Surendra Kumar
Logistics
Summary
Experienced and dedicated Warehouse Supervisor with several years of experience in Inbound, Outbound and Inventory as well. Leading a team responsibly for on warehouse operation by scheduling daily manpower based on the warehouse workload.
Managing and maintaining all controlled documents for the department.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
Abbot Manufacturing Singapore
10.2023 - Current
- Lead, schedule and arrange manpower to support daily operation workload ensuring that operational cost is managed well to budget.
- Inventory management and ensure high cycle count accuracy.
- Plan/monitor associates development plan and learning needs.
Monitor and track to ensure that headcount and spending within the budget. - Address any disciplinary or conflict issues. Troubleshoot and resolve problems related to operations that are beyond the capability of team members.
- Coordinate equipment maintenance, calibration, inspection and any repairs of warehouse equipment.
- Coordinate with 3PL on the system updating and transfer of stock from plant to designated warehouse storage. In addition, manage direct shipments from the plant to specific customers.
- Work with 3PL on managing non-confirming and/or damaged products.
Logistic Officer
Honeywell Gulcircle
02.2021 - 09.2023
- Validate local and incoming documentation.
- Declaration and monitoring of booking
- Timely follow up/coordinate/communicate shipment information with stakeholders (ie. Subcontractors shipping lines, airlines, shipping agents, freight forwarders, customers and overseas offices).
- Correspond and follow up on emails / phone calls.
- Identify issues and provide resolutions; escalate to Department Supervisor when required.
- Liaise with customers and transporters regarding delivery/collection arrangements and requirements.
- Maintain good report with customers to understand their requirements and response to enquiries and service issues.
- Maintaining accurate and organized records of customer interactions, orders, and inquiries.
- Responsible for handling and providing administrative support on daily import and export documentation.
- Responsible for applying Certificate of Origin, the printing of commercial invoice, packing list, drafting and checking Bill of Lading/AWB; shipping & fumigation certificate, and insurance coverage for all export shipments.
Warehouse Assistant
Groceries Logistics Singapore
03.2019 - 01.2021
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Facilitated accurate inventory tracking by conducting regular audits and maintaining up-to-date records in the database system.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Participated in ongoing training opportunities to stay current on industry best practices and enhance overall performance as a Warehouse Assistant.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Education
High School Diploma -
SYUEN COLLEGE
Kuala Lumpur 04.2001 -
Skills
Operations Management
Shipping and receiving operations
Warehouse Operations
Warehouse Safety
Customer care
Inventory and Stocking
Load Planning
Certification
Diploma in Enforcement Law
Timeline
Warehouse Supervisor
Abbot Manufacturing Singapore
10.2023 - Current
Logistic Officer
Honeywell Gulcircle
02.2021 - 09.2023
Warehouse Assistant
Groceries Logistics Singapore
03.2019 - 01.2021
Diploma in Enforcement Law
09-2018
High School Diploma -
SYUEN COLLEGE
04.2001 -