Suraiya Begam Begam

In my rich 23-year career, I've navigated diverse roles, highlighting adaptability and a steadfast dedication to excellence. My Business degree enhances my practical expertise, and I approach every task meticulously. My primary strength lies in strategically overcoming challenges, ensuring organizational success through precision and adaptability.

I have extensive experience in strategically managing and coordinating various aspects of YPS' service and operations delivery, collaborating with internal and external stakeholders. From May 2022 to September 2022, I served as the primary gatekeeper for the SHC Mailbox. Additionally, I played a key role in the strategic planning of managing handphones for the YPS Team and provided support in asset management, including fixed assets and office equipment disposal. I established standard operating procedures (SOP) and a master tracking system for YPS SSOE printers.

In the realm of procurement, I coordinated discussions and reviews with key internal users to identify common requirements, new procurement needs, and contract renewals. I oversaw cross-cutting procurement activities across YPS Group, involving market sensing, procurement paperwork, budgeting projections, evaluation, and contract award. My responsibilities also included accurate and timely tracking of purchase orders and contracts, ensuring precise billing and payment processing within stipulated timelines.

I took charge of implementing and reviewing the incident management framework, ensuring continuous engagement with management and ground staff to enforce compliance with incident reporting workflows and provide timely updates. I conducted a thorough review of YPS incident reports, consolidating the information for submission to the HPB Incident Management team (OE Division). Furthermore, I tracked all YPS Group incidents, monitored incident trends, and provided regular updates, including monthly summaries and bi-monthly Q & G Committee meetings. Finally, I analyzed incident trends and offered recommendations for preventive and mitigative controls to reduce risks.

Other activities includes my extra curriculums duties as follows:

• Organise Mega Event 2016 at Downtown East, Pasir Ris for 400 staff.
• Organise Mega Event 2017 at Kranji D'Farm Resort, for 400 staff.
• Organise Vivo City Amazing Race 2018
• Organise Moviemania at Suntec City 2018
• Managed event management of YPSD Retreat session for Senor Management staff.
• Ministry of Fun (Healthy Workforce Committee)
• Crowdsourcing for new ideas for Staff welfare
• Organise Lunchtime fitness classes/Massage sessions for HPS staff
• Participate actively during Board's activities such as Active Sport Day, Volunteering at Pertapis
• Nurse's Day Committee, Making props for games, decorating venue, organized Dancers for Bollywood dance item and performing.
• Pilot Project at Keming Primary School, training as prep nurse, on vision and audiometry.
• Emergency Preparedness Training as Registering Donor and HB Blood tester for Blood Donors and Packing of Blood to be sent to laboratory.

• Religion: Islam
• Marital Status: Married
• Date of Birth: 10/08/1974
• Nationality: Singaporean