Susruthan Ramanathan
Senior Multinational Intelligence And Legal Analyst
Pusat Bandar Puchong
Summary
Experienced Legal Analyst/Paralegal with 15+ years in diverse legal services, including general practice and multinational regulatory environments. Skilled in legal research, analysis, drafting, risk management, and compliance support. Proficient in intellectual property law (trademarks), customer relations, and communication with regulators, stakeholders, and clients. Background in customer-facing roles (sales, customer service, and public relations) enhances client centric deliverables, and enables a versatile mindset for high-quality work.
Overview
32
32
years of professional experience
3
3
Languages
Work History
Senior Multinational Intelligence/Legal Analyst
AIG Technologies (Malaysia) Sdn. Bhd.
10.2013 - Current
- Senior Multinational Intelligence/Legal Analyst in charge of managing regulatory, tax and operational development monitoring and reporting. I cover more than 100 countries where AIG has a business presence. I am based in Malaysia but work remotely, reporting directly to AIG’s headquarters in New York. My team members are located in the United States, Belgium, Cyprus and India. As an extension of AIG’s Multinational Risk Management Practice, my responsibilities include, among others:
- Multinational regulatory and tax development monitoring which impact AIG’s multinational commercial insurance business.
- Leading and hosting Multinational meetings attended by Global and Regional Heads, Service Delivery Managers, Multinational Product Heads.
- Project management
- Manage communications with internal and external stakeholders
- Researching and reporting relevant changes in law, tax and operations to AIG’s multinational network to ensure compliance and minimize risk.
- Regulatory and operational knowledge database management.
- Ad hoc legal research projects to aid compliance of new ventures, and related risk and compliance support.
- Drafting legal alerts and reports for AIG's multinational operations network, external brokers and multinational clientele.
- Deadline, Standard Operating Procedures and process management.
- Training a remote team of analysts and paralegals to ensure smooth running of department. I helped setup and train a regulatory and knowledge management team in Bangalore, India, to support my team in Cyprus, New York and Belgium in order to achieve a more well-balanced operation and enhance overall efficiency. The Bangalore team now runs independently.
- Manage external vendors the regulatory notifications received / subscribed from and additional third-party sources.
- Perform due diligence and audits on services received from external vendors, analyze and prepare audit reports to gauge efficiency.
- Development and execution of knowledge database deep dive initiatives.
- Managing Multinational Intelligence communications (regulatory and operational) and related process.
Operations Manager
Pan Malaysian Pools
11.2012 - 10.2013
- Company Overview: Gaming Agency, Malaysia
- Managed my family business – a licensed gaming / lottery agency – due to the abrupt resignation of the long serving Agency Manager. My responsibilities included, among others:
- General administration and operations, including corresponding with government departments.
- Contracts and agreements management.
- Cashier terminal and sales management.
- Employee and customer relations.
- Liaising with regional and national Agency Management Office.
- Weekly cash payout, accounts tallying and submission.
- Preparing monthly sales and commission reports.
- General security and compliance affairs of agency
Legal Executive
Wong & Partners (Baker & McKenzie Malaysia)
06.2012 - 10.2012
- Company Overview: Advocates & Solicitors Malaysia
- Legal Executive in the Trademark and Intellectual Property Team of 15 members, in charge of trademarks protection, prosecution and general legal research. My responsibilities included:
- Attending hearings before the Registrar of Trademarks and drafting legal submissions for such hearings.
- Company trademark audits, due diligence and related reports.
- Correspondence with clients and the regulator, Malaysian Intellectual Property Corporation.
- Drafting client advice and reports.
- Vetting trademark applications and documents prepared by support team, to ensure compliance prior to filing.
- Initiating trademark oppositions and drafting related legal submissions.
- Intellectual Property and general legal research.
- Internal database and deadline management.
- Responding to office actions, drafting submissions and statutory declarations to overcome objections to trademark registrations.
- Drafting and vetting agreements, licenses and assignments.
Legal / Trademark Executive
Skrine Advocates & Solicitors
10.2009 - 06.2012
- Company Overview: Advocates and Solicitors, Malaysia
- Legal Executive in the Trademark and Intellectual Property Team of 25 members, in charge of trademarks application, protection and prosecution. My responsibilities included, among others:
- Attending hearings before the Registrar of Trademarks and drafting legal submissions for such hearings.
- Correspondence with clients and the regulator, Malaysian Intellectual Property Corporation.
- Drafting client advice and reports.
- Drafting and submission of trademark applications and ensuring supporting documents and forms are in order, prior to filing.
- Initiating trademark oppositions and drafting related legal submissions.
- Intellectual Property and general legal research.
- Internal database and deadline management.
- Responding to office actions, drafting submissions and statutory declarations to overcome objections to trademark registrations.
- Drafting and vetting agreements, licenses and assignments.
- Malaysia
Legal Executive
DockrellFarrel McGovern Solicitors
01.2008 - 02.2009
- Company Overview: Law Firm, Dublin, Ireland
- Joined DockrellFarrell McGovern to gain international experience. DockrellFarrell McGovern is a law firm that specializes in Intellectual Property, Corporate and Property Conveyancing Law. I was a Legal Executive in the Trademark and Intellectual Property Team consisting of 6 members. My responsibilities included:
- Trademark applications – Irish Trademarks, European Community Trademarks and International Trademarks via the World Intellectual Property Organization (WIPO).
- Correspondence with clients and IP Regulatory Office.
- Drafting client advice and reports.
- Reviewing and responding to third party oppositions against clients’ applications.
- Initiating trademark oppositions and drafting related legal submissions.
- Intellectual Property and general legal research.
- Internal database and deadline management.
- Responding to office actions, drafting submissions and statutory declarations to overcome objections to trademark registrations.
- Trademark renewals, searches and related reporting.
Paralegal
Thompson Associates
09.2005 - 11.2007
- Company Overview: Intellectual Property Legal Practice, Malaysia
- Joined Thompson Associates as a paralegal to try out Intellectual Property law. Thompson Associates is a boutique law firm that specializes in Intellectual Property Law. My responsibilities included:
- Assisting with all trademark related matters.
- Trademark applications, searches, renewals and reports.
- Correspondence with clients.
- Intellectual Property and general legal research.
- Internal database and deadline management.
- General administration.
Paralegal
W.G. Bong & Partners
07.2003 - 08.2005
- Company Overview: Property Conveyance Law Firm, Malaysia
- W.G. Bong & Partners is a law practice that specializes in real estate and commercial property conveyance. As a paralegal my responsibilities included:
- Assisting in real estate and commercial property conveyance matters and general client administration.
- Drafting / vetting of agreements, sale and purchase transactions.
- Correspondence with clients, land registry and government offices.
Public Relations Executive
Prestige Communications
02.2001 - 06.2003
- Company Overview: PR Firm, Malaysia
- Prestige Communications is a long-standing public relations firm. I joined them as a Public Relations Executive in charge of:
- Servicing existing clients and attending to all their Public Relations needs.
- Content provision and editorial duties.
- Drafting press releases and sending out press invitations to ensure press / media attend clients’ events and follow up to ensure good media coverage is achieved.
- Writing articles, speeches and company profiles.
Customer Service
Tesco Stores Ltd.
10.1999 - 11.2000
- Company Overview: Hypermarket chain, Chelmsford, Essex, England
- I worked the evening shift in Tesco Stores Chelmsford as a Customer Service Assistant, during the final year of my law degree in the UK. I was responsible for:
- Assisting customers with their shopping needs.
- Supervising stock rotation, replenishment and presentation.
- Ensuring a safe and pleasant store environment.
Sales
Advance Bumi Business Systems
01.1994 - 07.1998
- Company Overview: Office automation sales and supplies, Malaysia
- My responsibilities included, sales of office automation, general administration, tele-sales, related duties.
Education
Bachelor of Laws, LLB (Hons) - Law
Anglia Ruskin University
Essex 04.2001 -
Skills
Legal writing (vetting, drafting and editing)
Legal analysis
Legal research and support
Regulatory change monitoring and communication
Document and knowledge database management
Intellectual property (Trademark law)
Teamwork and collaboration
Problem-solving
Excellent verbal and written communication
Organizational skills
Attention to detail
Adaptability
Analytical thinking
Good judgment and decision making
Risk and compliance support
Contract review
Client relations
Additional Qualifications
Registered Trademarks Agent - Intellectual Property Corporation of Malaysia
Telephone Number
+60 12 299 1944
Personal Information
Citizenship: Malaysian
Timeline
Senior Multinational Intelligence/Legal Analyst
AIG Technologies (Malaysia) Sdn. Bhd.
10.2013 - Current
Operations Manager
Pan Malaysian Pools
11.2012 - 10.2013
Legal Executive
Wong & Partners (Baker & McKenzie Malaysia)
06.2012 - 10.2012
Legal / Trademark Executive
Skrine Advocates & Solicitors
10.2009 - 06.2012
Legal Executive
DockrellFarrel McGovern Solicitors
01.2008 - 02.2009
Paralegal
Thompson Associates
09.2005 - 11.2007
Paralegal
W.G. Bong & Partners
07.2003 - 08.2005
Bachelor of Laws, LLB (Hons) - Law
Anglia Ruskin University
04.2001 -
Public Relations Executive
Prestige Communications
02.2001 - 06.2003
Customer Service
Tesco Stores Ltd.
10.1999 - 11.2000
Sales
Advance Bumi Business Systems
01.1994 - 07.1998
Similar Profiles
John Hew Teik ChuanJohn Hew Teik Chuan
Lead - Business Digital Transformation at AIG Malaysia Sdn Bhd (c/o NTT Malaysia)Lead - Business Digital Transformation at AIG Malaysia Sdn Bhd (c/o NTT Malaysia)
SARA HAFIZAHSARA HAFIZAH
Asia Pacific Accounts Receivable Specialist at IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHDAsia Pacific Accounts Receivable Specialist at IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHD
SRITHARAN MAHALINGAMSRITHARAN MAHALINGAM
Senior Buyer Planner at Park Place Technologies Malaysia Sdn BhdSenior Buyer Planner at Park Place Technologies Malaysia Sdn Bhd
SHAVEENA KRISHNANSHAVEENA KRISHNAN
Sales Coordinator (Maxis Project) at Daythree Business Service SDN BHDSales Coordinator (Maxis Project) at Daythree Business Service SDN BHD
NG JIN RINNG JIN RIN
Assistant Project Manager at Knight Frank MalaysiaAssistant Project Manager at Knight Frank Malaysia