Suzanne Sim
Summary
ACE Certified Personal Trainer and Gym Manager with a proven track record at Impact Mixed Martial Arts, enhancing customer satisfaction and expanding clientele through innovative strategies. Expert in fitness knowledge and effective communication, I excel in creating safe, supportive environments and fostering strong client relationships. Achieved significant improvements in client wellness and facility operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
ACE Certified Personal Trainer
-
01.2025 - Current
- Ensured client safety during workouts by demonstrating proper exercise techniques and closely monitoring form.
- Developed innovative training programs that incorporated functional movements, weightlifting, cardio exercises, and stretching routines for optimal results.
- Built strong rapport with clients through effective communication skills and genuine interest in their wellbeing.
- Demonstrated proper technique for exercises to avoid injuries.
Gym Manager
Impact Mixed Martial Arts
05.2010 - 02.2022
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Trained employees on general procedures, gym rules and duties.
- Reviewed stock counts and ordered items to control inventory.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Pole Fitness Instructor
Ecole De Pole Singapore
04.2015 - 06.2017
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Planned, prepared, and delivered lesson plans introducing students to pole techniques and pole routines.
- Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
- Monitored student progress and provided individualized instruction to meet student needs and goals.
- Supported students in identifying, setting and achieving personal goals.
Education
Bachelor - Banking And Finance
SIM-UOL
Singapore2010
Skills
- Fitness knowledge
- Health and safety
- Team management
- Safety management
- Administrative tasks
- Group fitness instruction
- Effective communication
- Fitness training
Certification
- CPR/AED Certification
- ACE Certified Personal Trainer
- ISA Certified Personal Trainer Course
- Certificate in Essential Sports Science (Fitness Instructors)
Timeline
ACE Certified Personal Trainer
-
01.2025 - Current
Pole Fitness Instructor
Ecole De Pole Singapore
04.2015 - 06.2017
Gym Manager
Impact Mixed Martial Arts
05.2010 - 02.2022
- CPR/AED Certification
- ACE Certified Personal Trainer
- ISA Certified Personal Trainer Course
- Certificate in Essential Sports Science (Fitness Instructors)
Bachelor - Banking And Finance
SIM-UOL
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