Sweta Velukumar
Teluk Intan
Summary
Empathetic and customer-focused Diploma in Pharmacy student with a passion for delivering exceptional service and creating positive experiences. Known for strong communication skills, patience, and the ability to connect with diverse individuals. Skilled at handling customer concerns with empathy, maintaining a calm demeanor under pressure, and ensuring a welcoming environment. Fluent in Bahasa Melayu, English, and Tamil, with a strong ability to adapt to multicultural settings and provide clear, professional assistance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Service Volunteer
Teluk Intan Senior Care Centre
01.2020 - Current
- Delivered compassionate care, ensuring comfort and dignity for elderly residents
- Fostered positive relationships with individuals from different backgrounds, improving overall satisfaction
Student Intern – Pharmacy Training Program
MSU Pharmacy Department
01.2022 - 12.2022
- Provided clear guidance to patients, improving their understanding of prescriptions and enhancing their experience
- Contributed to creating patient education materials, fostering trust and effective communication
Education
Diploma - Pharmacy
Management & Science University (MSU)
01.2024
Skills
- Customer Service
- Communication
- Teamwork
- Problem-Solving
- Multitasking
- Organization
- Multilingual Communication
Certification
- First Aid Certification
- Patient Communication Workshop
- Leadership Training
- Communication skills Certification
Languages
Bahasa Melayu
English
Tamil
Timeline
Student Intern – Pharmacy Training Program
MSU Pharmacy Department
01.2022 - 12.2022
Community Service Volunteer
Teluk Intan Senior Care Centre
01.2020 - Current
- First Aid Certification
- Patient Communication Workshop
- Leadership Training
- Communication skills Certification
Diploma - Pharmacy
Management & Science University (MSU)
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