SURESH GADDAM
GENERAL MANAGER
Summary
A dynamic leader with a proven track record at RAPAS Engineering PTE LTD, I excel in operations management and team leadership. Leveraging skills in strategic planning and customer relationship management, I've spearheaded initiatives that significantly enhanced efficiency and client loyalty. My approach has consistently resulted in business growth and operational excellence, with a focus on innovative solutions and fostering strong, productive team environments.
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
21
21
years of professional experience
4
4
Languages
Work History
GENERAL MANAGER
RAPAS ENGINEERING PTE LTD
11.2018 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
SENIOR PROJECT MANAGER
H&E MARINE OFFSHORE PTE LTD
03.2018 - 11.2018
- Maintained schedules to meet key milestones at every project phase.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the organization's benefit.
- Communicated project plans and progress to key stakeholders and project contributors.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Enhanced client satisfaction and loyalty by delivering projects that consistently exceeded expectations in terms of quality, timeline, and budget.
- Coordinated with regulatory bodies to ensure all projects complied with industry standards and regulations, mitigating legal and financial risks.
- Developed and implemented project plans and budgets to ensure successful execution.
- Reported regularly to managers on project budget, progress, and technical problems.
- Facilitated workshops to collect project requirements and user feedback.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
PROJECT MANAGER
GSI OFFSHORE PTE LTD
04.2016 - 03.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Negotiated and managed third-party contracts related to project deliverables.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Coordinated material procurement and required services for projects within budget requirements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed projects from procurement to commission.
- Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
- Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
- Developed and implemented project plans and budgets to ensure successful execution.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Facilitated workshops to collect project requirements and user feedback.
SENIOR PROJECT SUPERVISOR
MARS MARINE SERVICES PTE LTD
05.2013 - 12.2015
- Enhanced project efficiency by streamlining communication channels and implementing time-saving tools.
- Monitored project progress closely, making timely adjustments as needed to realign with objectives.
- Drove innovation within projects by encouraging creative thinking and embracing new ideas from team members.
- Established clear lines of accountability within the team to foster a sense of ownership over each task completed.
- Delivered projects on schedule by consistently meeting milestones and coordinating team efforts.
- Boosted customer satisfaction levels by maintaining clear communication lines and addressing concerns promptly.
- Developed detailed project plans, outlining scope, goals, deliverables, resources, timeline, and budgets for successful execution.
- Led team meetings focused on problem-solving and open communication for improved collaboration among members.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Facilitated workshops to collect project requirements and user feedback.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Sourced, vetted and managed vendors needed to accomplish project goals.
PRODUCTION AND GENERAL SUPERVISOR
BRIGHTSUN MARINE PTE LTD
01.2008 - 04.2013
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Managed team performance, providing regular feedback, coaching, and performance evaluations.
- Coordinated inventory management efforts to minimize stockouts while reducing carrying costs associated with overstocking inventory items.
- Fostered a positive work environment by promoting teamwork, open communication channels, and continuous learning opportunities for staff members.
- Developed strong relationships with clients to ensure satisfaction and maintain long-term partnerships.
- Achieved cost savings by negotiating contracts with vendors and suppliers.
- Supervised ongoing daily production phases.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Managed staff hiring, training and supervision.
- Troubleshot equipment to reduce service calls and downtime.
- Coordinated project workflows for departments.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
PRODUCTION AND GENERAL SUPERVISOR
ALDA TECHNOLOGIES SERVICE PTE LTD
01.2004 - 10.2007
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Managed team performance, providing regular feedback, coaching, and performance evaluations.
- Coordinated inventory management efforts to minimize stockouts while reducing carrying costs associated with overstocking inventory items.
- Fostered a positive work environment by promoting teamwork, open communication channels, and continuous learning opportunities for staff members.
- Developed strong relationships with clients to ensure satisfaction and maintain long-term partnerships.
- Achieved cost savings by negotiating contracts with vendors and suppliers.
- Supervised ongoing daily production phases.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Managed staff hiring, training and supervision.
- Troubleshot equipment to reduce service calls and downtime.
- Coordinated project workflows for departments.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Education
High School Diploma -
JURONG ACADEMY
SINGAPORE 04.2001 -
No Degree - MECHANICAL TECHNOLOGY
INSTITUTE OF TECHNICAL EDUCATION (ITE)
SINGAPORE 04.2001 -
High School Diploma -
BOARD OF COMPUTE EDUCTION (PACE)
INDIA 04.2001 -
No Degree - HIGHER SECONDARY
BOARD OF INTERMEDIATE EDUCTION, ANDHRA PRADESH
INDIA 04.2001 -
No Degree - SECONDARY EDUCTION
BOARD OF SECONDARY EDUCATION, ANDHRA PRADESH
INDIA 04.2001 -
Skills
Operations Management
Customer Relationship Management
Team Leadership
Project Management
Staff Supervision
Operations Oversight
Customer Retention
Business Development
Leadership and team building
Quality Management
Effective leader
Expense Control
Schedule Management
Project Planning
Workflow Planning
Budget Analysis
Strategic Planning
Contract Negotiations
Client Relations
Time Management
Training and Development
Financial Administration
Organizational Development
Risk Management
Cost analysis and savings
Account Management
Business Administration
Verbal and written communication
Recruitment
Customer Relations
Staff training/development
Staff Management
Sales expertise
Problem Resolution
Budget coordination
Performance Evaluations
Market Analysis
Employee Development
Administrative Skills
Total Quality Management
Sales Analysis
Skilled negotiator
Labor Cost Controls
Sales Team Development
Vendor relationships
Client Account Management
Budget Allocation
Purchasing and planning
Staff Training
Networking abilities
Project scope
New Business Development
Timeline
GENERAL MANAGER
RAPAS ENGINEERING PTE LTD
11.2018 - Current
SENIOR PROJECT MANAGER
H&E MARINE OFFSHORE PTE LTD
03.2018 - 11.2018
PROJECT MANAGER
GSI OFFSHORE PTE LTD
04.2016 - 03.2018
SENIOR PROJECT SUPERVISOR
MARS MARINE SERVICES PTE LTD
05.2013 - 12.2015
PRODUCTION AND GENERAL SUPERVISOR
BRIGHTSUN MARINE PTE LTD
01.2008 - 04.2013
PRODUCTION AND GENERAL SUPERVISOR
ALDA TECHNOLOGIES SERVICE PTE LTD
01.2004 - 10.2007
High School Diploma -
JURONG ACADEMY
04.2001 -
No Degree - MECHANICAL TECHNOLOGY
INSTITUTE OF TECHNICAL EDUCATION (ITE)
04.2001 -
High School Diploma -
BOARD OF COMPUTE EDUCTION (PACE)
04.2001 -
No Degree - HIGHER SECONDARY
BOARD OF INTERMEDIATE EDUCTION, ANDHRA PRADESH
04.2001 -
No Degree - SECONDARY EDUCTION
BOARD OF SECONDARY EDUCATION, ANDHRA PRADESH
04.2001 -
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