SURESH RAJA GOPAL

• General Management responsibilities for Propine's business overseeing Customer Experience Management, Digital Operation (Digital Custody and Digital Asset Servicing) Compliance, Human Resources and Finance
• Key contributor to sales activities, leading the preparation of customer rate cards
• Ensure compliance with our Capital Market Services licensing obligations
• Oversee vendor management activities
• Oversee contract preparation and negotiation with clients and vendors
• Oversee the program and/or project management activities for client mandates

Accomplishments

• Established the operations framework within Propine to provide custody and digital asset services including on-boarding of new customers enabling the take-on of 15 new customers within 6 months
• Instill an attitude of teamwork and collaboration for productive working relationships for 50+ staff over 6 jurisdictions
• Administered management tracking systems to effectively.monitor, evaluate and report operational progress against strategic objectives
• Negotiated and drafted multiple contracts with clients and vendors
• Established practices and policies such as Town Hall Sessions and HR policies to promote Propine's vision and culture
• Led efforts to restructure the Propine business, migrating technology as a service to a new business entity and supporting the successful take-on of its first SaaS client.

• Assist with the strategic and general management activities of the firm
• Originate client mandates, bids, statement of works and propose estimates to develop the business franchise of the firm
• Contribute and assist with development of solutions for mandates
• Conduct program and/or project management activities for mandates
• Conduct market assessments, market surveys and produce research pieces on behalf of AlfaSec and/or clients
• Manage client relationships with a focus on developing long term strategic relationships

Accomplishments

• Jointly led the restructuring of the business introducing Non-Executive Director and Executive Coaching Services
• Through the introduction of these services, revenue increase monthly revenue grew by approximately 500%
• Jointly led the efforts to win 2 Non-Executive Director Services mandates, 4 Executive Coaching mandates in the first 9 month and 4 consulting mandates
• Jointly led market review exercises on behalf of our clients, increasing their brand exposure - 42K+ impressions on LinkedIn and 2000+ emails distributed as part of the outreach campaign
• Wrote and publish 5+ thought leaderships pieces on behalf of AlfaSec Advisors
• Successfully completed the Australian Institute of Company Director's Company Directors Course.

• Direct oversight of the APAC Product Management Team and associated regional product P&Ls across the APAC jurisdictions
• Drove product solutions in region to support revenue generation opportunities
• Member of State Street Global Service APAC Leadership team contributing to the development and management of the regional strategy
• General management responsibilities for functional product teams in region such as Transfer Agency, Financial Reporting and Tax Services, and Performance and Analytics products
• Led and directed State Street's new market entry strategies for jurisdictions such as Malaysia and China
• Served as Executive director on State Street legal and trust entity boards in Singapore, Brunei and Malaysia

Accomplishments

• Build a regional product team of 6 individuals providing product management support State Street's asset servicing business in APAC, that generates approximately USD 300M in revenue
• Led the efforts to progress State Street's China Market entry strategy, targeting USD 35M-USD50M in additional revenue. Additionally led the efforts to define and design the accounting and custody solution in China
• Successfully led the efforts to obtain the foundational license (RMB business license and FX Qualification licenses) to progress our China market expansion activities in 2020
• Established Offshore Fund Servicing capability in APAC to service entities in Cayman, BVI etc. targeting USD 25M to USD 40M in new revenue in the first 5 years

• Branch Management for State Street Bank & Trust Company - Singapore Branch
• The Branch has 240 staff and an annual asset servicing revenue of approximately USD 26M
• Responsible for the First Line of Defence in the Singapore Branch and Deputy Chair of Branch Management Committee
• Lead regulatory compliance initiatives on behalf of the Singapore Branch
• As required, liaise with the local regulator, Monetary Authority of Singapore
• Program managed 2 multi-year business transformation initiatives in Japan and Australia with an approximate total budget of USD 7 M

Accomplishments

• Oversaw the branch activities that consisted of approximately 8 business lines, 260+ staff and generated approximate USD 26M in revenue, with zero regulatory breaches in the 2 years
• Established a new governance model for the Singapore Branch - instituting new committees and charters in order to comply with increased regulatory expectations
• Led preparations for MAS supervisory inspection in 2015, receiving a successful rating for the Branch
• Led efforts to ensure compliance with MAS Outsourcing Guidelines 2017 and AML/KYC
• Successfully led the execution of the first phase of the regional transformation initiatives that delivered an annualised savings of USD 1.7 M
• Successfully program managed State Street's first Singapore based asset manager with approximately USD 6B in assets under management
• Improved staff awareness by chairing monthly discussions on target progress, policy updates and quality standard control measures.
• Chaired the Corporate and Social Governance Committee, organizing staff social and engagement events improving staff engagements.
• Coached and development new and existing talent by monitoring performance and providing meaningful feedback - generally mentoring 6 staff at any given time.

• Participated in the evaluation of new market and business opportunities, providing recommendations to steering committees
• Led due diligence activities associated with new opportunities to drive business revenue and expand business footprint
• Resolved business and project related issues identified during the course of the evaluation and due diligence efforts

Accomplishments

• Led the due diligence activities related to establishing a joint venture in India
• The franchise had projected sales revenue of USD 11.4M
• Led the development of a business case and plan to support the expansion of our Collective Funds service offerings in an ASEAN market targeting AUM USD 70B
• Led the implementation of the Salesforce, sales and client relationship application across 11 countries in the APAC region
• Successfully obtaining the relevant regulatory approvals in these markets to progress our efforts.

• Directed development and deployment of new product capability for State Street Global Services (SSGS) division within APAC
• Program managed the SSGS portfolios of projects
• Represented SSGS APAC on the Global Demand Board, and co-chaired APAC Demand Board
• Chaired The Demand Board was responsible for determining technology development priorities

Accomplishments

• Established a team of 5 product managers and 7 project managers and business analyst to manage the product and project function for SSGS APAC , supporting a revenue growth target of USD 50M per annum
• Established a regional demand process in 2009 in order to manage the discretionary budget for business and IT initiatives
• Led the efforts to deliver USD 25M in business benefit through effective management of the Demand Management process
• Program managed the SSAL's re-entry into servicing superannuation funds - 9 new product offerings were deployed within a year, contributing to SSAL's efforts in winning 3 large mandates with AUD 70B assets under custody ( 3 of the Top 10)
• Served a mentor in a Professional Women's Network in Sydney

Further information on the roles prior to April 2009 is available upon request

Chief Operating Officer (Asia ex Japan) - SSGS Fund and Investment Operations

Director of Information Technology - State Street Banque Paris

Various Technology an Fund Operation Roles