SURESH KUMARA HETTIARACHCHI
Restaurant Manager
Singapore
Summary
Energetic individual who is more than capable of promoting excellence service in any restaurant.. Has a superb communication skill to understand patrons and give them experience of lifetime. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
Overview
13
13
years of professional experience
12
12
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
assistant manager
olivia restaurant
2022.08 - 2024.02
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within th store.
- Maintained clean, safe, and organized store environment to enhance customer experience.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Streamlined store operations for increased efficiency, implementing new processes and procedures
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues
- Promoted teamwork within work place
- Improved customer satisfaction by addressing and resolving complaints promptly
assistant manager
THEVAR restaurant ( meta holdings pte Ltd )
2022.01 - 2022.08
- Developed strong working relationships with staff, fostering positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Operation Executive
Alati Greek restaurant
2020.01 - 2022.01
- Coordinated logistics activities, ensuring timely delivery of products and services to clients.
- Collaborated with key stakeholders to develop strategic plans for organizational growth.
- Streamlined operations by implementing efficient processes and systems.
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Improved customer satisfaction rates through timely communication and effective issue resolution.
Food and Beverage Service Executive
Rafflse hotel Singapore
2019.07 - 2020.01
Services Supervisor
Luke's oysters bar and chop house
2017.05 - 2019.01
assistant manager
Senso Italian restaurant
2013.05 - 2017.04
Senior Captain
mozza marina bay sand
2010.11 - 2013.04
Education
High School Diploma -
Guilford School of Hospitality
Singapore 2004.09 - 2005.05
High School Diploma -
SHATECH
Singapore 2002.01 - 2003.05
G C E O/L -
St. Anthony's College
Sri Lanka 1983.01 - 1993.05
Skills
●Highly efficient communication
undefinedPersonal Information
- Place of Birth: Sri Lanka
- Date of Birth: 12/23/77
- Gender: Male
- Nationality: Sri Lankan
- Marital Status: married
Accomplishments
- Achieved company goal by completing sales targets
Certification
Bar smart
Timeline
assistant manager
olivia restaurant
2022.08 - 2024.02
assistant manager
THEVAR restaurant ( meta holdings pte Ltd )
2022.01 - 2022.08
Operation Executive
Alati Greek restaurant
2020.01 - 2022.01
Food and Beverage Service Executive
Rafflse hotel Singapore
2019.07 - 2020.01
Services Supervisor
Luke's oysters bar and chop house
2017.05 - 2019.01
assistant manager
Senso Italian restaurant
2013.05 - 2017.04
Senior Captain
mozza marina bay sand
2010.11 - 2013.04
High School Diploma -
Guilford School of Hospitality
2004.09 - 2005.05
High School Diploma -
SHATECH
2002.01 - 2003.05
G C E O/L -
St. Anthony's College
1983.01 - 1993.05
Bar smart
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