Summary
Overview
Work History
Education
Skills
Timeline
Generic

Swati Gupta

Singapore

Summary

To bring to your organisation enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilise my skills obtained through experience in the Institutional banking sector

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

15
15
years of professional experience

Work History

AVP-System Delivery

OCBC BANK
03.2021 - Current
  • Project Summary:
  • Project : SWIFT
  • Role : Involved in Developement and driving Projects
  • Skills : Swift Administrator, Swift Alliance Access (SAA), Swift Alliance Gateway (SAG), Browse, SNL, PKI Certificates, HSM, IPLA, GPI tracker, Microgateway BCI
  • Roles and Responsibilities:
  • Successful migration of Alliance Web Platform from AIX to RHEL 8.4.
  • Successful configuration of Microgateway BCI v4 to be used to enquire payment status from GPI Tracker.
  • Implemented Dev Ops automation using Ansible script to deploy configuration related changes in Alliance Access.
  • Working on IS20022 Standards for various industry standards like MEPS L4L, Bhatnet BOT, Australia AUSPaynet, CBPR+, Malaysia Rentas
  • Working on Alliance 7.6 migration mandatory for CBPR+

Senior Consultant

NCS
04.2019 - Current
  • Project Summary:
  • Project : SWIFT
  • Bank : DBS Bank
  • Role : Involved in both Production, UAT and Developement
  • Skills : Swift Administrator, Swift Alliance Access, Swift Alliance Gateway, Browse, SNL, PKI Certificates, HSM, ADK Component, IPLA, SAO Module(DBS Customized module for liquidity management), Alliance Messaging Hub
  • Roles and Responsibilities:
  • Involved in managing and maintaining SWIFT application, both SAA and SAG and connected softwares and modules.
  • Regressive customisation using JCaps for message filtering and routing connected as an ADK component.
  • Complete involvement in installing and configuring IPLA component used for file transfer with client Huawei and ManuLife.
  • Taking care of all the new users requirements from preparing SOW till its production implementation.
  • Responsible for extensive day to day support related to Health Check, user queries, monitoring, solving tickets ensuring timely resolution of all the queries and incidents.
  • Worked on SR migration of all the years with rigorously follow-up with the other technical teams.
  • MQSA to MQHA migration.
  • Migrated JCaps module through IPLA intergration.
  • SAA7.2 migration.

Production Support Analyst

Boston Consultancy/NCS
12.2014 - 04.2019
  • Project Summary:
  • Project : SWIFT
  • Bank : DBS Bank
  • Role : Involved in both Production, UAT and Development
  • Skills : Swift Administrator, Swift Alliance Access (SAA), Swift Alliance Gateway (SAG), SAW, SAB, Browse, SNL, PKI Certificates, HSM, ADK Component, IPLA, SAO Module
  • Roles and Responsibilities:
  • Involved in managing and maintaining SWIFT application, both SAA and SAG and connected softwares and modules.
  • Regressive customisation using JCaps for message filtering and routing connected as an ADK component.
  • Complete involvement in installing and configuring IPLA component used for file transfer with client Huawei and ManuLife.
  • Taking care of all the new users requirements from preparing SOW till its production implementation.
  • Responsible for extensive day to day support related to Health Check, user queries, monitoring, solving tickets ensuring timely resolution of all the queries and incidents.
  • Worked on SR migration of all the years with rigorously follow-up with the other technical teams.
  • MQSA to MQHA migration.
  • Migrated JCaps module through IPLA intergration.
  • SAA7.2 migration.

Senior Analyst

NextEdge- a subsidiary of Mashreq
04.2014 - 12.2014
  • Project Summary:
  • Project : SWIFT and Filtering
  • Bank : Mashreq–UAE based bank
  • Role : Involved in both TPS and TSD
  • Skill : Swift Administrator, Swift Alliance Access (SAA), Swift Alliance Gateway(SAG), SAW, SAB,Browse, SNL, PKI Certificates, HSM, Accord for Securities, SafeWatch, SIDE Reporting
  • Roles and Responsibilities:
  • Maintaining and Managing the SWIFT, SafeWatch and SIDE Reporting servers and Applications.
  • Updating patches & new releases of SWIFT, SafeWatch and SIDE Applications as per requirements.
  • Responsible for creation and modification of routing rules in Alliance Access with UAT testing.
  • Training & Supporting users in case of any issues faced w.r.t. Message flow in Alliance Access.
  • Responsible for end to end work in SafeWatch-creating zones, listset, List and defined rules.
  • Responsible for configuring and filtering Swift and local payment gateway messages in SafeWatch
  • Responsible for generating reports using sql script from SIDE on business requirement
  • Defined & created various process flow documents, SOP’s, training materials and Audit documents to help.
  • Replaced old HSM boxes with new IS6 boxes, applied mandatory bugfix on new HSM boxes.
  • Carried complete DR exercise involving SWIFT| SAFEWATCH| SIDE Reporting
  • Configured HKICL browse service in Mashreq
  • Ongoing SafeWatch Upgrade Project from 3.2.2 to 3.4.2
  • SR2014 Patch with latest ASP installation

Associate Consultant

Polaris Financial Technology Ltd.
10.2012 - 01.2014
  • Project Summary:
  • Project : SWIFT
  • Client : Barclays Capital
  • Role : Involve in BTB(Build the Bank) & RTB(Run the Bank)
  • Skills : Swift Administrator, Swift Alliance Access (SAA), Swift Alliance Gateway (SAG), SAW, SAB, Browse, SNL, PKI Certificates, HSM, Accord for Securities, Unix
  • Roles and Responsibilities:
  • Maintaining and Managing the SWIFT servers and Applications.
  • Updating patches & new releases of SWIFT Applications as per requirements.
  • Managing the backup & restore activities for SWIFT.
  • Responsible for creation and modification of routing rules in Alliance Access with UAT testing.
  • Training & Supporting users in case of any issues faced w.r.t. Message flow in Alliance Access.
  • Defined & created various process flow documents, SOP’s, training materials and Audit documents to help.
  • Standardise the project.
  • Responsible for handling and coordinating the RMA related activities for the bank.
  • Ensuring smooth flow of day to day business and BAU activities.
  • Investigating and troubleshooting any issues faced till the root cause of the problem is known.
  • Managed the addition of NEW BIC to Alliance Access including configuration planning, UAT and live.
  • Implemented the BIC file download in SAA using FileAct service.
  • Automated RMA file Import from the SMS application.
  • Upgraded Accord to ver. 7.1 & ver. 7.2.
  • Managed the SR 2012 SWIFT Standards implementation.
  • Participated in SWIFT Cold Test 2013.
  • Implemented SSL on MQHA in Swift Alliance Access
  • Created and tested procedure of restoring SAA old version data on SAA 7.0

Software Engineer

Mphasis an HP Company
12.2009 - 10.2012
  • Project Summary:
  • Project : SWIFT
  • Client : ABN Amro and RBS Bank
  • Role : Production Support
  • Skills : Swift Administrator, Swift Alliance Access (SAA), Swift Alliance Gateway (SAG), SAW, SAB, Browse, SNL, Unix fundamentals, Oracle 9i (SQL), SIDE, LPM
  • Roles & Responsibilities
  • Support for any Functional or Technical issues related to Alliance Products.
  • Support for Fircosoft AML including Upgrades, Installation of patches and troubleshooting the connectivity issues related to Fircosoft and SWIFT servers.
  • Production Support for MQ Series w.r.t SWIFT Alliance Access.
  • Resolving the queries related to the SWIFT infrastructure, SWIFT Messages, Interfacing of business applications with Alliance Access etc. with the business and IT users of bank.
  • Co-ordination with various stakeholders for SWIFT Alliance issues.
  • Responsible to ensure smooth flow of traffic to and from SWIFT network.
  • Support in performing daily health check for Production & Test environments & reporting any issues observed to the respective stakeholders.
  • Handling of Recovery calls and On-Call support.
  • Support for Implementation of SR2010 and SR2011 SWIFT Message Standards.
  • Support/Configuration of SAG administrator and responsible for complete maintenance of SAG.
  • Responsible for monitoring SNL failures and file transfers on SAG.
  • Support client for setting up the browse and interact services.
  • Have constant coordination with client regarding SWIFT maintenance and releases.
  • Perform daily support task to ensure the SIDE application is constantly communicating with Alliance Access.
  • Support for any Technical issues related to the LPM application w.r.t SWIFT Alliance and daily monitoring of the application.

Education

Bachelor of Engineering - Information & Technology

UPTU University
01.2008

Skills

  • Comprehensive hardware knowledge
  • Skilled in managing multiple operating systems including Windows and Unix
  • Shell scripting proficiency
  • Banking expertise
  • SWIFT Alliance applications expertise
  • Experience with digital workflow systems
  • Operations management
  • Channel strategy development
  • Effective internal communications

Timeline

AVP-System Delivery

OCBC BANK
03.2021 - Current

Senior Consultant

NCS
04.2019 - Current

Production Support Analyst

Boston Consultancy/NCS
12.2014 - 04.2019

Senior Analyst

NextEdge- a subsidiary of Mashreq
04.2014 - 12.2014

Associate Consultant

Polaris Financial Technology Ltd.
10.2012 - 01.2014

Software Engineer

Mphasis an HP Company
12.2009 - 10.2012

Bachelor of Engineering - Information & Technology

UPTU University

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Swati Gupta