Suririnah

The Cluster Head oversees, plans and implements management goals and objectives of the programmes to suit the needs of clients and provides leadership oversight on the execution of these programmes. I manage the risk and quality of the programmes, monitors programme expenses to ensure they are within the budget and reviews information pertaining to the operations of the RCS programmes within the Cluster. I also collaborates with other organisations to develop programmes and develops community outreach plans to target client groups, external agencies, organisations and the community.

I am managing the operational for two programmes and overseeing another two others programme under my cluster.

Hold the responsibility to manage two programme in the Residential for MINDSville Home and Children’s Wing day to day operational. (Adult Disability Home and Children's Disability Home)

Programme Management & Development
 Visualizes, conceptualizes, plans and implements management goals and objectives for the overall development of the Home
 Continuously develops and evaluates programmes and services provided by the Home, benchmarking against the best practices
 Develops community involvement activities to promote clients’ social integration
 Networks proactively with various agencies and corporations for support, resources, and fundraising activities for the development of Home and the
clients
 Implements staff development programmes through seeking out appropriate training opportunities, mentoring, coaching, supervision and
contact time with staff.

Administrative & Operations
 Chairs monthly staff meetings
 Provides timely and accurate reports of the Home clients’ outcomes, clients’ muster, monthly reports, etc. to MINDS Management and the relevant
authorities
 Conducts annual staff appraisal
 Oversees the efficient day to day running of the Centre – which includes the welfare, safety and security of the clients and staff
 Ensures that staff observe code of conduct, rules and regulations of the Home
 Provides leadership through the development and maintenance of a strong work ethic with a collaborative team approach culture

Financial, Inventory & Facility Management
 Prepares and monitors the Home annual budget
 Oversees all money matters such as petty cash, donations, fees collection and ensures that they are managed in accordance to MINDS Accounting
Standard Operating Procedures
 Oversees the inventory management of the Home
 Oversees the facility management of the Home to ensure a safe environment for the clients and staff

Day to Day Operations
 Responsible of the day to day operations and management to ensure the clients are meaningfully engaged and adequately cared for.
 Continuously developed and evaluated programmes.
 Assisted Head of Home in preparing and monitoring the Annual Budget
 Assisted Head of Home in providing a monthly report to Director
 Assisted Head of Home in liaising with MSF for voluntary licensing
 Assisted Head of Home in liaising with Board of Visitor Members and submitting the report.
 Assisted Head of Home in preparing the 6-monthly Review Com 6 Report.
 Reviewed the SOP
 Developed monthly roster

Staff Matter / Management
 Maintained the discipline of all staff effectively, responsible for their uniform code, punctuality, attendance and adherence to the Residential Home
Code of Conduct.
 Formulated nursing / care staff roster and customized, implemented and
reviewed accordingly.
 Assisted Head of Home in chairing the monthly staff meetings and providing and obtaining feedback on day-to-day issues for continuous improvements.
 Provided orientation for new nursing/care staff, visitors, or volunteers when necessary.
 Liaised and coordinated events for staff
 Assisted Head of Home in conducting the staff appraisal
 Selected and proceeded with staff replacement (foreign staff)
Liaised with external & internal professionals
 Liaised with external medical professionals in hospitals to provide them with information of residents’ medical conditions in order to assist them with the investigation of the medical issues, so residents would get an accurate diagnosis and treatment. (Through writing & phone calls)
 Liaised with other Allied Health Professionals when needed.
 Assisted Head of Home in the smooth running of the residential Home in her absence.

Admission Screening
 Interviewed applicants for admission to MINDSville Home and Children Wing with others AHPs.
 Submitted reports on the applicants for admission to MINDSville Home and Children Wing.

Education and teaching
 Provided updates of latest health information to staffs based on MOH, HPB or other latest health information updates or announcements.
 Organized, coordinated and gave in-service education for nursing staff.

Volunteers Coordination
 Coordinated and liaised with volunteers for the Homes.

Responsible in overseeing all medical functions in maintaining high care standards rendered to residents in the Residential Service.
 Reviewed nursing endorsement every day and provided medical interventions for residents where appropriate.
 Reviewed and monitored the progress of residents’ treatment for acute and chronic cases, and did the general assessment on residents’ wellbeing for
following up and referring to polyclinic or hospital when necessary.
 Handled medical emergency situations and made critical decisions in
regards of residents’ health issues and staff safety.
 Involved in all case reviews and case conferences.
 On call for urgent medical issues after office hours

Clinical Supervision
 Supervised and guided nursing aides by ensuring appropriate health standards (nursing care, wound management, infection control and medication administration).
 Assessed skills competency in junior staff
 Ensured accurate and appropriate nursing documentation.
 Counselled and assisted all junior staff where appropriate.

Acting Assistant Manager cum Healthcare Consultant at MINDSville @ Napiri August 2012 – July 2013.

Book Author (Indonesian Books) 2007 - 2010:

 Buku Pintar Kehamilan dan Persalinan (Gramedia Publisher)
 Buku Pintar Merawat Bayi 0-12 bulan (Gramedia Publisher)
 Buku Pintar Mengasuh Batita (Gramedia Publisher)

Clinic Manager

• Managed and coordinated general practitioner’s scheduled time to work in the clinic.
• Managed supply of medication and equipment.
• Assessed the quality of staff, medication, and clinic to improve control.

General practitioner during scheduled time.

• Educated patients on treatment options for various illnesses, collaborating with specialists to provide thorough education.
• Performed physical exams on patients, continuously communicating about patient needs and comfort levels.
• Monitored vital signs during treatments and adapted plans to maintain patient comfort.
• Collaborated with nurses to triage and prioritize patients in high-pressure situations, making rapid and effective decisions.

General practitioner during scheduled time.

• Educated patients on treatment options for various illnesses, collaborating with specialists to provide thorough education.
• Performed physical exams on patients, continuously communicating about patient needs and comfort levels.
• Collaborated with nurses to triage and prioritize patients in high-pressure situations, making rapid and effective decisions.
• Monitored vital signs during treatments and adapted plans to maintain patient comfort.