A dedicated and motivated Logistic and Supply Chain graduate with the ability to adapt to every possible situation and willing to learn as much knowledge as possible, strives to apply abilities to fill existing positions in company that will help company achieve its objectives.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Shipping Coordinator
Advance Energy Industries Sdn. Bhd.
01.2020 - Current
Responsible for Compilation of M2 (export) in data reporting based on customs form
Achieved to meet monthly Customs Cut off for data compilation in Export
Responsible in Scrap disposal
Preparing documents for all Export shipment and for local shipment
Achieved to meet Q1, Q2, Q3 and Q4 revenue as per commit target above
Timely keep monitoring outgoing goods and updated customer in case any delay occurs
Responsible in additional given work by superior
Able to deal and resolve any issues that may arise on any shipment with customer
Maintaining up to date daily export shipment document in computer-based files
Familiar with GPBAM & LAMPIRAN 2 shipment process
Coordinate Bonded Warehouse Shipment
Communicate and liaise with various forwarders and courier to ensure cost-effective distribution system is established
Filling of documentation for customs and audit purpose.
Reviewed paperwork to determine priorities and set schedules
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
Researched and identified potential new shipping vendors to explore options and acquire best rates
Facilitated smooth transitions during periods of high volume by effectively reallocating resources within team
Supported continuous improvement initiatives within organization by participating in process improvement projects related to logistics
Negotiated shipping contracts and rates to establish budget friendly agreements
Shipping Clerk
Teleplan Technology Services Sdn Bhd
1 2016 - 1 2020
Contributed to cost-saving initiatives by identifying opportunities for process improvements within shipping department's operations
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards
Reviewed order data to verify transactions and shipping dates
Checked bills of lading, outgoing package paperwork, and other documentation for accuracy
Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled
Coordinated with warehouse staff to ensure timely order fulfillment and delivery
Implemented innovative packaging solutions, minimizing product damage during transit
Verified transactions, product orders and shipping dates and entered information into databases and reports
Prepared detailed reports on shipping activities, providing valuable insights for management decision-making processes
Participated in regular safety training sessions, maintaining secure working environment for all team members
Collaborated with customer service team to resolve shipping issues and provide timely updates to clients
Maintained accurate computer records of materials weights, bill amounts, and identified variances
Enhanced overall productivity by maintaining well-organized and efficient work area
Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across team
Improved shipping efficiency by streamlining packing and labeling processes
Negotiated competitive rates with carriers, reducing overall shipping costs for company
Communicated with vendor representatives to resolve damaged shipments and item shortages
Compared shipping orders and invoices against contents received to verify accuracy
Moved shipment materials to and from designated areas using lift and hand trucks
Handled day-to-day shipping and receiving overseeing more than 45 packages per day
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues
Packed, secured, labeled and applied postage to materials to prepare items for shipment
Completed basic mathematical calculations to check weights and dimensions of shipments
Received incoming shipments, compared contents against associated records and transmitted to proper department
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers
Communicated with vendors and suppliers to verify timely delivery of goods
Maintained accurate inventory records, ensuring seamless order processing and shipment tracking
Education
Bachelor of Business in Logistic and Supply Chain (Hons) - Logistics Management
WAWASAN OPEN UNIVERSITY (WOU)
Malaysia
01.2021 - Current
Some College (No Degree) - DIPLOMA in LOGISTIC And SUPPLY CHAIN MANAGEMENT