Sweta Balakrishnan
Bukit Batok
Summary
I graduated from Ngee Ann Polytechnic with the diploma Electrical Engineering. I am fluent in both English and Tamil. I have good interpersonal skills and experience in customer service which I gained from my part-time jobs. I am also a skilled multitasker with strong work ethic and good teamwork, problem-solving and organizational skills. I am willing to take on any task to help my team to bring us to higher levels of achievement.
Overview
3
3
years of professional experience
Work History
Waitress
Wine Connection
02.2024 - 06.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- I engaged with customers warmly and positively to ensure a pleasant dining experience.
Intern
EDPR Sunseap
03.2023 - 08.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within the clean energy industry, applying learned concepts from polytechnic directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Packer
LF Logistics
08.2022 - 09.2022
- Teamwork, resilience, ability to adapt to a new environment
- Collaborated with team members to achieve daily goals and meet company objectives.
- Improved team collaboration through effective communication and coordination with coworkers.
Packer
Venture
03.2022 - 04.2022
- Maintained a clean and organized work environment, promoting safety and productivity.
- Increased production efficiency with precise execution of soldering, wiring, and other assembly tasks.
Employee
watsons
09.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Packer
NU SKIN
02.2021 - 04.2021
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
Education
Diploma -
Ngee Ann Polytechnic
01.2024
N Levels -
Commonwealth Secondary School
01.2019
PSLE -
Princess Elizabeth Primary School
01.2015
Skills
- MS Word
- MS Excel
- MS Powerpoint
- Arduino
- First-aider
- Report Writing
- Customer Service
- Quality Inspection
Languages
English
Tamil
Awards
- Edusave award - Received twice for outstanding performance and improvement
- Best performance in IMP - Did well in a module, Innovation Made Possible. Where my group mates and I came out with an innovation to help the needy
Projects
Hampers with a Heart, 2016, 2019, Every year my school conducts projects called values-in-action(VIA) where I participated in making hampers for the less fortunate under the Hampers with a Heart project. Service at elderly homes, 2016, 2019, My school used to conduct several events where we got to interact with elderly people. I have volunteered in places like Bukit Batok old aged home and other places. First aider, 2017, 2019, I have served as a first aider throughout my time as a Red Cross cadet during various events conducted by my secondary school and the Red Cross Youth Society.
Timeline
Waitress
Wine Connection
02.2024 - 06.2024
Intern
EDPR Sunseap
03.2023 - 08.2023
Packer
LF Logistics
08.2022 - 09.2022
Packer
Venture
03.2022 - 04.2022
Employee
watsons
09.2021 - 10.2021
Packer
NU SKIN
02.2021 - 04.2021
Diploma -
Ngee Ann Polytechnic
N Levels -
Commonwealth Secondary School
PSLE -
Princess Elizabeth Primary School
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