Summary
Overview
Work History
Education
Skills
Additional Qualifications
Telephone Number
Personal Information
Timeline
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Susruthan Ramanathan

Susruthan Ramanathan

Senior Multinational Intelligence And Legal Analyst
Pusat Bandar Puchong

Summary

Experienced Legal Analyst/Paralegal with 15+ years in diverse legal services, including general practice and multinational regulatory environments. Skilled in legal research, analysis, drafting, risk management, and compliance support. Proficient in intellectual property law (trademarks), customer relations, and communication with regulators, stakeholders, and clients. Background in customer-facing roles (sales, customer service, and public relations) enhances client centric deliverables, and enables a versatile mindset for high-quality work.

Overview

32
32
years of professional experience
3
3
Languages

Work History

Senior Multinational Intelligence/Legal Analyst

AIG Technologies (Malaysia) Sdn. Bhd.
10.2013 - Current
  • Senior Multinational Intelligence/Legal Analyst in charge of managing regulatory, tax and operational development monitoring and reporting. I cover more than 100 countries where AIG has a business presence. I am based in Malaysia but work remotely, reporting directly to AIG’s headquarters in New York. My team members are located in the United States, Belgium, Cyprus and India. As an extension of AIG’s Multinational Risk Management Practice, my responsibilities include, among others:
  • Multinational regulatory and tax development monitoring which impact AIG’s multinational commercial insurance business.
  • Leading and hosting Multinational meetings attended by Global and Regional Heads, Service Delivery Managers, Multinational Product Heads.
  • Project management
  • Manage communications with internal and external stakeholders
  • Researching and reporting relevant changes in law, tax and operations to AIG’s multinational network to ensure compliance and minimize risk.
  • Regulatory and operational knowledge database management.
  • Ad hoc legal research projects to aid compliance of new ventures, and related risk and compliance support.
  • Drafting legal alerts and reports for AIG's multinational operations network, external brokers and multinational clientele.
  • Deadline, Standard Operating Procedures and process management.
  • Training a remote team of analysts and paralegals to ensure smooth running of department. I helped setup and train a regulatory and knowledge management team in Bangalore, India, to support my team in Cyprus, New York and Belgium in order to achieve a more well-balanced operation and enhance overall efficiency. The Bangalore team now runs independently.
  • Manage external vendors the regulatory notifications received / subscribed from and additional third-party sources.
  • Perform due diligence and audits on services received from external vendors, analyze and prepare audit reports to gauge efficiency.
  • Development and execution of knowledge database deep dive initiatives.
  • Managing Multinational Intelligence communications (regulatory and operational) and related process.

Operations Manager

Pan Malaysian Pools
11.2012 - 10.2013
  • Company Overview: Gaming Agency, Malaysia
  • Managed my family business – a licensed gaming / lottery agency – due to the abrupt resignation of the long serving Agency Manager. My responsibilities included, among others:
  • General administration and operations, including corresponding with government departments.
  • Contracts and agreements management.
  • Cashier terminal and sales management.
  • Employee and customer relations.
  • Liaising with regional and national Agency Management Office.
  • Weekly cash payout, accounts tallying and submission.
  • Preparing monthly sales and commission reports.
  • General security and compliance affairs of agency

Legal Executive

Wong & Partners (Baker & McKenzie Malaysia)
06.2012 - 10.2012
  • Company Overview: Advocates & Solicitors Malaysia
  • Legal Executive in the Trademark and Intellectual Property Team of 15 members, in charge of trademarks protection, prosecution and general legal research. My responsibilities included:
  • Attending hearings before the Registrar of Trademarks and drafting legal submissions for such hearings.
  • Company trademark audits, due diligence and related reports.
  • Correspondence with clients and the regulator, Malaysian Intellectual Property Corporation.
  • Drafting client advice and reports.
  • Vetting trademark applications and documents prepared by support team, to ensure compliance prior to filing.
  • Initiating trademark oppositions and drafting related legal submissions.
  • Intellectual Property and general legal research.
  • Internal database and deadline management.
  • Responding to office actions, drafting submissions and statutory declarations to overcome objections to trademark registrations.
  • Drafting and vetting agreements, licenses and assignments.

Legal / Trademark Executive

Skrine Advocates & Solicitors
10.2009 - 06.2012
  • Company Overview: Advocates and Solicitors, Malaysia
  • Legal Executive in the Trademark and Intellectual Property Team of 25 members, in charge of trademarks application, protection and prosecution. My responsibilities included, among others:
  • Attending hearings before the Registrar of Trademarks and drafting legal submissions for such hearings.
  • Correspondence with clients and the regulator, Malaysian Intellectual Property Corporation.
  • Drafting client advice and reports.
  • Drafting and submission of trademark applications and ensuring supporting documents and forms are in order, prior to filing.
  • Initiating trademark oppositions and drafting related legal submissions.
  • Intellectual Property and general legal research.
  • Internal database and deadline management.
  • Responding to office actions, drafting submissions and statutory declarations to overcome objections to trademark registrations.
  • Drafting and vetting agreements, licenses and assignments.
  • Malaysia

Legal Executive

DockrellFarrel McGovern Solicitors
01.2008 - 02.2009
  • Company Overview: Law Firm, Dublin, Ireland
  • Joined DockrellFarrell McGovern to gain international experience. DockrellFarrell McGovern is a law firm that specializes in Intellectual Property, Corporate and Property Conveyancing Law. I was a Legal Executive in the Trademark and Intellectual Property Team consisting of 6 members. My responsibilities included:
  • Trademark applications – Irish Trademarks, European Community Trademarks and International Trademarks via the World Intellectual Property Organization (WIPO).
  • Correspondence with clients and IP Regulatory Office.
  • Drafting client advice and reports.
  • Reviewing and responding to third party oppositions against clients’ applications.
  • Initiating trademark oppositions and drafting related legal submissions.
  • Intellectual Property and general legal research.
  • Internal database and deadline management.
  • Responding to office actions, drafting submissions and statutory declarations to overcome objections to trademark registrations.
  • Trademark renewals, searches and related reporting.

Paralegal

Thompson Associates
09.2005 - 11.2007
  • Company Overview: Intellectual Property Legal Practice, Malaysia
  • Joined Thompson Associates as a paralegal to try out Intellectual Property law. Thompson Associates is a boutique law firm that specializes in Intellectual Property Law. My responsibilities included:
  • Assisting with all trademark related matters.
  • Trademark applications, searches, renewals and reports.
  • Correspondence with clients.
  • Intellectual Property and general legal research.
  • Internal database and deadline management.
  • General administration.

Paralegal

W.G. Bong & Partners
07.2003 - 08.2005
  • Company Overview: Property Conveyance Law Firm, Malaysia
  • W.G. Bong & Partners is a law practice that specializes in real estate and commercial property conveyance. As a paralegal my responsibilities included:
  • Assisting in real estate and commercial property conveyance matters and general client administration.
  • Drafting / vetting of agreements, sale and purchase transactions.
  • Correspondence with clients, land registry and government offices.

Public Relations Executive

Prestige Communications
02.2001 - 06.2003
  • Company Overview: PR Firm, Malaysia
  • Prestige Communications is a long-standing public relations firm. I joined them as a Public Relations Executive in charge of:
  • Servicing existing clients and attending to all their Public Relations needs.
  • Content provision and editorial duties.
  • Drafting press releases and sending out press invitations to ensure press / media attend clients’ events and follow up to ensure good media coverage is achieved.
  • Writing articles, speeches and company profiles.

Customer Service

Tesco Stores Ltd.
10.1999 - 11.2000
  • Company Overview: Hypermarket chain, Chelmsford, Essex, England
  • I worked the evening shift in Tesco Stores Chelmsford as a Customer Service Assistant, during the final year of my law degree in the UK. I was responsible for:
  • Assisting customers with their shopping needs.
  • Supervising stock rotation, replenishment and presentation.
  • Ensuring a safe and pleasant store environment.

Sales

Advance Bumi Business Systems
01.1994 - 07.1998
  • Company Overview: Office automation sales and supplies, Malaysia
  • My responsibilities included, sales of office automation, general administration, tele-sales, related duties.

Education

Bachelor of Laws, LLB (Hons) - Law

Anglia Ruskin University
Essex
04.2001 -

Skills

Legal writing (vetting, drafting and editing)

Legal analysis

Legal research and support

Regulatory change monitoring and communication

Document and knowledge database management

Intellectual property (Trademark law)

Teamwork and collaboration

Problem-solving

Excellent verbal and written communication

Organizational skills

Attention to detail

Adaptability

Analytical thinking

Good judgment and decision making

Risk and compliance support

Contract review

Client relations

Additional Qualifications

Registered Trademarks Agent - Intellectual Property Corporation of Malaysia

Telephone Number

+60 12 299 1944

Personal Information

Citizenship: Malaysian

Timeline

Senior Multinational Intelligence/Legal Analyst

AIG Technologies (Malaysia) Sdn. Bhd.
10.2013 - Current

Operations Manager

Pan Malaysian Pools
11.2012 - 10.2013

Legal Executive

Wong & Partners (Baker & McKenzie Malaysia)
06.2012 - 10.2012

Legal / Trademark Executive

Skrine Advocates & Solicitors
10.2009 - 06.2012

Legal Executive

DockrellFarrel McGovern Solicitors
01.2008 - 02.2009

Paralegal

Thompson Associates
09.2005 - 11.2007

Paralegal

W.G. Bong & Partners
07.2003 - 08.2005

Bachelor of Laws, LLB (Hons) - Law

Anglia Ruskin University
04.2001 -

Public Relations Executive

Prestige Communications
02.2001 - 06.2003

Customer Service

Tesco Stores Ltd.
10.1999 - 11.2000

Sales

Advance Bumi Business Systems
01.1994 - 07.1998
Susruthan RamanathanSenior Multinational Intelligence And Legal Analyst