Dynamic Security and IT professional with 7+ years of experience in regional security operations, risk management, and IT system support across APAC region. Recognized for analytical problem-solving, crisis management, and technical expertise that protect people, assets, and organizational reputation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Asia Pacific Security Operations Center Specialist
Act as the primary security liaison for travel and operational security across the APAC region, escalating critical issues to management for immediate action and resolution.
Monitor, analyze, and interpret data from multiple sources to provide real-time security risk assessments and intelligence reports.
Continuously track geopolitical developments, emerging threats, and high-risk incidents affecting personnel, assets, and operations, providing timely updates to support decision-making.
Conduct targeted open-source intelligence (OSINT) investigations into suspicious shipments, persons of interest, and anomalous activities, contributing to threat detection and prevention efforts.
Monitor high-value shipments and critical assets, conducting real-time incident tracking to ensure operational security and coordinate rapid response measures.
Utilize SOC tools and platforms such SamDesk, International SOS (ISOS), Mitkat, FlightRadar24, BCD Travel to identify, analyze, and respond to security incidents, ensuring comprehensive situational awareness and effective threat mitigation.
Collaborate with internal teams and external agencies to enhance security protocols, support incident response, and maintain readiness for crisis situations in a dynamic operational environment.
IT System Engineer
Asiapac Technology
06.2022 - 09.2022
Provided comprehensive end-user support and training on hardware and software systems, enhancing user proficiency and ensuring optimal utilization.
Managed and resolved complex IT issues related to server configurations, email setup, and control panel management, reducing downtime and ensuring system reliability.
Meticulously documented support interactions and technical issues, facilitating prompt resolutions and consistently exceeding client satisfaction expectations.
Led IT asset management efforts, including conducting inventory audits and tracking lifecycle status to optimize resource allocation and maintain accurate asset records.
Global Security Team Lead
Meta (APAC HQ) via G4S Secure Solutions
01.2018 - 05.2022
Led and supervised a team of over 70 security officers and receptionists across multiple office locations, ensuring seamless security operations and personnel coordination.
Coordinated complex incident investigations and collaborated closely with senior security management to develop strategic security protocols.
Demonstrated expertise in Closed-Circuit Television (CCTV) monitoring using Genetec application and Access Control Management with CCURE9000, ensuring rapid response and system integrity.
Designed and facilitated Standard Operating Procedure (SOP) training sessions and tabletop exercises (TTX), significantly enhancing team preparedness and incident response capabilities.
Managed staffing rosters, manpower allocation, and operational planning to optimize security coverage, reduce risks, and improve efficiency across all sites.
Education
Diploma - Computer Forensics
Kaplan Higher Education Institute
Skills
Security Operations & Risk Management
OSINT & Cybersecurity
IT System Support & Troubleshooting
Information Security & Geopolitical Analysis
MySQL JavaScript Microsoft Office
Certification
Mass Notification Message Sender (Everbridge)
Visual Command Operator (Everbridge)
Incident Operator (Everbridge)
Cyber Threat Intelligence (Coursera)
Languages
English
Malay
Timeline
Asia Pacific Security Operations Center Specialist