SURYANI YUSSAIN
SINGAPORE
Summary
- Able to work effectively in a team
- Able to work efficiently and quickly
- Composed and focused under pressure
- Good communication and interpersonal skills
- Organized and meticulous
- Independent, Committed, Dedicated, Responsible
- Pleasant personality
- Physically Fit
Overview
25
25
years of professional experience
Work History
Care Concierge
ALLIUM CARE SUITE
12.2019 - Current
- Help nurses and HCA in showering, feeding and changing diapers of patients.
- Taking vital signs, documentation, helping nurses with basic medical process (i.e wound dressing).
- Admission & Discharge patients.
- Basic admin and other ad-hoc duties.
Patient Service Officer
Thomson Medical Centre
09.2019 - 11.2019
- Registration of patient, Handle cashiers' duty - Billing payments, Schedule appointments, Handle patients' admission, discharge and financial counselling, Attend to patient needs, Team leader duties
Patient Service Associate
Khoo Teck Puat Hospital
02.2013 - 08.2019
- Registration of patient, Handle cashiers' duty - Billing payments, Schedule appointment on SAP and SEC system, Handle patients' admission, discharge and financial counselling, Attend to patient needs, Death certification, Team leader duties
Patient Service Associate
Endoscopy Department National University Hospital
04.2010 - 01.2013
- Schedule appointments on SAP system, Handle patients' admission, discharge and counselling, Handle cashier's duty such as billing, Trace patients' case note, Attend to patients' need
Cashier cum Administration
A&E Department (Gleneagles Hospital)
05.2009 - 02.2010
- Answer enquiry, Attend to patients, Handle cashier's duty, Type correspondences, Purchase stationeries and coordinate with vendors
Receptionist cum patient Service Assistant
EYE Clinic Singapura
03.2006 - 02.2009
- Answer enquiry of local and overseas calls, Schedule appointments, Trace patients' records, Attend to patients, Handle cashier's duty, Assist doctors, Type correspondences, Purchase stationeries and coordinate with vendors
Customer Service Officer
Plaza Premium Lounge (Airport Terminal 2)
04.1999 - 03.2006
- Handle enquiry of local overseas calls on products, Attend to VIP, Priority Pass, Local and Club Med passengers with greeting, Introduce lounge users, Provide customer service to passenger such as flight information, Co-ordination of administration work, Handle cashier's duty, Purchase foods from vendors
Education
Chai Chee Secondary School
01.1982
Skills
- Direct Patient Care
- Wound Management
- Medication and IV Administration
- Patient Care
- Patient Assessment
- Healthcare Ethics
- Clinical Documentation
- Compassionate Care
- Community Health
- Palliative Care
- Geriatric Care
- Mobility Assistance
Availability
1 month.
Education And Professional Qualification
OPERA ESTATE GIRL'S SCHOOL, 1977, CHAI CHEE SECONDARY SCHOOL, 1982, Basic Computer Information : Level 1 to Level 2 Microsoft Word, Excel and Powerpoint, Customer Service : CAAS Certificate, Decon Courses : Customer Service KTPH (Silver Badge Award)
Personal Information
- Expected Salary: SGD 3000 (Negotiable)
- Date of Birth: 09/12/1969
- Nationality: SINGAPOREAN
Hobbies and Interests
READING, COOKING, TRAVELLING, WATCHING MOVIES
Timeline
Care Concierge
ALLIUM CARE SUITE
12.2019 - Current
Patient Service Officer
Thomson Medical Centre
09.2019 - 11.2019
Patient Service Associate
Khoo Teck Puat Hospital
02.2013 - 08.2019
Patient Service Associate
Endoscopy Department National University Hospital
04.2010 - 01.2013
Cashier cum Administration
A&E Department (Gleneagles Hospital)
05.2009 - 02.2010
Receptionist cum patient Service Assistant
EYE Clinic Singapura
03.2006 - 02.2009
Customer Service Officer
Plaza Premium Lounge (Airport Terminal 2)
04.1999 - 03.2006
Chai Chee Secondary School
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