith Steinberg
My Next Guest Needs No Introduction at NetflixMy Next Guest Needs No Introduction at Netflix
Varsha KarmakarVarsha Karmakar
Corporate Events Lead (pan-India) at SmartQCorporate Events Lead (pan-India) at SmartQ
Akshay BhandarkarAkshay Bhandarkar
Regional Sales Manager, PAN India at Keyence India Private LimitedRegional Sales Manager, PAN India at Keyence India Private Limited