SURAYA BINTE TAIB

Event Planning & Operations

• Developed custom wedding vision packages and budgets; managed end-to-end coordination of venue, catering, entertainment, and decor for seamless client experiences
• Negotiated vendor contracts and payment terms; managed photographers, florists, caterers, and designers to ensure reliability and execution quality
• Directed all event operations including rehearsal schedules, logistics, and on-site coordination to deliver successful weddings

Business Development & Marketing

• Executed wedding fairs and targeted social media campaigns on Facebook and Instagram to drive client acquisition and market presence
• Maintained quality control across bridal outfit design, print materials, and package development using current trend insights
• Monitored budget performance for financial efficiency; led staff meetings to improve service delivery and build vendor partnerships

Actress | Freelance

Screen & Commercial Performance – Singapore & Malaysia

• Interpreted scripts to embody vivid characters with distinctive gestures, accents, body language, and movement aligned to director vision and regional audience demographics
• Delivered signature dialogue and emotional beats for TV, film, and high-profile commercial campaigns across Singapore and Malaysia markets
• Collaborated with writers, directors, and production teams to refine character work and elevate project quality and audience engagement

Cabin Crew | Jan 2023 – Mar 2026

• Delivered safety, service, and passenger care on international routes between Singapore, Finland, and Australia, including Sydney services operated on behalf of Qantas.
• Supervised in-flight service delivery to elevate passenger experience and satisfaction across business and economy cabins.
• Maintained full proficiency in A350/A330 cabin systems and safety protocols through mandatory recurrent training and assessments

Reason for Leaving: Role ended due to organizational restructuring and workforce reduction

SilkAir | Jan 2003 – Jun 2013

Purser | Dec 2008 – Jun 2013

• Led cabin operations and crew for up to 180+ passengers on A320/A319, ensuring full safety, service, and SOP compliance
• Managed in-flight service, safety incidents, and reporting as primary liaison between passengers, crew, and flight deck
• Oversaw galley inventory and procurement; improved efficiency with catering and ground teams

Cabin Crew | Jan 2003 – Dec 2008

• Delivered CAAS-compliant safety and hospitality standards across regional flights; conducted safety checks and briefings
• Managed passenger care and resolved disruptions; responded to medical and security incidents per procedure

Certifications: First Aid & CPR, Aircraft Type Familiarization, Safety & Emergency Procedures, AVSEC

Core Skills: Crisis Management, Team Leadership, Bilingual: English & Mandarin, Regulatory Compliance, Service Excellence

Reason for Leaving: Career transition to wedding planning to apply 10+ years of project management, logistics, and high-pressure client service to diverse, high-impact events.

Legal Assistant – Property Law

• Supported in-house lawyer with property transaction case administration; organized legal documents and client files to ensure compliance and fast retrieval
• Managed scheduling of meetings and court appearances; prepared and submitted filing packages for home loan and deed matters to meet strict deadlines
• Maintained accurate records for property deeds and transactions in case management systems; conducted regular audits to ensure audit readiness
• Liaised with house agents, clients, and external legal counsel to coordinate settlements and communications per MAS and regulatory standards
• Handled customer inquiries and complaints; arranged appointments and verified details to uphold service standards and client satisfaction
• Optimized document security and office efficiency; managed sensitive records and troubleshot equipment to support uninterrupted legal operations

Reason for Leaving: Pursued opportunities to upgrade skills and gain broader industry experience