Syabil Hasif Bin Rahmat
Summary
Proven in enhancing customer engagement and sales through effective communication, I excelled at Anytime Fitness by significantly increasing social media presence and fostering strong customer relationships. Skilled in customer service and adept at working in fast-paced environments, my experience spans from promotional activities to ensuring operational efficiency in logistics.
Overview
3
3
years of professional experience
Work History
Brand Ambassador Internship
Anytime Fitness
07.2024 - 03.2025
- Worked with team to achieve sales goals for products.
- Maintained accurate records of promotional events and customer interactions.
- Greeted customers warmly and pleasantly answered inquiries.
- Communicated product information with confidence and educated consumers about company.
- Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.
- Established and maintained positive relationships with customers.
Customer Service Internship
ActiveSG
09.2023 - 12.2023
- Assisted customers with product information, leading to increased sales revenue.
- Conducted thorough follow-ups on unresolved cases, ensuring prompt solutions for customers'' concerns.
- Participated in training sessions focused on product knowledge and communication strategies to enhance service quality.
- Aligned daily tasks according to established priorities while remaining adaptable in fast-paced environments.
Material Loading and Unloading
J&T Express Singapore
11.2021 - 08.2023
- Organized daily workflow schedules for efficient allocation of tasks among team members, maximizing productivity levels.
- Developed strong relationships with warehouse personnel, fostering a positive work environment that promoted collaboration.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Facilitated seamless handover between shifts through clear communication and thorough documentation of completed tasks and pending responsibilities.
Education
No Degree - Higher Nitec Sports Management
ITE COLLEGE WEST
1 Choa Chu Kang Grove, Singapore 688236Skills
- Customer Service
- Effective communicator
- Customer Engagement
- Exceptional communication
Timeline
Brand Ambassador Internship
Anytime Fitness
07.2024 - 03.2025
Customer Service Internship
ActiveSG
09.2023 - 12.2023
Material Loading and Unloading
J&T Express Singapore
11.2021 - 08.2023
No Degree - Higher Nitec Sports Management
ITE COLLEGE WEST
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