Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Susanna Julien

Summary

Extensive experienced in secretarial, office admin and administration. Expert knowledge of Organizing, Time Management and Project Management. Proven ability to work independently, with minimal oversight, whilst contributing effectively to overall team goals. Effective in leading and motivating teams to produce positive results in complex, deadline driven environments. Strong communication, interpersonal skills. Strong focus on business value creation with the ability to engage with stakeholders at multiple levels. Exceptional analytical and Problem-solving ability.

Overview

15
15
years of professional experience

Work History

Executive

Ministry of Manpower
03.2022 - Current
  • Knowledge, Systems - ACE Division)
  • Supported and worked closely with 700 officers who were working in dorms supporting migrant workers during covid situation
  • Supported and worked closely with HR Departments to develop a monthly accurate, systematic manpower deployment and exit management plan
  • Supported and worked closely with HR and ACE Manpower to spearhead the cleaning of the RC Master List NR of maximum of 700 officers
  • Maintaining nominal roll for 700 officers
  • Event planning for 700 officers with just two teammates
  • Training Coordinator for 700 officers
  • Human Resource
  • General Administrative Duties
  • Conducted regular meetings with team to discuss issues, concerns and updates.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Identified trends and assessed opportunities to improve processes and execution.

Executive

CPF Board
11.2013 - 03.2022
  • Supported the Risk Management Committee
  • Provided Logistics within the specific timeframe
  • Supported Business Continuity and Security Governance Team
  • Managed Business Continuity Rooms with various stalk holders during peace time
  • Collate data from dept reps, updating of crisis management group
  • Supported Compliance Team
  • Assist in project (collating of data)
  • Mailroom Duties
  • Receiving Mails over the counter, Franking of Mails, Working with vendor on digitalization
  • Administrative Duties
  • Tracking and Ordering of Stationeries, Scheduling of Meetings, keep track of external courses attended by staff and raise purpose order, updating of Org Chart and Recall Structure
  • Creative Areas
  • Creation of Banners, Posters and Storyboard using PowerPoint
  • Significant achievements:
  • Long Service Award for 5 years of service - 2015
  • Long Service Award for 10 years of service - 2020

Executive

CPF Board
08.2010 - 11.2013
  • Issued Final report for IT, Business and Medisave Reports
  • Supported the Audit Committee
  • Secretarial to the Head of Department
  • Significant achievements:
  • Promotion - 2014
  • Conducted regular meetings with team to discuss issues, concerns and updates.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Secretary

Manulife
04.2008 - 12.2009
  • Minutes of Meeting
  • Handling of Director's calendar
  • Handled Departments Petty Cash
  • Data Entry
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

MDIS -

University of Bradford
2009

Certificate of Office Skills, ITE Bishan - undefined

CHIJ St Joseph's Convent
2005

Diploma - Business Management

CHIJ ST Joseph's Convent
Singapore
2004

undefined

PSLE, CHIJ Our Lady of Good Counsel
2000

Skills

  • Secretarial
  • Creation of Banners, Posters and Storyboard
  • Office Admin
  • Organizing Events
  • IT Savy
  • MS Office (Words, Excel and PowerPoint)
  • AOR
  • Gebiz
  • Training for Staff, keep track of internal and external courses attended by staffs and prepare purchase order
  • Familiar with government systems
  • Ability to Multi-task
  • Computing Proficiency :
  • Microsoft Office (Words, Excel & PowerPoint)

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Elementary (A2)
Tamil
Upper intermediate (B2)

Timeline

Executive

Ministry of Manpower
03.2022 - Current

Executive

CPF Board
11.2013 - 03.2022

Executive

CPF Board
08.2010 - 11.2013

Secretary

Manulife
04.2008 - 12.2009

MDIS -

University of Bradford

Certificate of Office Skills, ITE Bishan - undefined

CHIJ St Joseph's Convent

Diploma - Business Management

CHIJ ST Joseph's Convent

undefined

PSLE, CHIJ Our Lady of Good Counsel

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Susanna Julien