As a Thai national and Singapore Permanent Resident, I bring over a decade of residency experience in Singapore, complemented by a solid educational background with a Diploma in Accountancy. My career journey began as a junior accountant, and I am fluent in both Thai (native) and English, enhancing my adaptability and communication in diverse settings. With more than two years of accounting assistance experience and over five years in customer service, I am a highly organized and detail-oriented professional. I am actively pursuing opportunities in front-desk, service, or customer-facing roles where my skills can contribute to exceptional customer experiences.
Hi, I’m
Suphawadee Roikaeo
Manager
Singapore
Summary
Overview
17
years of professional experience
2
Languages
Work History
Another Bar
Manager
04.2024 - Current
Job overview
- Demonstrated strong people management skills with a team-oriented approach, actively contributing to drink menu development and maintaining accurate costing.
- Optimized supply orders and cost efficiency
- Trained staff to uphold brand standards consistently
- Resolved guest issues ensuring high satisfaction
Marquee Marina Bay Sands Singapore
Nightlife Server
07.2022 - 04.2024
Job overview
- Delivered exceptional beverage service, precisely adhering to bar specifications while consistently surpassing guest expectations.
- Collaborated effectively to ensure consistent quality, boosting sales and driving upselling opportunities.
- Supervised all cocktail servers when needed, ensuring smooth operations.
Tipsy collective
Supervisor
01.2022 - 06.2022
Job overview
- Directed and supervised a team, efficiently managing and optimizing work rosters to boost productivity and drive results.
- Help team to hit target
- Led team to exceed targets efficiently
Tipsy Flamingo
Hostess Service Superstar
01.2020 - 06.2021
Job overview
- Spearheaded the pre-opening operations for 'Tipsy Flamingo' at Raffles City Shopping Centre, Singapore.
- Guided and trained new team members and part-timers in alignment with the company's Standard Operating Procedure.
Tipsy Collective
Service Crew
07.2021 - 12.2021
Job overview
- Enhanced customer satisfaction by delivering efficient and attentive service.
- Streamlined operations through team collaboration
- Surpassed sales with strategic upselling methods
Black Tap Craft Burgers & Beer
Hostess
12.2020 - 06.2021
Job overview
- Managed table reservations by efficiently answering calls and accurately reporting guest counts to the main office.
- Ensured accurate updating of reservation system.
- Contributed to optimized seating and customer flow.
Marquee, Marina Bay Sands Singapore
Service Crew
01.2020 - 12.2020
Job overview
- Maintain updated knowledge of guest arrivals, departures, VIPs, and in-house group activities through regular team briefings.
Azmaya Honten KT Holding Pte Ltd, Singapore
Waitress
03.2017 - 05.2019
Job overview
- Engaged in daily restaurant operations, focusing on staffing, service excellence, and cost control to optimize revenue and ensure guest satisfaction.
BKK Forex Pte Ltd, Singapore
Accounts Assistant
11.2014 - 02.2017
Job overview
- Executed comprehensive accounts bookkeeping for multiple companies under the Yen Investment subsidiary portfolio.
The Camera Workshop, Singapore
Sales & Customer Service Specialist
04.2011 - 04.2014
Job overview
- Spearheaded product sales and managed inventory, demonstrating exceptional organizational skills and efficiency in cashiering duties.
- Ensured optimal inventory levels for high demand
- Trusted with managing financial transactions securely
Freelance jobs (Contract-based)
Professional Choreographer
07.2008 - 04.2011
Job overview
- Delivered captivating performances at high-profile marketing events, corporate functions, and TV broadcasts in Thailand.
- Acquired international performance experience across multiple Asian countries, including Singapore.
- Collaborated with professional concert bands and performed at premier clubs and nightspots on a contractual basis.
- Contributed choreographic expertise to charity and not-for-profit events within the Thai community in Singapore.
Education
Jamnong Commercial School
Diploma in Accounting
01.1998
University Overview
Skills
Workforce planning
PERSONAL DETAILS
PERSONAL DETAILS
- Nationality: Thai
- Visa status: Singapore Permanent Resident
Timeline
Manager
Another Bar
04.2024 - Current
Nightlife Server
Marquee Marina Bay Sands Singapore
07.2022 - 04.2024
Supervisor
Tipsy collective
01.2022 - 06.2022
Service Crew
Tipsy Collective
07.2021 - 12.2021
Hostess
Black Tap Craft Burgers & Beer
12.2020 - 06.2021
Hostess Service Superstar
Tipsy Flamingo
01.2020 - 06.2021
Service Crew
Marquee, Marina Bay Sands Singapore
01.2020 - 12.2020
Waitress
Azmaya Honten KT Holding Pte Ltd, Singapore
03.2017 - 05.2019
Accounts Assistant
BKK Forex Pte Ltd, Singapore
11.2014 - 02.2017
Sales & Customer Service Specialist
The Camera Workshop, Singapore
04.2011 - 04.2014
Professional Choreographer
Freelance jobs (Contract-based)
07.2008 - 04.2011
Jamnong Commercial School
Diploma in Accounting
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