Suryana Suryana
Senior Enterprise Sales
Singapore,Singapore
Summary
Senior Enterprise Account Executive with a strong track record of driving revenue growth through strategic account management, value-based selling, and expert negotiation, while building long-term client relationships and delivering tailored, customer-centric solutions.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Senior Enterprise Account Executive
LinkedIn
07.2022 - Current
- Leveraged existing customer relationships to identify cross-selling opportunities for additional products or services within their organizations.
- Fostered trust with clients by maintaining open lines of communication, setting realistic expectations, and delivering on promises made during the sales process.
- Built a strong pipeline of prospects through diligent research, targeted outreach efforts, and regular CRM updates.
- Exceeded quota consistently through strategic prospecting, relationship building, and effective negotiation skills.
- Drove sales growth by effectively presenting tailored solutions to high-level decision-makers at target companies.
- Streamlined internal processes for more efficient client onboarding, leading to higher retention rates.
- Secured new business partnerships by conducting in-depth research and analysis of industry trends and potential client pain points.
Business Development Manager
SailPoint
03.2022 - 06.2022
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Senior Account Development Manager
Coupa
08.2021 - 02.2022
- Conducted market research to identify new opportunities and target markets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Conduct outbound prospecting and working closely with Marketing on the lead generation
- Engage with C- level Exec to understand more the customer's need, challenge and qualify as quality lead
Sales Development Manager
TDCX
04.2018 - 08.2021
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Increased sales revenue by implementing strategic growth initiatives and fostering strong client relationships.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Optimized the sales funnel by analyzing key performance metrics and implementing data-driven adjustments.
- Set team goals and designed sales strategies to achieve them
- Coach a team of SDRs ensuring they met / exceed their individual and collective target
- Developed and implemented training program to enhance the skills
- Analyzed sales data to identity trends, measure performance and pinpoint areas.
Senior Business Development
TDCX
04.2014 - 04.2018
- Established strong relationships with key industry stakeholders to boost brand reputation and facilitate strategic partnerships.
- Championed process improvements initiatives that resulted in streamlined operations and increased overall productivity.
- Improved sales performance by developing and implementing effective strategies for market penetration.
- Streamlined internal processes for increased efficiency in managing client accounts.
Inside Sales Representative & Marketing Coordinator
ACA Pacific Technology
05.2012 - 08.2014
- Answered customers' questions regarding products, prices, and availability.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Facilitated improved communication between the sales team and other departments to ensure a cohesive approach to business growth strategies.
Regional Inside Sales
SoftwareOne
06.2010 - 05.2012
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Collaborate with assigned Business Development Manager to develop an overall territory account plant to maximize opportunity and generates sales activity with customers.
- Assists Business Development Manager with all marketing related events, seminar, mailings, and call campaigns to increate brand awareness and presence in the local market.
International Launcher
Asia Telecom Holdings
04.2009 - 04.2010
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- As the launcher of this business in Singapore need to doing research about market size,establish partnership with business owner and make sure the partnership's growth.
- Involving in marketing strategy such as on air program at radio, design the marketing brochure and made plan for marketing events. Adopt new product into Singapore market.
Product Manager
Metrodata Electronic
11.2007 - 02.2009
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Coordinated project planning and execution with team members and team leads.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Responsible as Product Marketing, Hunting new sales, and Account Manager. Make sure the profitable of product, build new territory market and maintain the existing reseller.
- Pro active in marketing activity - Expo event, product launching, gave product training to Resellers.
- Worked with many reseller for creating tender & demand
Education
Bachelor of Science - Electrical Engineering
Universitas Tarumanagara
Indonesia 04.2001 -
Skills
Value-based selling
Negotiation expertise
Upselling strategies
Sales process optimization
CRM proficiency
Solution selling
Sales pipeline management
Strategic selling
Contract negotiations
Hunting
Customer Relation
Timeline
Senior Enterprise Account Executive
LinkedIn
07.2022 - Current
Business Development Manager
SailPoint
03.2022 - 06.2022
Senior Account Development Manager
Coupa
08.2021 - 02.2022
Sales Development Manager
TDCX
04.2018 - 08.2021
Senior Business Development
TDCX
04.2014 - 04.2018
Inside Sales Representative & Marketing Coordinator
ACA Pacific Technology
05.2012 - 08.2014
Regional Inside Sales
SoftwareOne
06.2010 - 05.2012
International Launcher
Asia Telecom Holdings
04.2009 - 04.2010
Product Manager
Metrodata Electronic
11.2007 - 02.2009
Bachelor of Science - Electrical Engineering
Universitas Tarumanagara
04.2001 -